We never book with anyone else other than Hays at Spennymoor. The staff are amazing,funny,and very helpful with everything. We have enjoyed many hollidays booked by this company. They always look for... See more
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Listened to what I wanted out of a holiday& tailored the package accordingly. Proposing several options within the constraints we’d discussed & agreed. Decision was mine of course but they were willin... See more
Company replied
Excellent experience at Hays Spennymoor. Leah and Aiden were very patient on our visits. Leah was very friendly and helpful when looking at Wimbledon and London trip. I returned the following day when... See more
Company replied
My new cruise booking was quick , easy & exactly what I wanted. The service is always friendly & informative. Thank you very much Clare.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
55 Cheapside, DL16 6QF, Spennymoor, United Kingdom
- 01388 819297
4.9
Excellent
1K reviews
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Booked next year holiday and sorted…
Booked next year holiday and sorted everything so quickly, Many thanks again, and thanks to Cheryl for everything.
11 August 2026
Reply from Hays Travel - Spennymoor
Thanks for your booking, also thank you so much for your kind comments. Have a wonderful time. Thanks Cheryl
Clare was brilliant in finding us a…
Clare was brilliant in finding us a tour based on our historical interests
21 August 2026
Reply from Hays Travel - Spennymoor
Thank you so much for your lovely comments, it is always a pleasure to find a tour that you will enjoy. I'll be in touch for the next one. hahaha. Thanks Clare
Excellent Service
My new cruise booking was quick , easy & exactly what I wanted. The service is always friendly & informative. Thank you very much Clare.
21 August 2026
Reply from Hays Travel - Spennymoor
Thank you so much for your lovely comments. It is always a pleasure to speak to you and book your cruises. Thank you again Clare
Once again I thank Jen for …
Once again I thank Jen for finding me the right cruise at the right price.
20 August 2026
Reply from Hays Travel - Spennymoor
Thank you so much for your feedback, It is always a pleasure booking your holiday and I hope you have an amazing time :)
Thanks Jen
Holliday…
We never book with anyone else other than Hays at Spennymoor. The staff are amazing,funny,and very helpful with everything. We have enjoyed many hollidays booked by this company. They always look for the very best deals they can do. Thankyou so much AGAIN for helping us with our booking . Looking forward to popping in again to chat about the holliday always have a really good laugh also Brilliant staff the best. HIGHLY Recommend Hays Spennymoor
13 August 2026
Reply from Hays Travel - Spennymoor
Thank you so much for your lovely review, We all hope you have a fab time :)
Thanks Clare
Fast and efficient as always
Fast and efficient as always. Great friendly staff. Knowlegable and always advise about destinations
18 August 2026
Reply from Hays Travel - Spennymoor
Thank you so much for your lovely review, We all hope you have a fab time :)
Thanks Clare
Great always A team
16 August 2026
Reply from Hays Travel - Spennymoor
Good Afternoon, Thank you for taking the time to leave your feedback. We all hope you have an amazing trip :)
Thanks Rebecca
Great service as allways.
10 August 2026
Reply from Hays Travel - Spennymoor
Thankyou for the lovely feedback, we will see you soon :) Rebecca
Reply from Hays Travel - Spennymoor
Thank you for the lovely feedback, we hope you have a great time :) Rebecca
Amazing service once again
Amazing service once again. Wouldn’t go anywhere else to book. The best staff and customer service every time I book my holiday that’s why I keep
On booking.
15 August 2026
Reply from Hays Travel - Spennymoor
Thankyou for the lovely review, we hope you have the most amazing holiday :) Rebecca
Hays Spennymoor , top class!
Our go to travel agents, the staff at hays travel Spennymoor really go the extra mile to get the best deal for us! They are so knowledgeable and friendly every time we contact them! Would recommend the team here to anyone who likes to travel!
6 August 2026
Reply from Hays Travel - Spennymoor
Hi Clare , Thank you so much for your lovely comments. It's always a pleasure to book your holidays and great to see you. Hope to see you again soon for your next one. Kind Regards Clare
Exceptional Service
Once again an exceptional service from Hays. Friendly, efficient and knowledgeable.
9 August 2026
Reply from Hays Travel - Spennymoor
Thank you so much for your lovely review. We all hope you have a fab time :) Thanks Rebecca
I was very happy with my booking…
I was very happy with my booking yesterday. Claire sorted me out with a fabulous holiday. She also sorted my Hayes and TUI app for me as I am not good with IT. She went over and beyond to help me .
12 August 2026
Reply from Hays Travel - Spennymoor
Thank you for the lovely feedback, have the best time :) Clare
Pleasant and quickly
5 August 2026
Reply from Hays Travel - Spennymoor
Thank you for leaving lovely comments, it was a pleasure booking your holiday for you and I hope you have a fantastic time! Thanks Rebecca
As usual first class service would not…
As usual first class service would not go anywhere else, caring and knowledgible,thank you Clare.
12 August 2026
Reply from Hays Travel - Spennymoor
Thank you for leaving such wonderful comments Peter, it was a pleasure booking your holiday for you and I hope you have the most wonderful time! Thanks Clare
Excellent service
Jen was extremely helpful and very knowledgeable about our holiday we booked
11 August 2026
Reply from Hays Travel - Spennymoor
Thank you for leaving such wonderful comments, it was a pleasure booking this holiday for you and I hope you have a fantastic time! Thanks Jen
Listened to what I wanted out of a…
Listened to what I wanted out of a holiday& tailored the package accordingly. Proposing several options within the constraints we’d discussed & agreed. Decision was mine of course but they were willing to discuss the proposed options & highlife the pros & cons of each, in a friendly , timely manner.
10 August 2026
Reply from Hays Travel - Spennymoor
Hi Michael, Thank you so much for your lovely comments , it is always a pleasure to book your holidays. Hope you have a wonderful time and look forward to seeing you again soon for your next holiday. Thanks Clare
Friendly and accommodating
Friendly and accommodating, found what we were looking for giving good advice on resort .
10 August 2026
Reply from Hays Travel - Spennymoor
Thank you so much for your lovely review, I hope you have an amazing time :)
Thanks Jen
Reply from Hays Travel - Spennymoor
Thank you so much for your lovely review, we all hope you have a great time :)
Thanks Rebecca
Last minute booking
The travel agent Clare went above and beyond to find us our perfect holiday. Nothing was too much. She was professional, freindly and made you feel comfortable despite our Ltd budget. Thank you Clare 😊
6 August 2026
Reply from Hays Travel - Spennymoor
Thank you so much for your lovely comment. It was my pleasure to book your holiday Sure you will have an amazing time. Thanks Clare
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