Healthcare4all Reviews 

342
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

This is an amazing company. They were willing to work with me to sort out my specific issues with ordering and shipping in a way I have never experienced before. They are responsive, courteous, very... See more

Rated 5 out of 5 stars

Superb, warm and efficient customer service-have been ordering for several years and this is always my experience. Thank you so much for your excellent products and kindly staff!!

Rated 1 out of 5 stars

I Cannot say the same as others do because sins July 2025 ( this Year) I has order 2 omron armcuff and till this verry day i never receive a single cuff nor my money back. My name is Catharina Constan... See more

Company replied

Rated 5 out of 5 stars

Venturing offshore for prescription-only eye drops that cost $550 in the US was a bit scary, but this pharmacy being in England gave me hope over India or Australia. SO glad I ordered from them. Eno... See more

Company details

  1. Health & Medical

Information provided by various external sources

A family-run company supplying medical devices to the public, NHS organisations and other businesses. We welcome your enquiries!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

342 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(342)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Expert help and advice.

I find it refreshing to deal with people who are genuinely expert in choosing healthcare products. My experience is that they give you honest and practical advice. Health is particularly important and it is good to deal with a company that knows and practices this.

3 October 2023
Rated 5 out of 5 stars

Healthcare were efficient and polite

Healthcare were efficient and polite. Free postage for a £100 item woud have been good, as would be the option to exclude vat at source on completion of a declaration on qualifying items . Otherwise excellent to deal with

20 September 2023
Rated 5 out of 5 stars

Many years

I have done business for quite a few years with Healthcare4all.
They are always professional and very helpful.

13 September 2023
Rated 5 out of 5 stars

Excellent Service

I ordered at 18.30 on a Sunday and received the nebuliser on the Tuesday.

Excellent service would use this company again.

10 September 2023
Rated 1 out of 5 stars

Very poor customer service.

Very poor customer service.
The company had changed the product I usually order and would not accept a return. Product is unopened & unused. Left considerably out of pocket.
I did get in touch with the company and manufacturer, both unhelpful & would not accept a return...

11 March 2023
Healthcare4all logo

Reply from Healthcare4all

It seems your last order from our company was in March 2023 which was 5 months ago, and I can't see any emails from you about the gel electrodes.
You have stated that we had changed the product which isn't correct - in fact, the TouchTens Blue Gel electrodes were discontinued by the manufacturer so you have chosen TensCare UltraStim electrodes instead.
We can only offer what the manufacturer supplies us with, so when an item is discontinued we can't do much more about it.
If you contact us within 30 days about returning an unused product we would definitely have accepted a return.

Rated 5 out of 5 stars

The company provides quick and effective customer service

Great customer service. Although the bulb stopped working after two days, they are sending a replacement bulb. I was quite upset with the situation and I do understand its quite dificult to evaluate situation due to the nature of the product.
Company provides great customer service and they do care about the quality products and the service they provide.
I was pleasantly surprised with the quality of the customer service regarding quick response and ability to resolve issues with orders or order inquiries. Person handling my issue was polite and professional.
I recommend this company and will be buying from them in the future.
Thanks.

27 April 2023
Rated 3 out of 5 stars

EU Report

Good price, easy to order, uncertainties about customs and VAT in Sweden, worked out fine in the end.

12 April 2023

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