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Hertz - Martinsburg - North Queen Street Reviews 

3
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TrustScore 4 out of 5

4.0

Car Rental Agency
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Location

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926 N Queen St, 25401 Martinsburg, West Virginia, US

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(304) 262-3600

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Company details

  1. Car Rental Agency
  2. also in
  3. Car Accessories Store

Written by the company

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.

Contact info

  • 926 N Queen St, 25401, Martinsburg, West Virginia, United States

  • (304) 262-3600

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4.0

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TrustScore 4 out of 5

3 reviews

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4.0

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(3)

18,207 reviews in the last 12 months

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Rated 5 out of 5 stars

This location surpasses any other I've…

This location surpasses any other I've used in the over 20-something years (maybe more) of being a Gold Member. Including several locations in downtown Chicago and many airport locations. Is the inventory always there? No. But when it is, they hit it out of the park with bases loaded. They are happy to explain the specific vehicle, and make sure you understand its functionality before departing. I probably won't return there as I'm moving out of state, but Cary is knowledgable and super professional, and Bobby helps him keep the place running as smoothly as possible. It made me sad to say goodbye after several years of visiting them.

18 September 2026

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