I have been booking my holidays with Emma for several years now, and she always manages to find us the perfect holiday. Emma is enthusiastic, knowledgeable and genuinely takes the time to und... See more
Company replied
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I have been booking my holidays with Emma for several years now, and she always manages to find us the perfect holiday. Emma is enthusiastic, knowledgeable and genuinely takes the time to und... See more
Company replied
Sadie was excellent organising our River cruise, she always goes above and beyond on her customer service. She is an asset to the team at Blue Boar Sprowston Norwich branch
Company replied
Oh my goodness Aimee was amazing. Patient, kind, knowledgeable and so, so helpful. Went in to look at holidays , came out having booked one and two more in the pipeline. Can’t praise her enough. What... See more
Company replied
I found that I was listened to, felt I was important and left the shop feeling I had received a good deal. The person who dealt with my booking was polite sociable and efficient.
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 2, Tesco Extra, Blue Boar Lane, NR7 8AB, Norwich, United Kingdom
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Always excellent service, really friendly team. They go above and beyond to get you exactly what you want.

Reply from Hays Travel - Norwich Tesco
Barney was really friendly,he listened to what we actually wanted and we were very happy to book with him

Reply from Hays Travel - Norwich Tesco
I was very undecided on what hotel to choose. Beth was very patient, researching the hotels and helping me decided which hotel would suit me best. Booking was easy and stress free as always. We always get good service from Beth.

Reply from Hays Travel - Norwich Tesco
Really friendly and personal attention.
Lots of helpful comments and no sense of pressure or being hurried.

Reply from Hays Travel - Norwich Tesco
The guy who looked after us was very good at his job,very polite and very professional,we told him what we were looking for and he helped us choose a good holiday,many thanks.

Reply from Hays Travel - Norwich Tesco
Excellent service and response time from Beth. She knew exactly what we required and gave us several options and choices

Reply from Hays Travel - Norwich Tesco
We were offered everything available for our holiday,at the time we were looking for.Even at the price we were looking at spending.Even sorting out airport parking this is now our 3rd holiday booked through Hayes and have always been happy with the experience of booking the holidays.

Reply from Hays Travel - Norwich Tesco
Another enjoyable experience booking a family holiday. You’re never made to feel rushed and everything is meticulously checked to make sure the holiday is right for you.
Always a pleasure from start to finish and can’t wait to see you again to book the next adventure!

Reply from Hays Travel - Norwich Tesco
Sadie was very helpful and patient as we selected our holiday. Had lots of insights into what we wanted and guided us towards the best deal

Reply from Hays Travel - Norwich Tesco

Reply from Hays Travel - Norwich Tesco
Very professional and explained everything carefully and precise so we as a family could understand. His guidance and advice was clear and honest.
HIGHLY RECOMMEND TO ANYONE.
thank you .

Reply from Hays Travel - Norwich Tesco
I went in the store knowing were I wanted to go but I had a special requirement regarding an older traveller,(75)
Barney made all the enquires to help us out and made the booking a breeze 😁
5 * service

Reply from Hays Travel - Norwich Tesco
Staff were great stayed later than shop class sea to help with our holiday booked

Reply from Hays Travel - Norwich Tesco
Straight forward information and found best deal for what we wanted Mia helped us she was a trainee but was very efficient and knew what she was doing

Reply from Hays Travel - Norwich Tesco
Hays are fantastic and I have to shout out Beth Kelly. I live over 100 miles from the branch but have followed Beth Kelly and always use her for my bookings. Not only do I find her efficient but I trust her opinion. She recommends holidays and places that I haven’t considered before!!!!
I have never had a bad holiday and have been using Hays and Beth since Hays took over Thomas Cook!! That’s a long time!
All the staff at Norwich are wonderful!! You don’t have to live near Norwich to use them!
And personally…… my family will continue to follow Beth!! Where ever she moves to!

Reply from Hays Travel - Norwich Tesco
Very pleasant staff, the gentleman took his time with us and was extremely helpful in finding us just what we required our holiday. The whole experience was very good and informative.

Reply from Hays Travel - Norwich Tesco
Excellent service and knowledge. friendly and helpful. They found us the best deal

Reply from Hays Travel - Norwich Tesco
Had a great experience with booking my holiday, got the best value for money and the staff very helpful and couldn’t do enough for me, great customer care. Thank you

Reply from Hays Travel - Norwich Tesco
Beth was brilliant, found us the holiday we wanted and was very patient in the process! Will be booking with her again

Reply from Hays Travel - Norwich Tesco
Beth Kelly absolutely brilliant so helpful in finding our ideal holiday in Florida and all our previous bookings nothing was too much trouble

Reply from Hays Travel - Norwich Tesco
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