Took longer than expected to get my vehicle and there was only 1 customer there besides me and there is no place to sit..I signed up for gold membership pary so I wouldn't have to wait as I have bad k... See more

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See what reviewers are saying
I’ve been visiting this particular location for over two years now and this was my best experience so far I was finally upgraded to a better vehicle again this is my first upgrade in the two years tha... See more
The staff was very helpful and professional. The office was clean and everyone was helped immediately.
The tremendous help quality assurance & overall customer appreciation that Hertz give is one of a kind. “Italy Auto Repair” for the win on their investment with Hertz rental car company for my travel... See more
Company details
Written by the company
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Contact info
1554 Stillwell Avenue, 10461, The Bronx, New York, United States
- (718) 918-2773
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Took longer than expected to get my…
Took longer than expected to get my vehicle and there was only 1 customer there besides me and there is no place to sit..I signed up for gold membership pary so I wouldn't have to wait as I have bad knees and i cant stand for longer than 10 minutes.The gas was NOT full and I have been charged for tolls AGAIN when I paid cash and used MY OWN ez pass...I made sure the pass in vehicle was CLOSED and yet this is second time I'm being charged WHEN I ALREADY PAID
The Quality Assurance
The tremendous help quality assurance & overall customer appreciation that Hertz give is one of a kind. “Italy Auto Repair” for the win on their investment with Hertz rental car company for my travel meeting. If they had airline service, I would pretty much sure to take them.
I’ve been visiting this particular…
I’ve been visiting this particular location for over two years now and this was my best experience so far I was finally upgraded to a better vehicle again this is my first upgrade in the two years that I’ve been visiting this location and I’ve been a president circle member since 2024
The staff was very helpful and…
The staff was very helpful and professional. The office was clean and everyone was helped immediately.
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