The experience was made great by Holly. She put us at ease and answered all our questions. She was so positive and professional and gave us an anazing service i would definitely book with Holly again.... See more
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From the manager through to the travel consultant and money bureau you could not expect anything better I would recomend Hays Yravel Wrexham to anyone 5 Star + Karen and Gwyn
Company replied
Great member of staff. Ran through everything and checked we had everything we needed. Advised us to check travel updates closer to departure offered travel insurance. All documents sent to us by emai... See more
Company replied
Dion, the lady we booked with was extremely helpful and explained everything we needed to know about our booking. She was very knowledgeable and knew her away around the computer to find any additiona... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
15 Lord Street, LL11 1LH, Wrexham, United Kingdom
- 01978 266611
4.9
Excellent
769 reviews
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Great booking experience
Dion made the process of identifying a resort extremely quick and easy. She clearly listened to our preferences and quickly found a select choice of fab options for us to consider before going ahead and booking. Great holiday booking experience. Thanks again, Dion and also Liz for her knowledge about cruising and safaris too.
1 February 2026
Reply from Hays Travel - Wrexham
We're happy to hear that you found the resort process quick and easy! It's great that our team listened to your preferences and provided suitable options. Thank you for your positive feedback on your holiday booking experience.
Hopefully we can get you on a taster cruise soon. Thanks Liz & Dion :-)
Thank you to Liz
Thank you to Liz, your experience and knowledge really helped us choose the right cruise for us.
Thank you x
1 February 2026
Reply from Hays Travel - Wrexham
Hi, Thank you so much for taking time to leave the review, really exited for you all enjoy and Happy Birthday to them both :-) Thanks Liz
Excellent friendly service from our…
Excellent friendly service from our travel agent.
26 January 2026
Reply from Hays Travel - Wrexham
Good Afternoon,
Thank you for booking with me and your kind review! I hope your looking forward to your holiday :)
Kind regards
Caitlin
Reply from Hays Travel - Wrexham
Hello,
We're happy to hear that our team was helpful. Thank you for sharing your positive experience with us; we appreciate it.
Courtney
amy was realy knowlegeable about the…
amy was realy knowlegeable about the holidays she was booking and was friendly and polite throuout
1 February 2026
Reply from Hays Travel - Wrexham
Garry,
We appreciate your kind words! We're so pleased that the booking process was smooth and that you found our team member Amy helpful and friendly.
Hays Travel
I PHONED AS could not get into town…
I PHONED AS could not get into town told her what I was after. Trip to Disney Land Paris for 3 adults and 2 children. She email me all the info I phoned back and booked
21 January 2026
Reply from Hays Travel - Wrexham
Hi both,
We're happy to hear that we could assist with your Disneyland Paris trip for your family! It's great that the information provided was helpful and booking was easy. Thank you for your feedback.
Courtney :)
Hi Amy was brill explained everything…
Hi Amy was brill explained everything in detail very efficient certainly use them again thanks Brian lorraine
29 January 2026
Reply from Hays Travel - Wrexham
Thank you for leaving a lovely review! I'm glad to of helped and I look forward to seeing you again soon :)
The lady who helped me was very…
The lady who helped me was very patience and gave me advice, on certain things and was able to sort out a holiday that was suitable for me and my daughter.
21 January 2026
Reply from Hays Travel - Wrexham
Thank you for your kind review and for booking with us :) - Ffion
Reply from Hays Travel - Wrexham
Thank you for taking time to leave your feed back. Have a lovely Holiday. Thanks Holly :-)
Booking our holiday
Booking our holiday was so easy. The agent was friendly, helpful, and really listened to what we wanted.
18 January 2026
Reply from Hays Travel - Wrexham
Good Afternoon,
Thank you for your kind review and for booking with us :) we hope you have a lovely holiday!
Hays Travel Wrexham
Excellent service at Hayes travel…
Excellent service at Hayes travel Wrexham , Liz was exceptional
23 January 2026
Reply from Hays Travel - Wrexham
Hi Sandra,
We're happy to hear that you had such a positive experience. Thank you for acknowledging the excellent service you received from Liz; we appreciate your feedback.
Hays Travel
Couldn’t be more helpful
23 January 2026
Reply from Hays Travel - Wrexham
Hi Heidi,
We are so happy we could provide such helpful assistance! We appreciate your kind words and feedback.
Hays Travel
helpful and knowledgeable
21 January 2026
Reply from Hays Travel - Wrexham
Thank you for taking the time to leave a review. Have a lovely Holiday :-)
Holly couldn't do enough to help us…
Holly couldn't do enough to help us with our holiday
15 January 2026
Reply from Hays Travel - Wrexham
So happy to hear that our team member was so helpful. Thank you for your positive feedback; we appreciate it
Holly was very helpful and very…
Holly was very helpful and very pleasant to deal with.
13 January 2026
Reply from Hays Travel - Wrexham
We appreciate your kind words. Thank you for your feedback, Holly
The representative was knowledgeable,
The representative was knowledgeable,
very pleasant and answered all our questions
13 January 2026
Reply from Hays Travel - Wrexham
We appreciate you sharing your experience! We're so glad to hear that the representative was pleasant, knowledgeable, and helpful.
Hays Travel Wrexham
The staff were all friendly 'helpful…
The staff were all friendly 'helpful and informative
17 January 2026
Reply from Hays Travel - Wrexham
David,
We appreciate you taking the time to leave us a review! We are so happy to hear that our staff were helpful and informative
Always book with Hayes Travel Always…
Always book with Hayes Travel Always good service prompt and reliable couteous and a great deal with bookings and a good deal
12 January 2026
Reply from Hays Travel - Wrexham
Hello,
Thank you for your kind review! hope your looking forward to your holiday :)
Excellent service and advice.
18 January 2026
Reply from Hays Travel - Wrexham
Hi there,
We appreciate you sharing your experience, and we're so glad to hear that Courtney's service and advice were excellent for you.
Hays Travel
Reply from Hays Travel - Wrexham
Hello,
We appreciate your kind feedback! We are so happy our team could provide such helpful support and a positive experience for you.
Hays Travel
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