Charlotte was extremely helpful, informative and patient. We never felt rushed or pressured in any way. We booked our holiday and are confident that we will use Hays Travel in the near future. Than... See more
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This is our 2nd time booking through Ripon, from entering the shop to booking and leaving, everyone was lovely, friendly and helpful. Lauren who booked the holiday listened and came up with a choice o... See more
Company replied
EVERYTHING!!!! From walking in to leaving-a fully happy, satisfied customer. All the staff make you very welcome, with,as always-a big smile. A thoroughly professional, slick team, in every aspect... See more
Company replied
We went in to book a holiday to Gran Canaria, which we have been to several times. We saw Charlotte who sorted out our holiday very quickly as we knew exactly what we wanted. Once booked Charlotte w... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4A Westgate, HG4 2AT, Ripon, United Kingdom
- 01765 605266
4.9
Excellent
786 reviews
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Reply from Hays Travel - Ripon
Thank you - Caroline
Hays Travel Ripon are the best!
We wouldn’t go anywhere else for our travel arrangements.. the staff at the Ripon branch are all without exception thoroughly efficient, very knowledgeable and friendly. We dealt with Lauren who is a trainee but you wouldn’t have known that because she was really professional, we had to go into branch another day where Nicola attended to our questions, then back again where we booked our holiday through Lauren, nothing was too much trouble for any of the staff, they are brilliant 🤩
19 April 2026
Reply from Hays Travel - Ripon
Thank you - all at Hays Travel Ripon
Excellent experience.
Nicola has been very accommadating and patient with us during our visits. She was very understanding of our needs ,requirements.
14 April 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
Reply from Hays Travel - Ripon
Thank you - Caroline
Nicola is amazing
Nicola is the most amazing, patient person and understood my needs perfectly.
14 April 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
Brilliant Staff
From Arriving to Leaving Nicola was just fantastic she looked after us well thanks to you all at Hays Travel Ripon.
14 April 2026
Reply from Hays Travel - Ripon
Thank yo for your kinds words and positive feedback Many Thanks Nicola
Very thorough in helping us find the…
Very thorough in helping us find the right holiday. Very friendly and knowledgeable.
11 April 2026
Reply from Hays Travel - Ripon
Thank you for your kinds word and positive feedback Many Thanks Nicola
Reply from Hays Travel - Ripon
Hi Thank you for our kind words and is always my pleasure to be able to help. Many thanks Nicola
We were impressed
We were impressed by how much we were able to change our minds in store with such useful alternatives from your travel adviser. Nothing was too much trouble, different airlines, flight times holiday companies etc.
10 April 2026
Reply from Hays Travel - Ripon
Thank you for your kind words and positive feedback Many Thanks Lauren
Reply from Hays Travel - Ripon
Thank you for your kind words and it was may pleasure to be able to Help. Many thanks Nicola
Reply from Hays Travel - Ripon
Thank you for your kind words and positive feedback Many Thanks Charlotte
Amazing service with a friendly smile
Nicola was great listened to all our requirements and booked us our perfect holiday
5 April 2026
Reply from Hays Travel - Ripon
Thank you for your positive feedback and kind words Many Thanks Nicola
Alison is lovely
Alison is lovely, always lovely to deal with. Got everything done efficiently.
3 April 2026
Reply from Hays Travel - Ripon
Thank you - Nicola
Great service from Cloe
Great service from Cloe, I told her what we wanted and she got it for us. A family of 7. various rooms and at a very competitive price. Thank-you
27 March 2026
Reply from Hays Travel - Ripon
Thankyou! - Chloe
Reply from Hays Travel - Ripon
Thank you - Chloe
Very pleasant helpful member of staff
Very pleasant helpful member of staff.
Booked our cruise - provided all information.
15 March 2026
Reply from Hays Travel - Ripon
Thank you - Ruby & Nicola
Reply from Hays Travel - Ripon
Thank you for your kind words and always my pleasure to be able to help. Many thanks Nicola
Nicola knows exactly what I am looking…
Nicola knows exactly what I am looking for when I go on holiday. I trust her judgment and she goes above and beyond to make sure I will be happy with my choice, even to the extent that she does a “google”walk around the area to make sure that I will be able to manage to walk around the area with my limited mobility.
6 March 2026
Reply from Hays Travel - Ripon
Thankyou! - Nicola 🙂
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