Usually book holidays online these days but was passing travel agents and went in on spur of moment . Sheridan (Travel agent) was very helpful. not pushy, we talked thru what I might be looking for wi... See more
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All the ladies are proffesional and polite and it is a lovely experience, from searching to finding my holiday. Lauren has booked few of my getaways and you can tell she enjoys her job. Well done Hays... See more
Company replied
Been booking with Hays now for around 4 years ,Great friendly staff,brilliant service always price match other travel agents. Can't ask for a better travel agent. thank you Hays at Merrion centre leed... See more
Company replied
I have not been on my trip yet, but booking it from my desk at work while i multi-tasked was a great experience :) All done over messenger, my advisor was great and very helpful.
Company replied
Company details
- Travel Agency
- also in
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 30, Merrion Centre, LS2 8NG, Leeds, United Kingdom
- 0113 8275301
4.9
Excellent
381 reviews
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Fantastic service
Great service, very friendly and helpful staff. Very easy to book. Highly recommended 👌
21 December 2024
Reply from Hays Travel - Leeds Merrion Centre
Thank you very much for your kind feedback - Chloe :)
Great service
Literally queried a Caribbean cruise price and Hays responded immediately with full details no pressure to book at all. Great professional service, nothing too much trouble. Will defo book with Hays again!
12 December 2024
Reply from Hays Travel - Leeds Merrion Centre
thank you for your kind feedback. We hope to see you again to book your next trip! :)
Yes Havens caravan
Yes. I'm wife and I was very happy ,with the young woman who dealt with the holiday we wanted. Thank you.
3 December 2024
Reply from Hays Travel - Leeds Merrion Centre
Thank you for lovely reply! It was great to book your holiday - Holly :)
Holly the lady I was communicating with…
Holly the lady I was communicating with through your Facebook page was really helpful and very friendly and helped me book my holiday for 2026
23 November 2024
Reply from Hays Travel - Leeds Merrion Centre
Thank you so much for you kind feedback. It was lovely to be able to book your holiday! - Holly :)
Chloe was brilliant
Chloe was brilliant, really took her time to get to know our requirements to and produced lots of quotes, that all met our requirements. Very knowledgeable individual and a credit to the company.
10 November 2024
Reply from Hays Travel - Leeds Merrion Centre
Thank you so much! So happy I managed to get your perfect holiday for you. It was a pleasure booking your holiday :) Chloe
Hays, Merrion Centre
The advisor who I spoke with (Gemma) was very knowledgeable and helpful
3 November 2024
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your kind feedback, I am glad you had a good experience with us :)
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your kind feedback, it is great to hear you had a good experience with us!
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your kind feedback, it was lovely to book your holiday! - Holly
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your kind feedback
They was really helpful so me straight…
They was really helpful so me straight away explaining about the holiday went through it all would use them again really nice people
17 October 2024
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your lovely feedback, we hope to see you soon to book another one of your holidays
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your kind feedback - Gemma
Had a fantastic experience holiday…
Had a fantastic experience holiday booking our holiday with Gemma the original holiday I was going to book had gone, so she looked at all our holiday requirements and found us an alternative holiday, which to be honest think this hotel will be suited to us better also very informative about the destination very friendly and helpful would definitely recommend thank you Gemma for all your hard work .
12 October 2024
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your lovely feedback. We are glad to hear that you had such a nice experience with Gemma even when your original idea didn't go to plan :)
Holly was really helpful and really…
Holly was really helpful and really made everything easy
13 October 2024
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your kind review, it was lovely to book your holiday - Holly :)
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your kind feedback
The booking was not starightforward but…
The booking was not starightforward but Holly dealt with it efficiently and I left with everything sorted.
21 September 2024
Reply from Hays Travel - Leeds Merrion Centre
We appreciate you taking the time to share your experience. We're glad to hear that Holly was able to assist you and ensure everything was sorted.
First time I've used Hays,and the young…
First time I've used Hays,and the young lady was very helpful and friendly.
21 September 2024
Reply from Hays Travel - Leeds Merrion Centre
We appreciate your kind words and are thrilled to hear you had a positive experience with our team. We strive to provide exceptional service and are glad you found our representative helpful and friendly.
My wife and I had enjoyed a wonderful…
My wife and I had enjoyed a wonderful holiday in Menorca. On returning to Mahon Airport there was a fatal accident on the Me1 and the delays meant we missed our flight back to LBA. Gemma and her staff were fantastic. The found us overnight accommodation and a flight the following day. They were very patient with many e-mails and phone calls. Thanks Peter & Jen Jefferson
13 September 2024
Unprompted review
Reply from Hays Travel - Leeds Merrion Centre
We are so glad to hear that you enjoyed your holiday in Menorca. We understand that the delays caused by the accident at Mahon Airport were very stressful. We are pleased to hear that our staff were able to assist you in finding overnight accommodation and a flight the following day. We appreciate your kind words about Gemma and her team.
Very friendly and helpful staff
Very friendly and helpful staff. Very informative and eager to advise.
6 September 2024
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your kind words! We're delighted to hear you found our staff friendly, helpful, and informative. We strive to provide our customers with the best possible service and it's wonderful to know we're meeting your expectations.
Arranging my holiday requirements.
Everything was fine, Angela, the lady that served me was helpful, friendly, polite and courteous and arranged exactly what I was looking for at the best price. She answered all of my questions and explained everything that I needed to know and what else that I needed to do. Thank you.
12 August 2024
Reply from Hays Travel - Leeds Merrion Centre
Thank you for such lovely feedback, it was great to chat with you and find you your perfect holiday - Angela
Good knowledge.
23 July 2024
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your kind review.
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