Consultation was super fast to book and also got a lot of details which helped me decide for the perfect private pension plan which adjusts to what I need. Peter explained all details to me and helped... See more
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The conversation I had with Mehak, was great. She heard and explained the issue and the next steps to a proper resolution on details. She suggested particular action items specific to the case and ev... See more
I had a great experience with Daniel, he gave me precise information about the things i wanted to know. He was very patient and went through all my questions.
I wanted to know if there’s a policy that covers my insulin pump and even though they don’t have it, they explained very well the situation and answered all my questions
Company details
- Insurance Company
- Health Insurance Agency
- Home Insurance Agency
- Liability Insurance Company
- Pet Insurance Company
- Retirement Scheme Provider
About Getsafe
Written by the company
Insurance redefined: empowering people to protect what matters
Getsafe empowers people to take control of their futures by making informed life decisions and protecting what matters most to them.
Getsafe challenges the traditional insurance industry with its unique technological platform, driven by the vision of delivering fair, accessible and tailor-made insurance solutions – all in one app. Expanding beyond conventional insurance models, Getsafe’s portfolio includes property and casualty insurance, as well as life and health coverage. All on one connected platform. With the introduction of features like family accounts, instant claims, AI-based advisory tools, and experts on demand, Getsafe reduces complexity and paperwork with smart assistants. This enables customers to proactively manage their risks and protect their assets and health.
In 2021, Getsafe received its insurance license from Germany’s financial regulator, BaFin. Now, the company is a leading insurance brand among Gen Z and Millennials, insuring more than half a million customers. With €120 million in venture capital funding and the support of leading investors, Getsafe is on track to become Europe’s next-generation insurer.
Getsafe empowers people to take control of their futures by making informed life decisions and protecting what matters most to them.
Getsafe challenges the traditional insurance industry with its unique technological platform, driven by the vision of delivering fair, accessible and tailor-made insurance solutions – all in one app. Expanding beyond conventional insurance models, Getsafe’s portfolio includes property and casualty insurance, as well as life and health coverage. All on one connected platform. With the introduction of features like family accounts, instant claims, AI-based advisory tools, and experts on demand, Getsafe reduces complexity and paperwork with smart assistants. This enables customers to proactively manage their risks and protect their assets and health.
In 2021, Getsafe received its insurance license from Germany’s financial regulator, BaFin. Now, the company is a leading insurance brand among Gen Z and Millennials, insuring more than half a million customers. With €120 million in venture capital funding and the support of leading investors, Getsafe is on track to become Europe’s next-generation insurer.
Getsafe
Written by the company
- Insurance made simple
Contact info
Heidelberg, Germany
- trust@hellogetsafe.com
- www.hellogetsafe.com
4.7
Excellent
10K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great explanation and clarification in…
Great explanation and clarification in short time
13 April 2026
Great assistance provided by Mehak
All the questions were answered in a detail by mehak. Thank you
13 April 2026
Conversation was crisp and clear and to…
Conversation was crisp and clear and to the point.
13 April 2026
Good experience and the information was…
Good experience and the information was really clear and helpful
13 April 2026
Daniel helped walk me through the…
Daniel helped walk me through the process, offering good selections of term life insurance coverage options.
10 April 2026
I wrote my birthdate wrong and i wanted…
I wrote my birthdate wrong and i wanted to change it.
It was Fully online and without headaches of appointments and post.
Great service thank you Leonie forvthe help
10 April 2026
Helpful
The consultation session with Mehak was very helpful in gaining a detailed understanding of the insurance.
9 April 2026
Great support, but long wait time
During the call, Julie was very attentive and resolved my issue quickly and efficiently.
The only reason I’m not giving 5 stars is the wait time, as it took around 10 minutes for my call to be answered.
9 April 2026
Good customer service
Mehak helped me with all the questions I had, thanks for supporting me with liability insurance
8 April 2026
Great customer attention
Mehak was really kind and helpful and addressed all my doubts. It’s super easy to set things up. Tysm!
9 April 2026
Easy and quick solution found
9 April 2026
Claims process and filing issue resolution
The conversation I had with Mehak, was great. She heard and explained the issue and the next steps to a proper resolution on details. She suggested particular action items specific to the case and even scheduled and completed a follow up call. All in all a thorough case handling. Totally satisfied. Will recommend definitely.
8 April 2026
I got all my questions answered in a…
I got all my questions answered in a professional way.
9 April 2026
Very supportive!
They are very supportive and ready to help at any time! Can only recommend!
9 April 2026
10/10
It was a very quick response after i reached out via App’s chat bot. Mo was very helpful and concise with the instructions. It was a pleasant experience
9 April 2026
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