Henceforth Trust Reviews 228

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

A cold call first from a gentleman saying we would be contacted again. This time Janey came on and was very helpful in ascertaining whether our will and tenancy on our rental suited us and if she coul... See more

Company replied

Rated 4 out of 5 stars

We received a cold call offering an appointment to discuss setting up a Living Trust. Michael Jay was very pleasant, helpful and knowledgeable. We decided not to go ahead simply because I am spinning... See more

Company replied

Rated 5 out of 5 stars

Having little knowledge of our status as we approach the time when one must think about what happens to our 'stuff' when we leave this world, it was an extremely helpful chat with Jamie, making us kno... See more

Rated 4 out of 5 stars

Many thanks for guiding us through the process of organising our power of attorney and writing our wills for us. We couldn’t have done it without you and really appreciated the step by step guide and... See more

Company details

  1. Estate Planning Attorney
  2. Financial Planner
  3. Legal Services
  4. Real Estate Attorney

Written by the company

Henceforth Trust and Wills offer Comprehensive, expert, affordable estate planning services to help you protect your assets today and secure your legacy for tomorrow. From drafting your Last Will and Testament and expert trust advice to probate guidance and setting up your lasting power of attorney, we provide tailored solutions to suit your unique needs and circumstances - all delivered with professionalism, clarity, and care. With years of experience and a client-first approach, we’re committed to making estate planning simple, accessible, and stress-free. Our team takes pride in offering outstanding customer service and support at every step of the journey. At Henceforth Trust and Will, you can count on trusted advice, expert guidance, and complete peace of mind - all at a price you can afford. Whatever it is, we have you covered!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

228 reviews

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Rated 5 out of 5 stars

Helpful advice on wills

A cold call first from a gentleman saying we would be contacted again. This time Janey came on and was very helpful in ascertaining whether our will and tenancy on our rental suited us and if she could help with anything. After some good advice on what sort of tenancy was the best we mutually came to the conclusion that our will was indeed fine. Janey was at all times very polite, friendly and informative.

14 April 2026
Unprompted review
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Reply from Henceforth Trust

Thank you, Elizabeth, for your kind feedback. We are pleased to hear that your consultation was informative and helpful. We greatly appreciate you taking the time to share your experience and are always available should you have any further questions or require additional assistance.

Rated 4 out of 5 stars

Early days yet

Early days yet. It might be smarter to ask me later. Looks promising.

22 February 2026
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Reply from Henceforth Trust

Thank you for taking the time to share your feedback, Mr Turner. We’re delighted to hear that you found our assistance helpful and informative. Building long-term relationships with our clients is very important to us, and we truly appreciate your trust and support.

We look forward to continuing to work with you and assisting you with any future needs.

Rated 4 out of 5 stars

Communication and support were…

Communication and support were excellent. Omri and Karla were friendly and patient, ensuring they thoroughly addressed all our questions in clear and simple terms. Deliveries were timely, and instructions were easy to follow. Much appreciated.

23 January 2026
Unprompted review
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Reply from Henceforth Trust

Thank you for sharing your experience. We are pleased to hear that our team provided clear and thorough guidance throughout your interactions.

We are committed to delivering professional and reliable support, and it is encouraging to know that Omri and Karla were able to address your questions effectively. We also appreciate your acknowledgment of our timely communication and clear instructions.

We value your trust and look forward to continuing to provide assistance in a professional and consistent manner.

Rated 5 out of 5 stars

Helpful advice

Found them very patient and helpful and explained everything very clearly to someone who was not sure how to go about it. Also friendly especially face to face I felt I could ask any questions whatever the subject

12 December 2025
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Reply from Henceforth Trust

Thank you for sharing your experience. We are glad to hear that our team provided clear guidance and made you feel comfortable throughout the process.

Ensuring that clients can ask questions freely and receive thorough explanations is central to our approach, and we are pleased this was reflected in your interactions.

We appreciate your trust and look forward to continuing to support you when needed.

Rated 5 out of 5 stars

Really good advice without any pressure to buy.

Really helpful and trustworthy. Treated as individuals. We recommend Hensforth.

20 November 2025
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Reply from Henceforth Trust

Thank you for your review! We're glad to hear that we were able to assist you and provide helpful information. It's great to know you found the consultation valuable. We appreciate your recommendation and are always here if you need any further assistance. Thanks again for choosing Henceforth!

Rated 5 out of 5 stars

Very clear advice professionally

Very clear advice professionally
Presented .

25 September 2025
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Reply from Henceforth Trust

Thank you for your review! We're glad to hear we were able to assist you and provide helpful information. It's great to know you found the consultation valuable. We appreciate your feedback.

Rated 5 out of 5 stars

Good invaluable help and information.

Really good clear information from Jane who was very helpful.
Have already passed her number on to a friend.
I am sure we will be pursuing this.

10 September 2025
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Reply from Henceforth Trust

Thank you so much for your kind words! We’re so pleased to hear that your meeting with Jane was both informative and helpful. We greatly appreciate you taking the time to share your experience, and we are here if you have any further questions or need assistance. Thank you for the recommendation.

Rated 4 out of 5 stars

Have a lot of very good information good information but…

Have a lot of very good information but found the price far to high there are cheaper alternatives for same advice

21 August 2025
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Reply from Henceforth Trust

Thank you for taking the time to leave a review. We are pleased to hear that we were able to assist you and provide you with helpful and informative guidance. The review and guidance you received from your advisor, Kris, was completely free of charge, no costs were incurred, and it will be hard to find cheaper than that. We greatly appreciate your feedback and the opportunity to assist you. Any quotes provided are based on individual needs and services provided and therefore will vary based on each person's unique requirements and circumstances.

Rated 5 out of 5 stars

Excellent people to deal with

Excellent people to deal with
They keep you updated and go through everything with you from beginning to end
They give unbiased advice and are very knowledgeable in their field, we’d like to thank Jayne and Karla for their help and patience

20 August 2025
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Reply from Henceforth Trust

Thank you so much for your lovely review! We're thrilled to hear that Jane and Karla were able to help you through the process with such care and patience. We know it’s not the easiest topic to deal with, so we’re glad they made it as smooth and straightforward as possible. Your recommendation means a lot to us and are always here if you need any further assistance in the future.

Rated 4 out of 5 stars

Friendly and comprehensive service only…

Friendly and comprehensive service only thing that seems to need some attention was when I called them always got a answer phone message but I'm glad to say they do call you back

15 August 2025
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Reply from Henceforth Trust

Thank you for your review. We’re so pleased to hear that you found our services helpful and friendly. We can only apologise if you have found it difficult to reach us through our phone. We always have an option to leave a message or email us directly as our phonelines can become very busy. We really appreciate you taking the time to share your experience, and we’re here for any further questions or assistance you may need. Thanks again for choosing Henceforth!

Rated 5 out of 5 stars

I was contacted by Kris who was very…

I was contacted by Kris who was very clear in all the context of the plan. I felt that Kris was very understanding with what we would need and very helpful. I do recommend this company and in particular Kris.

11 August 2025
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Reply from Henceforth Trust

Thank you so much for your lovely review! We're thrilled to hear that Kris provided clear and detailed information. We know it’s not the easiest topic to deal with, so we’re glad it was smooth and straightforward. We’re here if you ever need any further assistance.

Rated 5 out of 5 stars

Very friendly and professional service

Very friendly and professional service, informing about the products in easy to understand language. Kris was very thorough and easy to talk to.

6 August 2025
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Reply from Henceforth Trust

Thank you for your review! We're glad to hear we were able to assist you and provide helpful information. It's great to know you found the consultation valuable. We appreciate your feedback.

Rated 5 out of 5 stars

They were very helpful

They were very helpful. We did find that there was a lot of information to take in and understand, but they were very patient, and we are well on our way tosorting out our trust & wills

14 July 2025
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Reply from Henceforth Trust

Thank you so much for your lovely review! We're thrilled to hear that we were able to help you through the process with such care and patience. We know it’s not the easiest topic to deal with, so we’re glad this was a smooth process. Thanks again for choosing Henceforth!

Rated 4 out of 5 stars

Janet was very helpful with information…

Janet was very helpful with information and advice, unfortunately it is not suitable for us at the moment.

16 July 2025
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Reply from Henceforth Trust

Thank you for your review! We're glad to hear that Janey was able to assist you and provide helpful information. We appreciate your feedback and are always here if you need any further assistance.

Rated 4 out of 5 stars

I recommend Henceforth Trust and Wills for Wills and Estate Planning.

I initially received a cold call inviting me to have a consultation regarding Wills and Estate Planning. I was sceptical but as my husband and I had already been looking into Estate Planning, felt we had nothing to lose by having the free consultation. The initial consultation was with Michael Jay, it was over an hour long. The consultation was very thorough, with Micheal clearly explaining why it was important to consider our options, which he explained clearly and without using jargon. At the end of the consultation Michael did ask if we would like to proceed and pay the deposit, however, as we did not know Henceforth, and the consultation was booked through a cold call, we wanted to do our due diligence on both Henceforth and Countrywide Trust, we declined to commit, arranging a follow up call to discuss any questions that we may have had following the consultation. After doing our due diligence on both companies, and after speak with friends who has also put Estate Planning in place, we were confident that we wanted to proceed and paid the deposit.

We then had a number of online meetings with Karla, who dealt with the administration side of the process. There was a lot of information to absorb, lots of documents to read and sign but Karla took us through the whole process, making sure we clearly understood everything and took time to answer the many questions that we had.

In all honesty, whilst the whole process may seem daunting, we knew it was important to put our financial affairs in order to ensure that our family, when the time came, would not ensure any complications dealing with our financial affairs after our passing.

If you are thinking of putting your own financial affairs in order, I wouldn't hesitate to recommend Henceforth Trust and Wills. Both Michael and Karla put us at ease and made the process of thinking about our future needs less daunting.

23 June 2025
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Reply from Henceforth Trust

Thank you so much for your lovely review! We're thrilled to hear that Michael and Karla were able to help you throughout the process with such care, patience and were able to put your mind at ease regards to putting the necessary protection in place. We know it’s not the easiest topic to deal with, so we’re glad they made it as smooth and straightforward as possible. Your recommendation means a lot to us, and we’re here if you ever need any further assistance. Thanks again for choosing Henceforth!

Rated 5 out of 5 stars

These people give you a lot af…

These people give you a lot af information on wills and can help you to stop losing your house if you go into care and not having to pay anything for your care they are excellent at there job

16 June 2025
Unprompted review
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Reply from Henceforth Trust

Thank you so much for your lovely review! We’re so pleased to hear that your consultation with Michael was both informative and helpful. We really appreciate you taking the time to share your experience, and we’re here for any further assistance you may need. Please do not hesitate to get in touch. Thank you for your feedback.

Rated 5 out of 5 stars

Now the penny has dropped!

I must admit that didn't really want to have this discussion, but I'm very glad I did, because I had a long conversation with janey, who put me straight on a lot of things I just didn't know about, we think we know but we don't, so my eye's have been well and truly opened, and I hope to do business with henceforth in the near future, it was an absolute pleasure talking to janey, who is a true professional and a real easy person to talk to. Regards will.

12 June 2025
Unprompted review
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Reply from Henceforth Trust

Thank you so much for your lovely review! We're glad to hear that Janey was able to assist you and provide helpful information. It's great to know you found the consultation valuable. We appreciate your feedback and are always here if you need any further assistance in the future. Please don't hesitate to get in touch.

Rated 5 out of 5 stars

The session was very relaxed and…

The session was very relaxed and informal. Michael was extremely personable, friendly and answered any questions you threw at him. There is no hard selling. Unfortunately, they were unable to help me due to my circumstances, but I am in no doubt that they would be instrumental in helping others navigate the complexities of estate planning to ensure loved ones reaped the maximum benefits.

9 June 2025
Unprompted review
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Reply from Henceforth Trust

Thank you so much for your kind words, Julie! We’re so pleased to hear that your consultation with Michael was both informative and helpful. We really appreciate you taking the time to share your experience, and we’re here for any further questions or assistance you may need. Thank you for your feedback.

Rated 5 out of 5 stars

Good communication and support

Good communication and support. Omri and Karla were both very personable and took as much time with us as needed and answered all our questions in ways that were very understandable. Everything arrived on time and instructions were very clear. Thankyou

23 May 2025
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Reply from Henceforth Trust

Thank you for your lovely review Sheila! We are thrilled to hear you felt comfortable when using our services. It's great to know you took value from the consultation and had a positive, stress free experience. If you need any further assistance, please do not hesitate to get in touch.

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