Our second time booking next years holiday with hays.holly & Shannon are 2 lovely lady’s Shannon booked our 2nd trip which is our 1 st cruise for our 25th silver anniversary although we are probably 3... See more
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Usually book holidays online these days but was passing travel agents and went in on spur of moment . Sheridan (Travel agent) was very helpful. not pushy, we talked thru what I might be looking for wi... See more
Company replied
All the ladies are proffesional and polite and it is a lovely experience, from searching to finding my holiday. Lauren has booked few of my getaways and you can tell she enjoys her job. Well done Hays... See more
Company replied
Explained to the assistant the type of holiday we wanted and all avenues were explored and explained fully, which allowed us to choose the month and destination. Staff very helpful and allowed us to d... See more
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Company details
- Travel Agency
- also in
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 30, Merrion Centre, LS2 8NG, Leeds, United Kingdom
- 0113 8275301
4.9
Excellent
384 reviews
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Booking made easy
Thanks to Gemma and Lauren for making my booking experience simple and straightforward. Will definitely use Hays Travel afain
25 March 2026
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your kind review Andy, we're happy to hear you enjoyed booking your holidays with us! - Gemma & Lauren
Cruising made easy
Thanks to Gemma and Lauren they made booking our cruises easy with no fuss. Will definitely come back again.
23 March 2026
Unprompted review
Reply from Hays Travel - Leeds Merrion Centre
Thank you for such a lovely review, it was a pleasure to book your cruise holidays! - Gemma & Lauren
I was received well and assisted with a…
I was received well and assisted with a destination of my choice. Being my first holiday a lone, I was very anxious, but the support was very good. At the end I could not wait for the d day.
6 March 2026
Reply from Hays Travel - Leeds Merrion Centre
Thank you for such a kind review, it was a pleasure to assist you in finding an amazing holiday for you! - Shannon
Good customer service 😊…
The lady was very friendly and helped us book our holiday where we want to go will be booking there in the future
4 March 2026
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your lovely review, it was great to book your holiday! :)
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your kind review!
Excellent
Excellent, friendly, found good deal and booked quickly, also flexible payment options available and professional agents
28 February 2026
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your kind review Meera, so glad to get your holiday sorted! - Shannon :)
Reply from Hays Travel - Leeds Merrion Centre
Thanks for your review Garry, it is always a pleasure to book your holidays :)
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your review - Lauren :)
Holly was prompt in responses
Holly was prompt in responses. The easiest holiday I have ever booked
12 February 2026
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your kind review - Holly :)
Very easy good communication all…
Very easy good communication all through the process
9 February 2026
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your review! - Gemma
Very quick response to messages from…
Very quick response to messages from Holly, and very good communication.
27 January 2026
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your review! - Holly
Reply from Hays Travel - Leeds Merrion Centre
Thank you!
Reply from Hays Travel - Leeds Merrion Centre
Thanks for your review Cheryl!
Holly a credit to the team!
Holly communicated very well and has a very good telephone manner. Answered all my questions and nothing seemed to trouble her.
21 January 2026
Reply from Hays Travel - Leeds Merrion Centre
Thank you so much for your review, it was great to book your holiday! - Holly :)
Found us the right hotelol for what we…
Found us the right hotel for what we had asked for. Very pleasant staff
28 January 2026
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your kind review Denise! - Holly
I got an amazing deal and I didn’t have…
I got an amazing deal and I didn’t have no issues at all, right down to the booking process. I had a great experience with Sheridan
27 January 2026
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your kind review! It was great to book your holiday - Sheridan :)
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your review Beverley! - Holly
The service was brilliant from start to…
The service was brilliant from start to finish, i rang to book and was given the best offer and price available, very happy thank you hays travel
13 January 2026
Reply from Hays Travel - Leeds Merrion Centre
Thank you so much Natasha for your lovely review! - Holly x
Very warming experience Very…
Very warming experience Very professional can't do enough for for you
7 January 2026
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your kind review - Lauren :)
Excellent!
Excellent customer service on the best deals.
Lauren was super at securing the best price possible and made everything seamless.
Would definitely recommend!
11 January 2026
Reply from Hays Travel - Leeds Merrion Centre
Thank you for your lovely review :)
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