Health IQ Reviews 

873
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I have received phone calls daily from Health IQ. Today at 11am I spoke with a person and told them to stop calling me. Since 11am, I have received six phone calls. Their operators hang up when asked... See more

Rated 5 out of 5 stars

Jasmine at the Harlingen office by the expressway. Did an awesome job welcoming my whole family. She gave us precision on our plans and quality of our phones. I haven't ever had anyone make me feel s... See more

Rated 5 out of 5 stars

Weight loss surgery caused chronic malnourishment nausea and vomiting and caused me to lose all my teeth as I was on disability for degenerative joint disease. Standard dentures were a nogo and clip... See more

Company replied

Rated 5 out of 5 stars

I was lucky and honored to meet with Dana Herring, who helped me understand and choose the right Supplemental plan for my needs. This wad my 1st Enrollment for Medicare - Suppl plan and I needed... See more

Company details

  1. Insurance Agency
  2. Financial Consultant

About Health IQ

Written by the company

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At Health IQ, our mission is to ensure that all seniors are seen and treated as unique individuals by the healthcare system. Health IQ is the only Medicare broker that uses your detailed health record and our AI platform to find a plan truly tailored to your needs.


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4.2

Great

TrustScore 4 out of 5

873 reviews

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4.2

All reviews

(873)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Patrick Fino

Patrick is a valuable member of your team. Knows the product well and provided a very informative view of what Aetna had to offer me.
Patrick is polite and pleasant. The best time I have spent on the phone in a long time.

19 April 2022
Unprompted review
Rated 5 out of 5 stars

Demetriuos Mosley

Demetriuos Mosley called and although it is a somewhat lengthy process we got through it. D. was thorough and competent. A pleasure to talk to.

7 April 2022
Unprompted review
Rated 1 out of 5 stars

3rd time is the charm …

I answered the phone today from HealthIQ for the 3rd time. I questioned their efficiency. The guy tells me"F_You".Hmmmm. Maybe I hurt his feelings?

27 March 2022
Unprompted review
Rated 1 out of 5 stars

They call me multiple times a day from…

They call me multiple times a day from telephone numbers from all over the U. S. This shouldn't be allowed.

22 March 2022
Unprompted review
Health IQ logo

Reply from Health IQ

Please know that Health IQ takes seriously its obligations under both federal and state law and has strong internal and third-party policies concerning compliance. Unfortunately, we have been unable to identify your phone number to comply with your request to cease contact. Please forward this information and a note to cease contact to customersupport@healthiq.com, and we shall promptly update your telephone number in our systems as a Do Not Call number. Thank you.

Rated 5 out of 5 stars

I had no reason to go on.

Weight loss surgery caused chronic malnourishment nausea and vomiting and caused me to lose all my teeth as I was on disability for degenerative joint disease. Standard dentures were a nogo and clip ins to expensive so I had to come to terms with never showing my face again. Tricia gave me a new lease on life she found a plan that would help me get my teeth fixed and several perks to help my life not only easier but to begin. Thanks to Tricia I want to wake up and live my life.

16 March 2022
Unprompted review
Health IQ logo

Reply from Health IQ

Wow, thank you so much for the positive feedback, and we're amazed by your story. We are wishing you all the best.

Rated 1 out of 5 stars

I get calls from Health IO day and…

I get calls from Health IO day and night. They want to sell me services I did not ask for and I do not need. They ask health info I do not care to share with anybody other then my doctor. It is another layer to take money from real care from their customers. The people who call are just doing their job and I fill sorry that they have to peddle this! I blocked all the phone numbers I was called from and I still get called at least once a day from unlisted numbers or even more numbers. I wish I could block calls by name!
Even in this form they are collecting info like policy number. I can give you some of their phone # they called me from:781 780-4268 855 914-4967, 855 951-3703, 855 770 0736, 855 491-1386

15 March 2022
Unprompted review
Health IQ logo

Reply from Health IQ

Unfortunately, we have been unable to identify your phone number to comply with your request to cease contact. Please forward this information and a note to cease contact to customersupport@healthiq.com, and we shall promptly update your telephone number in our systems as a Do Not Call number.

Please know that Health IQ takes seriously its obligations under both federal and state law and has strong internal and third-party policies concerning compliance. Thank you.

Rated 5 out of 5 stars

Thanks to krsia

Thanks to krsia, hope I spelled her name correctly, she was such a tremendous help to me. She helped find exactly what I needed at no extra cost or copay for me. I cannot thank her enough. She took time and patients with me. She walked me through the entire process with getting me enrolled online and everything.
Sincerely,. Betty M Merritt

12 March 2022
Unprompted review
Rated 5 out of 5 stars

Miss Torres was very helpful and…

Miss Torres was very helpful and informed me everything I ask. She supplied me with all the information about my policy and very patient with my questions. I would recommend her very highly to my friends.

11 March 2022
Unprompted review
Rated 5 out of 5 stars

Medicare Choices for 2022

Juan Zapata was professional and very helpful in giving clear knowledge about the medicare programs available. He provided information about the plans that we did not have to make an informed choice. We appreciated his expertise and time.

3 March 2022
Unprompted review
Health IQ logo

Reply from Health IQ

Thanks so much for the candid feedback, James and Theresa. We certainly appreciate you both, and we'll pass on your kudos to the team.

Rated 1 out of 5 stars

I am not interested and they won't…

I am not interested and they won't leave me alone. They call every day 2 or more times. Sheer harassment. ZERO stars. I am reporting them to the Better Business Bureau as well.

25 February 2022
Unprompted review
Health IQ logo

Reply from Health IQ

Unfortunately, we have been unable to identify your phone number to comply with your request to cease contact. Please forward this information and a note to cease contact to customersupport@healthiq.com, or please provide more info given our request via Trustpilot, and we shall promptly update your telephone number in our systems as a Do Not Call number. Thank you.

Rated 5 out of 5 stars

Affordable Insurance

The IQ REP was very helpful fluent and answered all my questions I needed. She also ask me to call if I had any problems in the future.

23 February 2022
Unprompted review

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