Store manger was so helpful, he went above and beyond to help us book our holiday. I must also add all staff were so friendly and very experienced. I will definitely be back to book further holiday... See more
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We visited the Prescot branch after phoning and speaking to Anthony to check if they were open as it was a bank holiday. Anthony invited us to come in to book our holiday. We knew exactly what we wa... See more
Dawn in the prescot branch was very helpful and friendly , she looked for some amazing deals for us and made the booking process nice and simple explaining all we needed to know and helped with all qu... See more
I had an issue with my currency travel card. The first lady I spoke to was extremely helpful however she was insure of the procedure. She informed she would ask her Manager to assist me. The Manager ,... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
37 Eccleston Street, L34 5QA, Prescot, United Kingdom
- 01514386603
4.9
Excellent
784 reviews
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Holiday made perfect Everything was perfect from booking…
Everything was perfect from booking picking the extras where to go and stay staff very helpful sorted coach all paperwork labels everything was taken care of thank you very much all staff at hays travel 10 out of 10
17 June 2026
Excellent staff went through everything…
Excellent staff went through everything with us. Hassle free and would definitely recommend
21 June 2026
Shauny
Shauny was absolutely brilliant we received a call saying the hotel we booked wasn't available she sorted another hotel straight away.
20 June 2026
Staff friendly
Staff friendly and the assistant who helped us with our holiday was really helpful and pleasant
25 June 2026
prescot branch
we can instruct your agents what we would like and need and then we get a call back with all the details,it saves us a lot of time,we also like the structured payments that is offered,all the staff at prescot go above and beyond when we go in to book a holiday,thanks
25 June 2026
Very good service throughout and Dawn was pleasant but professional
Very good service throughout
20 June 2026
Got us a good deal listened to what we…
Got us a good deal listened to what we wanted, we have gone to you a few times and had no isues very good indeed .Friendly staff.
23 June 2026
Jenna in the Prescot branch was so…
Jenna in the Prescot branch was so helpful in helping me choose my holiday I couldn’t have asked for better service
11 June 2026
Great personal service from Dawn
Great personal service from Dawn, very helpful, great communication and holiday booked quickly with no fuss. Dawn was also great at making sure I had all the extras I needed to make the holiday work for me
16 June 2026
Holiday booked
Yes another holiday booked all the staff are very knowledgeable and friendly always get great service at a reasonable price for our holiday thank you
13 June 2026
Very helpful
I went in with a whole lot of restrictions. The agen was not phased, she asked a few questions and she found a few options for me. Then she thought of a couple of other restictions i haddnt thought of. Using her local knowledge she found a great holiday for me.
11 June 2026
All the staff are lovely and helpful…
All the staff are lovely and helpful always book there when need a holiday
10 June 2026
The service given by the staff is…top class
The service given by the staff is really good they are always welcoming and helpful. I would recommend anyone to visit any of their branches for a first class service. The staff are brilliant
3 June 2026
The trip I had picked was fully booked…
The trip I had picked was fully booked but the young lady, Grace, was very helpful in helping me find another one on the dates I had picked.
31 May 2026
We had Dawn at the Prescot shop deal…
We had Dawn at the Prescot shop deal with booking our cruise. Her knowledge and helpful advice was amazing.
6 June 2026
Good service staff very good
6 June 2026
The lovely assistant was so helpful and…
The lovely assistant was so helpful and patient. Making it an excellent customer experience.
5 June 2026
The staff at the Prescot office were…
The staff at the Prescot office were lovely helpful experienced and positive helping us book our holiday
28 May 2026
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