Healthspan is a well respected and widely known health supplements company. You see their products behind the pharmacy counter of Boots for instance. Colour pamphlets arrive in the post on a regular... See more
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Review summary
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Reviews shaping this summary
My doctor suggested I take Glocosomine and Chondroitin tablets when I had my first hip replacement done. He said they would help with the Cartlidge around the joints of hip bones etc. So I have been t... See more
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The health products I have from Healthspan are on a continuous rolling order. The products are very good quality (not the cheapest but good value for money)and Healthspan ensure that I never run out o... See more
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Quality brand I’ve been using Healthspan products for years now. I don’t have to worry about remembering to order my supplements as I have a subscription, which sends me what I need, in time befor... See more
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Company details
Written by the company
With 30 years' experience of supplying top quality vitamins and nutritional supplements to many thousands of customers in the UK and beyond, Healthspan offers a comprehensive range of expert-formulated products to help people be at their best, achieve their goals and live a long and healthy life. Read more reviews here: http://www.feefo.com/GB/en/reviews/Healthspan/?id=822271
Healthspan guarantees
Written by the company
- Over 10,000 verified product reviews
- Our customers ratings, direct and unedited on every product page.
- Easy-to-use website
- Whether you are on a PC, Tablet or Mobile.
- Outstanding customer service and information
- 7 days a week from our UK-based team and 24/7 on our award-winning articles area: Nutrition Expert
- Free Returns
- On all orders.
- High quality products
- Always at reasonable prices
Healthspan's Promise:
A full, no-quibble refund if you are not satisfied.
Every Healthspan product is formulated to the highest pharmaceutical standards and produced using only the purest (pharmacist approved) ingredients, in independently inspected and approved premises. Our rigorous approach to quality control means that the products you order contain exactly what they say on the label.
Contact info
Healthspan House, The Grange, St Peter Port, GY1 2QH , Guernsey, Guernsey
- 0800 73 123 77
- customercare@healthspan.co.uk
- www.healthspan.co.uk
4.5
Excellent
3K reviews
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Reply from Healthspan
Thank you for your very refreshing review. Lorna@healthspan
very fast excellent service great
18 March 2026
Reply from Healthspan
We're so glad you enjoyed our fast and excellent service! We appreciate your kind words. Lorna@healthspan
Don’t buy from this company
Disgustingly rude staff who refuse to let you speak. Product ingredients have changed and no warnings or alerts are stated online for customers like me who these new ingredients have aggravated. Was told by Kate from Healthspan don’t need to make customers aware of change of ingredients or display warnings because they are “supplements not medicine”. Be very aware before you purchase from this company as my GP has blamed their supplements of causing me liver damage. Healthspan make it very difficult to find out ingredients until you get them home and open the packaging which they will then use to refuse to issue a refund.
6 August 2026
Unprompted review
I recently recommended a good friend
I recently recommended a good friend, , to Healthspan. She placed her order by telephone as she wished to receive advice before purchasing.
On Wednesday 22 July, I spoke with one of your customer service agents, who was very helpful. She explained that I should have received an email containing the £10 referral voucher/code, but as I had not received anything, she kindly said she would raise the matter with her manager and either call or email me with an update.
Unfortunately, I have received no response whatsoever. Not good customer service!
As a long-standing Healthspan customer, I am extremely disappointed. Not only have I missed out on the £10 referral reward for recommending a new customer, but no one has taken the time to follow up or resolve what should have been a straightforward issue.
I had intended to place an order myself, as I am running low on my Vitamin B12, but given the lack of customer care and communication, I am now considering purchasing elsewhere. It is very disappointing to feel that customer loyalty and referrals are not valued.
I would appreciate it if this matter could be investigated promptly and the referral reward honoured. Regrettably, based on this experience, I will not be recommending Healthspan to friends or family in the future.
I look forward to your prompt response.
The automated reply said I should receive a reply within 72 hours - no reply to date! Just feel let down after many years as a valuable customer!
6 July 2026
Reply from Healthspan
We are truly sorry to hear about your recent experience and the frustration this has caused. We understand your disappointment regarding the referral voucher and the lack of follow-up after your call on July 22nd. It is clear we fell short of our usual standards in this instance, and we sincerely regret that you feel let down after many years as a valued customer. We are actively investigating why the referral reward was not honored and why there was no response to your previous communication. We are committed to ensuring our customer loyalty and referrals are recognized, and we are taking your feedback very seriously to prevent similar situations in the future. Someone will be in touch with you shortly. Lorna@Healthspan
Healthspan
All the supplements are of excellent quality. The delivery is prompt and if you subscribe, they always arrive on time.
Price is excellent, most packs are for 3 months or more.
18 March 2026
Reply from Healthspan
Thank you for your very kind review. Lorna@healthspan
easy to subscribe online try cancelling ouch!
easy to subscribe online, but again you have to call to cancelled any subscription. I'm waiting on the phone now 15 mins. I will not join any subscriptions online if you cant cancel online both should be easy...can we all start doing this from now on. its what keeps sky and virgin in business.
5 August 2026
Unprompted review
Reply from Healthspan
We appreciate you taking the time to share your feedback regarding our subscription process. We understand your frustration with needing to call to cancel, especially after an online sign-up. We are actively reviewing our cancellation procedures to make them more convenient for our customers. Lorna@Healthspan
Reply from Healthspan
Thank you for your very kind review. Lorna@healthspan
Don’t believe the promises
Healthspan promises subscribers that they will never pay more than the website price for the product. However during a recent sale they reduced the prices of many products, including the one I subscribe to. When I sent screengrabs of the new heavily discounted subscription price on their website they refused to honour the difference quoting all manner of get out clauses. Will look to source my products - which I’ve paid for with Healthspan for years - from a more honest company.
18 March 2026
Reply from Healthspan
Thank you for your feedback. I’m sorry to hear about your experience and understand how frustrating this felt, especially as a long‑standing subscriber. We appreciate you sharing this with us and will review what happened so we can do better in future. We appreciate your feedback. Thanks, Kate@Healthspan
I have used Healthspan for years
I have used Healthspan for years, love their products am a subscriber to various different supplements. However, it is clear they have removed the coating on the multivitamins and they are now much harder to swallow. I expect this is a cost saving move, but not a good one. Please bring back the coating.
20 July 2026
Unprompted review
Reply from Healthspan
We appreciate you sharing your long-standing loyalty and feedback regarding our multivitamins. We're sorry to hear about the difficulty you're experiencing with the uncoated tablets. We understand your concern about the change and are actively reviewing our product formulations based on customer input. We value your continued support. Lorna@Healthspan
Delivery is rather slow unfortunately.
18 March 2026
Reply from Healthspan
We appreciate you letting us know about the delivery speed. We are actively looking into ways to improve our shipping times for a better experience. Lorna@Healthspan
Phone contact is excellent
Phone contact is excellent, a actual person to speak to. Ver helpful and all sorted very easily.
18 March 2026
Reply from Healthspan
This is fabulous to hear. I am so pleased that you are happy with our services. lorna@healthspan
All good
All good. Having them automatically delivered takes the worry out of ordering them.
18 March 2026
Reply from Healthspan
We are so happy that you are pleased with our subscription service. lorna@healthspan
Good value and fast delivery
18 March 2026
Reply from Healthspan
This is great to hear, thank you. lorna@healthspan
Reply from Healthspan
Lovely to hear that you would purchase again, we look forward to hearing from you. Lorna@Healthspan
I love Healthspan always very helpful…
I love Healthspan always very helpful when i ring up. I order/subscribe to 3 lots of tablets which are good quality and always arrive before I run out.
18 March 2026
Reply from Healthspan
Thank you for your very kind review. Lorna@Healthspan
Good products
Good company to deal with . Excellent products at the right price. Special offers occasionally too !
18 March 2026
Reply from Healthspan
We are so pleased that you are happy with our products and pricing. Lorna@healthspan
Excellent service and quality as…
Excellent service and quality as always. Spot on company.
18 March 2026
Reply from Healthspan
Thank you for your fantastic feedback. We are so pleased to hear you consistently receive excellent service and quality from us. Lorna@healthspan
great thanks
18 March 2026
Reply from Healthspan
You are very welcome, thank you for your kind words. Lorna@Healthspan
Used healthspan for years.
Used healthspan for years.
Excellent service at a very good price.
Staff are lovely if you need help on the phone
Would highly recommend Healthspan
18 March 2026
Reply from Healthspan
Thank you for your fantastic review! We are so pleased to hear about your long-standing positive experience with our service and staff. Your recommendation means a lot to us. Lorna@Healthspan
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