Hem Reviews 3

I found it utterly baffling that I had to endure a 1.5-month wait, undergo three separate interviews, only to have the manager at a "luxury furniture" company completely disregard my email when I sought clarification on the outcome.

This behavior strikes me as peculiar and unprecedented, not just from a potential employee's standpoint but also as a prospective customer. It's unusual to encounter such unresponsiveness in an industry known for its attention to detail and customer service.
I would strongly advise against considering a job within this team, and I'd exercise caution when contemplating any purchases from them, given the manager's questionable behavior

I've ordered a lounge chair on the 8th of November and due to personal reasons, had to return it. The return shipment has been organized by Hem on the 1st of December. Weeks have passed, but there was still no sign of the refund. I've sent several emails without a response. Just a reminder - the amount of my order was 1 659€!!!! Horrendous, being stuck with no money and no information at all!!!! Eventually, after 2 MONTHS of no contact, they have responded to my email and finally done the refund, but imagine being stuck in this situation for this whole time!!!! No customer should be treated like that, ever!