Charles Christopher did a great job making this rental happen. He found an available vehicle. That being said, I created my reservation almost a week in advance only to have the local office call me 5... See more
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We had a great truck that served our purpose. It was disappointing we had to travel offsite from the airport to pick up and return it. The person working at Hertz did his job but seemed very unhappy... See more
These guys are great even when its crunch time those guys come through and make the Hertz experience remarkable and professional as usual👍🏾👍🏾
Superior customer service!! From pick-up to car exchange to the return everything was flawless!!
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
1107 Cassat Ave, 32205, Jacksonville, Florida, United States
- (904) 388-0199
Your Car Rental Deals, News & Offers
3.6
Average
7 reviews
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Always great and professional.
20 October 2026
Unacceptable!
Charles Christopher did a great job making this rental happen. He found an available vehicle. That being said, I created my reservation almost a week in advance only to have the local office call me 5 hours before my pick-up to tell me to call them back in 4 hours because they didn't have any vehicle available. It cost me time and money. The price of my rental increased and I had to go nearly 20 miles out of the way to get a vehicle. That is unacceptable! I chose that particular location for a reason. And they failed at their job!
13 October 2026
We had a great truck that served our…
We had a great truck that served our purpose.
It was disappointing we had to travel offsite from the airport to pick up and return it. The person working at Hertz did his job but seemed very unhappy.
10 September 2026
In and out really fast
In and out really fast. My only wish is they did pickup and drop-off service.
9 September 2026
Superior customer service!
Superior customer service!! From pick-up to car exchange to the return everything was flawless!!
30 August 2026
These guys are great even when its…
These guys are great even when its crunch time those guys come through and make the Hertz experience remarkable and professional as usual👍🏾👍🏾
11 June 2026
Helpful & Efficient
Easy pick up. Easy drop off. Car was clean. Staff was helpful & pleasant.
1 July 2026
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