HBO Reviews 

479
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

One of the wrost customer support service. I mistakenly bought yearly plan instead of monthly. I contact them give me refund. So I could bought monthly. They send my case to specialized department. An... See more

Rated 2 out of 5 stars

HBO has killed several of its own channels! Some of those channels actually had content that was enjoyable to watch. Some have argued that movies on some of those channels were old, tired and worn, ye... See more

Rated 1 out of 5 stars

Audio is shit. Goes from being too loud to too quiet on everything. I find I have to constantly increase and decrease the volume to accomdate

Rated 2 out of 5 stars

The app is crash-prone...unacceptable! Especially as one of the most expensive streaming services out there. Also has a lot of counter-intuitive design in-app which is just like, why? Do their coders... See more

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  1. Electronics & Technology

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1.4

Bad

TrustScore 1.5 out of 5

479 reviews

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1.4

All reviews

(479)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

There’s too many adds

There’s too many adds. They deceived us and said that there was only 1 adds, but false advertisement there was 3 whole adds. Horrible (good movies though)

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Absolute and utter garbage on HBO

Absolute and utter garbage on HBO, found about a weeks worth of decent movies and TV shows and then crap left over. Best thing about HBO was leaving and getting the 49 weeks refunded. Don’t waste your money.

25 July 2025
Unprompted review
Rated 1 out of 5 stars

The content is OK

The content is OK, but their customer service is horrendous. I started my subscription September 2024 through their website (HBOMAX), but somehow I've been getting charged twice (through Roku and HBOMAX) this whole time and didn't notice until today. I called HBOMAX to dispute these charges. They gave me the run around and would not admit their on going issue with the third party (Roku). The representative kept talking over me and implying I signed up with another email or another person did. I live alone and only have one email address! She told me I had to contact Roku and try to get my money back. I will be canceling my subscription.

11 July 2025
Unprompted review
Rated 1 out of 5 stars

Way too many ads

Way too many ads. Other streamers are not as bad. I just cannot stand HBO any longer. I will not pay money to see ads every 10 minutes. It’s infuriating. Not to mention they are so woke it’s not enjoyable to watch anything they produce.

27 June 2025
Unprompted review
Rated 1 out of 5 stars

AI subtitles straight from the ass

I would give zero starts if I could. HBO subtitles are made with AI and they suck so bad. Also I don't trust your site, since it's been so many times that suddenly all you hear is russians talking which is not even from the show you are watching.

2 May 2025
Unprompted review
Rated 1 out of 5 stars

To watch an 20minute episode of a show

To watch an 20minute episode of a show, I get 2 blocks of 5 ads, each 30 seconds long… so i watched 5 minutes of ads in total.

This is ridiculous and i will cancel instantly.. sticking to netflix for now

14 April 2025
Unprompted review
Rated 1 out of 5 stars

One star is even way too much

One star is even way too much! Paying to watch ads??? No more! Cancel all hbo plans and I encourage others to do so. Only stupid ones pay to watch ads! Cancel world wide hbo!

2 January 2025
Unprompted review
Rated 1 out of 5 stars

HBO are ridiculous scammers and…

HBO are ridiculous scammers and rip-offs, brainwashing users (who paid for access) with ads. I have never seen such a pathetic business before. One Hbo will go bankrupt because of this rudeness and those who allowed it to happen will make themselves suffer. I will never trust Hbo.

9 February 2025
Unprompted review
Rated 3 out of 5 stars

Good titles but outdated resolutions

My subscription remains 1080p. If it weren't for Tokyo Vice and other goodies like True Detective, I would have ended the sub.

Once they migrate my sub to Max, I hope there's a resolution bump at least.

31 October 2024
Unprompted review
Rated 1 out of 5 stars

I went to cancel HBO Max today and…

I went to cancel HBO Max today and found out I was getting charged twice every single month when I called them to ask for a refund they told me they can’t because it’s prepaid and nonrefundable despite the fact that they screwed up and we’re charging me twice every month

11 August 2024
Unprompted review
Rated 2 out of 5 stars

They need to get better at the manual…

They need to get better at the manual settings for customer use.The volume setting is impossible to move, so I can hardly hear anything.
Antother customer said,"what is wrong with copying Netflix," and I totally agree with that. After all, it's the content that matter.

11 August 2024
Unprompted review

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