The travel agent Talia was amazing. Very helpful and nothing was a bother even down to checking reviews on TripAdvisor. She even managed to kepp £2 under our requested budget.We will definitely be boo... See more
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The travel agent Talia was amazing. Very helpful and nothing was a bother even down to checking reviews on TripAdvisor. She even managed to kepp £2 under our requested budget.We will definitely be boo... See more
Company replied
I made my booking through Hays travel because I knew from previous bookings with them that all would be well. From my initial telephone call requesting information right through to my booking, I had... See more
Company replied
Excellent service from all the staff in morcambe branch. Very helpful in ever way possible. I asked lots of questions regarding holidays. And every time the staff all came back with positive answers.... See more
Company replied
Becca Baldwin was so helpful. We told her what we wanted, when we wanted to go and our budget and she came back promptly with several options. As inexperienced cruisers, she answered all our questi... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
27 Euston Road, LA4 5DF, Morecambe, United Kingdom
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Rebecca was very helpful and polite. The whole process was simple and easy.

Reply from Hays Travel - Morecambe
Very helpful with looking for my holiday and booking it

Reply from Hays Travel - Morecambe
Can’t rate highly enough. Rebecca is brilliant. We just give her our criteria and she does the rest to find us the perfect family holiday every time. Cannot recommend highly enough.

Reply from Hays Travel - Morecambe
Great service from initial consult through to booking our first abroad holiday in 5 years. Regular checkins & all requirements met. I would definitely recommend Hays Travel in Morecambe.

Reply from Hays Travel - Morecambe
As per usual Lily was very helpful and friendly, as are all the staff. Always book our holidays at Hays in Morecambe. Booking process was very easy, never feel rushed or under pressure.

Reply from Hays Travel - Morecambe
Chloe was helpful and booking holiday with Hays Travel is so reassuring.

Reply from Hays Travel - Morecambe
Excellent service yet again from Clare.
Listened to what we wanted from our holiday. Looked at what we had already found and then found us a great deal.

Reply from Hays Travel - Morecambe

Reply from Hays Travel - Morecambe
The lady who helped us was clear and helpful she new what she was doing we felt at ease with her.

Reply from Hays Travel - Morecambe
We have just booked for Spain with Hays after booking last year for the USA. Customer service has always been excellent. Really patient, helpful and insightful. Thank you!

Reply from Hays Travel - Morecambe

Reply from Hays Travel - Morecambe
The agent was very patient as it took a lot of to and fro to get booked exactly what I wanted but we finally got there so was very helpful indeed.

Reply from Hays Travel - Morecambe
Very thorough looking at different options with patience.

Reply from Hays Travel - Morecambe
Chloe was amazing sorted out our big family holiday for next year was so helpful

Reply from Hays Travel - Morecambe
The lady was very thorough in checking everything and very pleasant to deal with

Reply from Hays Travel - Morecambe
Excellent service and help
deciding where to go on holiday. They really take time and care with each client. I would highly recommend Hays travel

Reply from Hays Travel - Morecambe
Claire was knowledgeable about the destination and the options available to us. Great service as always.

Reply from Hays Travel - Morecambe
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