I ordered 4 (of the same) cat toys. 1 was delivered and I received an email stating I'll receive the other 3 when they're back in stock. The email states it typically takes 1-2 weeks to restock item... See more
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I've ordered a hard to find OTC joint supplement for several years from healthypets.com. Their price was typically best available and I never had a problem. This time, however, an issue with expirat... See more
Got email confirmation of order Nov 20 2024. They didn't take the money till Dec 20. Jan 1, money was refunded and on Jan 3, they deducted it again. Still no product has been delivered. HealthyPets... See more
Ordered Dentees Star (chews for dogs), 2 packs. Received a box of Probiotic capsules. Ok, no problem, call and let them know, will exchange. Nope. This place is the WORST customer service experience -... See more
Company details
About HealthyPets.com
Written by the company
HealthyPets.com pet supplies the the internet's best kept secret for getting your pet's over-the-counter medications and supplements at the best prices. We have huge sales and superior customer service. Any issues, give us a call, email or chat live. 800-889-9475
Contact info
34501 Seventh St., 94536, Union City, United States
- 800-889-9475
- sales@healthypets.com
- www.healthypets.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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This was my first experience with…
This was my first experience with Healthy Pets and it was a very positive experience. Thank you.
Happy customer!
Easy ordering process and fast shipping. Happy customer :) Found mice toys that my cats love that I couldn't find elsewhere. Thanks!
took over a month to receive my order
took over a month to receive my order, in which time i reached out numerous times and never got a response.
Received fast
Received fast, my dog loves it. But I can only use it as a VERY SMALL SUPPLEMENT to her dog food because it is SO DAMNED EXPENSIVE...
I like the product (Missing Link for…
I like the product (Missing Link for Dogs) and it came fairly quickly!
Negligent for lifesaving medication
I ordered Percorten V and was told it was in stock although no one else has it. I asked the order taker to confirm and was told it was definitely in stock. On the day my dog required this lifesaving medication, it hadn't come. I again called the company and was told it was on back order. I asked for a supervisor to call because my dog was now considered in crisis. NEVER received a call back from anyone at "Healthy Pets." Misnomer.
Great customer support!
The reason I subtracted a star is because of the time it took to receive the order. Maybe my expectations are distorted from using a larger supplier. But I did receive the items I ordered, which were on back order at many of the larger vendors, so happy for that. Also, if you don’t create an account, you can’t track your order, but I called to check on it and the customer service rep was very nice and very helpful!
Order came faster than expected
Order came faster than expected. My dog is a bit picky about treats so of course he didn't like these but wrapped in a slice of sandwich meat and problem solved.
Grateful for the service
This product is hard to obtain in my country and I am grateful for the international shipping service. It would be even better if the delivery is a little quicker but shouldn't complain as my parcel arrived safely. So far my cat's renal failure is under control.
Great Witch Hats!
Great Witch Hats! I had searched all over, and you were the only ones with the correct size. (The opening on the size large is 4"-4 1/2", perfect fit for an 18" doll). I appreciate the quick delivery.
Vibac C.E.T. Home Dental Care Enzymatic Toothpaste.The order came on time and in good…
The order came on time and in good shape.
We are returning the toothpaste which we did not open. We were already using the product and nearly ready for a new tube. We started using it every day and our kitty started acting strangely. Read the ingredients: Sorbitol and Dextrose are not good for kitties.
Ordering from the website was easy
Ordering from the website was easy. The item was shipped right away. Delivery was slow, took longer fhan expected and tracking updates from FedEx didn't happen often. I think this was the fault of FedEx, the package didn't move thru their Ground shipment process very well, was stuck in one facility for days. UPS Ground would probably have been better than FedEx Ground.
I got my dogs Bumble balls within 2…
I got my dogs Bumble balls within 2 weeks and they're loving them! The ball is a little smaller than the first one I had bought elsewhere but that's a plus cuz it works better for them since they're Pekingese 👌🏻
Fantastic inventory at affordable prices!
This company offers a wide range of quality pet products at very good prices. The site is user-friendly and transactions are seamless. I was also able to locate specific items there that I was unable to find at most places I searched. This company offers such a great service to us pet lovers.
Came well wrapped and fit accordingly
Great service
Great service, happy with my purchase, will use this supplier again.
Received our order- no issues whatsoever
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