The car was wonderful, however, the windshield wipers were pretty bad. The passenger side wiper was practically dysfunctional. The driver side had been changed, but not with a high quality wiper, or... See more
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Windshield was dirty and full of bugs. My first stop after picking up the car was the gas station 1/4 mile down the road so I could clean the windshield. Took 20 minutes to complete paperwork to pi... See more
I reserved a car about a month ahead of time. The car was there and ready to go! The team working at this location is great. Everything was explained. I understood the car was in very good condition a... See more
On the positive - I liked the way the team reviewed the rental car was aligned with my state preferences and I like that this site has an after-hours key drop-out lockbox. On the negative side, my ren... See more
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
4616 Aicholtz Rd, 45244, Cincinnati, Ohio, United States
- (513) 752-8780
Your Car Rental Deals, News & Offers
4.0
Great
12 reviews
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I reserved a car about a month ahead of…
I reserved a car about a month ahead of time. The car was there and ready to go! The team working at this location is great. Everything was explained. I understood the car was in very good condition and worked very well for the two days that I had.
7 October 2026
I always receive excellent service at…
I always receive excellent service at Eastgate location from Rebecca, Kayla, and Stephanie.
22 September 2026
I got a smaller car .
I got a smaller car .. the extra day rate was 50% higher .. poor customer service etc
22 September 2026
The car was wonderful, but
The car was wonderful, however, the windshield wipers were pretty bad. The passenger side wiper was practically dysfunctional. The driver side had been changed, but not with a high quality wiper, or even a mid quality one. Could not see when it rained and that is a problem.
23 September 2026
Windshield was dirty and full of bugs, slow checkout
Windshield was dirty and full of bugs. My first stop after picking up the car was the gas station 1/4 mile down the road so I could clean the windshield.
Took 20 minutes to complete paperwork to pick up. Why can I walk down the aisle at an airport location, pick a random car and be checked out in less than 5 minutes, but when I go to this off airport site it takes 20 minutes, even though you know exactly which car you'll give me before I even get there.
17 September 2026
This is the first good experience I’ve…
This is the first good experience I’ve had with Hertz in 15 years. This time the associate was not hatful or rude. I was not told I had to purchase extra insurance or pay extra fees, to rent the car. So thank you for a good experience! There have been times in the past that I was not able to rent the car, because I did not give in. This time was so much Better.
15 September 2026
Constructive Feedback
On the positive - I liked the way the team reviewed the rental car was aligned with my state preferences and I like that this site has an after-hours key drop-out lockbox. On the negative side, my rental's widows where not remotely clean, especially the windshield and the rear window.
5 September 2026
Everyone was very helpful and the…
Everyone was very helpful and the process to pickup and drop-off went as good as it can get.
Thanks!
26 June 2026
Great as always
30 June 2026
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