Hethuisartslab Reviews 71

TrustScore 1.5 out of 5

1.4

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1.4

Bad

TrustScore 1.5 out of 5

71 reviews

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Rated 5 out of 5 stars

Great service

Tested at 08:18 in Groningen and received my results at 21:39 the same day.
The person who took our test was very friendly and professional.
I have no complaints and can highly recommend.

25 February 2021
Unprompted review
Rated 1 out of 5 stars

No answer anymore to requests

Booked a test and need to cancel, and change into a pcr test and change the date. No response to my third email.

When I had questions via email before I purchased the test they answered always within 1 hour.

Are you ignoring my requests?

16 December 2020
Unprompted review
Rated 5 out of 5 stars

Goedzo

After 27 hours, I got my results. People were really amazing. After reading the feedback I decided to take the test here, and to be honest, was amazing. Thanks a lot!

13 December 2020
Unprompted review
Rated 1 out of 5 stars

Unprofessional and sketchy

Took the test 3 weeks ago. No results.
Emailed them 4 times because they’re unreachable by phone. No response until today. They said my test has been ‘mishandled administratively’ but offered no apology or reason why it took so long to respond to my 4 emails.
They gave me a voucher code that didn’t work, twice. Finally got the right one. Now I have to go through the entire process again, which is difficult because the place where you pick up the test documents is miles away from the blood lab. I’m lucky I didn’t urgently need my results to travel.

7 November 2020
Unprompted review
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