Henry Krank & Co Reviews 

321
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, helpfulness, and professional approach, often going above and beyond to assist with purchases and provide valuable advice. People frequently highlight the excellent service received, whether in-store or online, noting the friendly and efficient interactions. The product range is consistently described as extensive, offering a wide selection of items from historic firearms to reloading supplies, with many appreciating the quality and value. Customers also commend the smooth ordering process and fast, well-packaged delivery, often arriving on time or even earlier than expected.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the wide variety and... See more

Service

People report positive experiences with service, often highlighting the staff's helpfulness, excellent... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Delivery service

Consumers consistently express satisfaction with the delivery service, highlighting its speed and efficiency.... See more

Order

Customers had positive experiences with order, praising the ease and efficiency of the ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited the Henry Krank Pudsey shop recently and were so impressed with the amount of stock which is beautifully displayed. The staff were very helpful and their service and knowledge was exce... See more

Rated 5 out of 5 stars

After years of being involved in the shooting fraternity, from target clubs to pest control , I can truly say that this company has the Knowledge to sort your supply problem’s, from ammo to the thing... See more

Rated 5 out of 5 stars

Henry Krank is such a long established and well known supplier they were my first choice when I needed some black powder items. The items I required were in stock and at competitive prices. Their webs... See more

Rated 5 out of 5 stars

Definitely the go-to shop for older guns, black powder and shooting stuff! Extremely helpful and knowledgeable and willing to share that knowledge and interest in the historical side of firearms. As s... See more


Company details

  1. Gun Shop
  2. Ammunition Supplier
  3. Art & Antiques
  4. Sporting Goods Store

Written by the company

Henry Krank & Company Ltd has been well-known in the UK gun trade for over 40 years. With a combined knowledge of the industry spanning several decades, the team at Henry Krank & Company delivers a wealth of information on everything for shooters and collectors.


Contact info

4.9

Excellent

TrustScore 5 out of 5

321 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(321)

127 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Long standing customer

I have been a customer for quite a few years and their staff are very helpful and give sound advice.
I have purchased lots of Lee reloading components from them over the years for friends who are new to reloading. They say what calibre they require and I look around for every item required and check stock and prices from a few UK suppliers. I managed to purchase every item required for a friend who wanted to start reloading his full bore rifle. All Lee items in stock and cheaper than their competitors.

19 June 2024
Unprompted review
Rated 5 out of 5 stars

Been using these for 30+ years.

Been using these for 30+ years.
Great suppliers for all your firearms needs, prompt delivery and a fantastic well stocked shop for all your shooting needs.
Very knowledgeable staff who are more than happy to help.
Thank you.

14 July 2023
Unprompted review
Rated 5 out of 5 stars

Top shooters shop !

Henry Krank is always reliable and deliver on time. Their stock range is extensive and second to none. They have everything a shooter and reloader could ever want or need. Thankyou Henry Krank.

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Ive ordered from multiple firearms…

Ive ordered from multiple firearms stores and have had a lot of bad experiences but never with this store always cheaper and faster delivery then everywhere else and never had a problem 🤷🏻‍♂️ happy customer👍

23 May 2024
Unprompted review
Rated 5 out of 5 stars

I have dealt with Kranks for many years…

I have dealt with Kranks for many years for normal shooting supplies but also for all my black powder requirements. I have always found them more than helpful, going out of their way to give good sound advice and help. I highly recommend them.

23 May 2024
Unprompted review
Rated 2 out of 5 stars

Bore light was so dim you can only see…

Bore light was so dim you can only see a pin head of light in a dark room.Tried both batteries must be faulty. Contacted HK via emails, No response in 3 days. It has now been refunded for the faulty torch only. I had to pay the return postage.
Poor after sales service.

17 April 2024
Unprompted review
Rated 5 out of 5 stars

A fascinating range of products with good service.

First class product range and everyone knowledgeable.
Efficient mail order process. Well structured website.
The shop itself is quite unique and full of interest.
Overall it feels like a modern business operating effectively but retaining a real old school touch.
Recommended.

5 April 2024
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Staff very knowledgable. Out of all the things that I have ordered from them only one item has ever been lost but it was Royal Mail at fault and not Kranks.
Long may you continue serving the shooting community.

5 April 2024
Unprompted review
Rated 5 out of 5 stars

A national treasure of a gun shop

A national treasure of a gun shop. I was the manager of Formby gun shop for a few years before it shut and can confirm they always gave great service both to the trade and personally.

29 March 2024
Unprompted review
Rated 5 out of 5 stars

Professional service

I emailed regarding a small part for a lee die...within hours I received an email from Derek confirming item was in stock...promptly ordered and dispatched same day ..brilliant service

6 February 2024
Unprompted review

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