I've bought several items and never been disappointed, great service easy transaction fully recommend. And super fast delivery. So I'm more than happy with the seller and the items I've received... See more
Company replied
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Unit C, Atlantic Gate,, CF63 3RF, BARRY, United Kingdom
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Heinnie Haynes
Great web site. Fast delivery. Very reasonable price for quality products

Reply from Heinnie Haynes
I have a rule that goes: If I receive a message that says 'Something Went Wrong' while attempting to purchase an item, I forget it and move on. I haven't time to negotiate uncooperative websites. Best regards.

Reply from Heinnie Haynes
Usual fantastic service from Heinnie Haynes - fast delivery and well packaged.

Reply from Heinnie Haynes
Every time I order from Hennie Haynes the product arrives as described and on time. I trust HH to deliver exemplar service and top quality products.

Reply from Heinnie Haynes
Really pleased with the additions to my EDC kit. The knife and multi-tool both feel solid, practical and genuinely useful without being over the top. Quality is excellent and everything feels well thought out for everyday carry.
Also really happy with the size of the Lochby — compact enough to carry comfortably every day, but still has enough space to organise everything properly. Feels like the perfect balance between practicality and portability. Great speed on delivery and helped with a paypal payment issue when I called. Thank you muchly

Reply from Heinnie Haynes
Great service, fast delivery, brilliant product

Reply from Heinnie Haynes
Very prompt despatch. My only criticism is the very large backing card of the packaging for a credit card sized item.

Reply from Heinnie Haynes
I discovered Heinnie Haynes (HH) kind of by accident, when looking for a specific kind of product. On entering their website, I was amazed at the range of products they have available. Looking further into the company's backstory, I liked what I read. Their ethos is one I admire.
To my experience now:
Any product I browsed had about as much information available as a person could hope for without actually wandering in to a shop and seeing it for one's self. THAT is amazing! All too often online, fussy folk like me aren't offered all the product info we seek, and end up being disappointed with a purchase or avoiding a purchase altogether. Not with HH. To me that shows a proper consideration for the potential customer.
Plus, the stock they carry seems to be products of good quality, from specialist manufacturers.
The ordering process was easy and, to my memory, communication thereafter was swift...as was delivery.
Were I in the market for any of the products that HH carry, I would definitely consider them as a reliable provider.

Reply from Heinnie Haynes
Yet again the staff at HH just give you that warm and fuzzy feeling of being really appreciated as a customer. The service is second to none, simply put the whole customer service thing is done excellently with a shipping department that is without fail always on top ( if not slightly in front of your order) of the important part of getting out to you. All in all a totally enjoyable experience AAA+

Reply from Heinnie Haynes
Excellent service, website and delivery.
Previous customer.

Reply from Heinnie Haynes
Ater DHL lost my parcel the customer service of heinnie Haynes is amazing very helpful and understanding also quick to respond to emails

Reply from Heinnie Haynes
always have trusted this website with my pocket knife purchases and i have never been let down

Reply from Heinnie Haynes
Brilliant company selling authentic quality knives. Very pleased with my purchase and will be definitely shopping here again

Reply from Heinnie Haynes
It is an exceptional venue to purchase knives and accessories for all purposes. Fitting all budgets whilst delivering quality products and customer service. I've been a regular customer and have never been disappointed

Reply from Heinnie Haynes
Fantastic product,real quality knife would highly recommend this coy.

Reply from Heinnie Haynes
Großartiges UKPK, welches mit den Carbon-Griffschalen sensationell ist. Wiederholt perfekte Abwicklung über HH. Nur zu empfehlen.
Great UKPK, which is sensational with the carbon grip shells. Repeatedly perfect processing via HH. Only recommended.

Reply from Heinnie Haynes
I have a bit of a knife collection problem in that HH have such a wonderful range of knives, clean accurate descriptions and are so easy to order I just can’t stop.
Be careful ordering from HH , it might become a habit!

Reply from Heinnie Haynes
Great service. Fast tracked delivery. Well packaged. Excellent email communication.

Reply from Heinnie Haynes
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