Craig who severed us in the Stirling store put no pressure on us to book right away. He gave us plenty of options and prices in the process of looking to book our trip to Disneyland Paris. We then fol... See more
Company replied
Location
Switch locationUnit 17 Marches Mall, The Thistles Shopping Centre, FK8 2EA Stirling, Scotland, GB
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See what reviewers are saying
The level of attention, knowledge and experience displayed by Amanda was excellent and nothing seemed to be too much trouble. We were very impressed and we got what we wanted!! Great service.
Company replied
I had a real challenge for Matthew but he took the time to look through many possible options and although he was unable to get me the exact dates (due to direct flights stopping in October!) we ended... See more
Company replied
Always a good experience in the Stirling branch of Hays Travel. The staff are very knowledgeable & friendly. Nothing seems to be a problem for them. They go above & beyond to get the holiday/flights t... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 17 Marches Mall, The Thistles Shopping Centre, FK8 2EA, Stirling, Scotland, United Kingdom
- 01786497286
4.9
Excellent
651 reviews
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Kirsty was very helpful
Kirsty was very helpful, knowledgeable and friendly. It was a pleasure to deal with her.
28 January 2026
Reply from Hays Travel - Stirling
Thanks for your feedback, it is really appreciated. Amanda Branch Manager
Matthew was amazing
Matthew was amazing! Got me exactly what I required for £2000 less than I’d been quoted elsewhere.
Exceptional service!
21 January 2026
Reply from Hays Travel - Stirling
Thank you for coming back to us again and what a fabulous trip this one is. Amanda Branch Manager
Friendly/Helpful
This is our second booking with Hays Travel due to the ease and knowledge of our travel advisor,she was Friendly,Helpful nothing was to much bother and we booked our holiday within 20 mins.
We shall be back later in the year to do it all again.
19 January 2026
Reply from Hays Travel - Stirling
Thanks for your feedback, it is really appreciated. Amanda Branch Manager
Craig…1st class service
We dealt with the assistant manager Craig (Stirling branch) who was first class. We had a couple of options on where we wanted to go but were open to suggestions. Craig took a note of the key things we were looking for and spent a lot of time with us finding what we needed. We ended up with a great holiday, great destination and a good price.
Great service, very knowledgeable and keen to find us the perfect holiday.
Will be back in next year.
17 January 2026
Reply from Hays Travel - Stirling
Thank you so much for the feedback, it is greatly appreciated, Amanda Branch manager
The young lady could not have been more…
The young lady could not have been more helpful found everything we wanted delighted with the whole process thanks
19 January 2026
Reply from Hays Travel - Stirling
Thank you for the feedback, I will ensure that Kirsty sees this. Regards, Amanda Branch Manager.
Great customer service from Stephenie
10 January 2026
Reply from Hays Travel - Stirling
Thank you for your feedback John. It is very much appreciated - Craig, Assistant Manager
Very helpful took time to get good deal…
Very helpful took time to get good deal because price went up,wife has disability helped with getting a good seat on plane and transfer
18 January 2026
Reply from Hays Travel - Stirling
Thank you for your time, patience & feedback Derek. It is very much appreciated - Craig, Assistant Manager
Would never go to any other travel agent
Staff are excellent,friendly and very knowledgeable
16 January 2026
Reply from Hays Travel - Stirling
Hi John, Thanks for your feedback it's appreciated. Amanda Branch Manager.
Excellent as soon as we walked in
Excellent as soon as we walked in. Always put us first listened to our every word. Stephanie is credit to your company. Will definitely book our holidays with Hays from now on superb.
8 January 2026
Reply from Hays Travel - Stirling
That is lovely feedback, thank you so much. I will make sure Stephanie sees this. Amanda Branch Manager
Once again
Once again , Craig made booking my holiday a pleasure . I know I’ll have nothing to worry about because it’s all been done for me. Thanks once again ?
8 January 2026
Reply from Hays Travel - Stirling
It's our pleasure Ann. Thank you for coming to us everytime. Amanda Branch Manager
Good service knowledgeable staff easy…
Good service knowledgeable staff easy booking experience insurance and car parking also booked look forward go back
13 January 2026
Reply from Hays Travel - Stirling
Hi Francis, thank you for the great feedback. Amanda Branch Manager
Reply from Hays Travel - Stirling
Thanks for your feedback Isobel, it's greatly appreciated. Regards - Craig, Assistant Manager
Amanda was extremely knowledgeable…
Amanda was extremely knowledgeable taking time to discuss our requirements and explain our options. She researched the various elements and giving us the different prices with carriers and hotels. When contacting the cruise company she ascertained the availability assisting us to make an informed choice
10 January 2026
Reply from Hays Travel - Stirling
Thanks for your feedback Anne, it's greatly appreciated. Regards - Craig, Assistant Manager
Craig was absolutely brilliant he…
Craig was absolutely brilliant he couldn't do enough to help us. I'm very pleased with the service I get when I book a holiday with hays.
10 January 2026
Reply from Hays Travel - Stirling
Hi Marlene, thank you for coming back to us again and for the great feedback. Amanda Branch Manager
Excellent
Excellent service, very professional and friendly. Kirsty made everything easy and stress free and found exactly what we wanted. Highly recommended!
10 January 2026
Unprompted review
Reply from Hays Travel - Stirling
Thank you so much for the feedback, it is lovely to read. Amanda Branch Manager
Wouldn’t go anywhere else
Everyone is always very friendly and helpful whether in the store or on the phone. Amanda always ensures I get the best price for my holiday and goes the extra mile to help me.
Can’t thank everyone enough for all their help over the years.
4 January 2026
Reply from Hays Travel - Stirling
Hi Karen, Thank you for being a loyal customer and coming back to us everytime. It really is appreciated. Amanda Branch Manager.
Very helpful
Very helpful - Stephanie found us all the information we needed & we went ahead with our booking - happy customers.
6 January 2026
Reply from Hays Travel - Stirling
Thanks so much for the feedback, I'll make sure Stephanie sees this. Amanda Branch Manager.
Friendly helpful staff
31 December 2025
Reply from Hays Travel - Stirling
Thank you so much for your feedback, it is appreciated. Amanda Branch Manager.
Kirsty and Amanda are SUPERSTARS
Kirsty and Amanda were fantastic in helping us choose the best option and booking for our honeymoon. Will defo be booking another one soon!
24 December 2025
Reply from Hays Travel - Stirling
It was a pleasure to be involved in such a special holiday. Amanda, Branch Manager
Reply from Hays Travel - Stirling
Thank you so much for your feedback, it is appreciated. Amanda Branch Manager.
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