At first they didn’t have my truck I rented on line, but by 2:00pm they got a truck that I needed and they kept me posted throughout the day , when I went to pick up my truck there was only one person... See more
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I always choose this Hertz location whenever I need to rent a vehicle! The staff is consistently friendly, professional, and efficient, making the entire rental process quick and hassle-free. I’m al... See more
The car was dirty and left with 5 mi to empty in the gas tank. The office was not properly staffed, with a wait of over 30 min to pick up scheduled vehicle.
We enjoyed the passenger van. It made our trip wonderful. Hertz made the process easy and straightforward.
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
640 Concord Pkwy N, 28027, Concord, North Carolina, United States
- (704) 782-1115
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4.1
Great
10 reviews
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Close location to our home
Close location to our home. The staff was friendly and helpful.
11 October 2026
I always choose this Hertz location…
I always choose this Hertz location whenever I need to rent a vehicle! The staff is consistently friendly, professional, and efficient, making the entire rental process quick and hassle-free. I’m always able to get in and out without a long wait, and they consistently have vehicles available when I need one! The booking process is simple, and one of the biggest advantages is the affordability. Their rental rates and deposit requirements are much more reasonable compared to other rental companies, which means more money stays in your pocket!
Great customer service, convenience, and affordable pricing keep me coming back. If you’re looking for a reliable rental experience without breaking the bank, I highly recommend Hertz!
3 October 2026
Couples Trip
We enjoyed the passenger van. It made our trip wonderful. Hertz made the process easy and straightforward.
29 September 2026
At first they didn’t have my truck I…
At first they didn’t have my truck I rented on line, but by 2:00pm they got a truck that I needed and they kept me posted throughout the day , when I went to pick up my truck there was only one person helping everyone, the gentleman saw me and finished helping the person in front of him and got me in my truck so I can get on my way. I will give him a 10 star he kept his cool the whole time, thank you for all your hard work, I wish I could remember his name
17 September 2026
The car was dirty and left with 5 mi to…
The car was dirty and left with 5 mi to empty in the gas tank. The office was not properly staffed, with a wait of over 30 min to pick up scheduled vehicle.
26 September 2026
Ease of pickup and return
Ease of pickup and return . Fast and very efficient. Only negative is the 2 cars I picked up had very high miles and constantly kept reminding for service . In the past Hertz always provided newer cars with lower miles .
29 August 2026
Staff is professional and made my…
Staff is professional and made my experience exceptional. I will be back when I need another rental.
26 August 2026
Poor experience sales rep didn’t know…
Poor experience sales rep didn’t know what he was doing car was not clean and not full of gas
28 June 2026
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