As always, The Hayes Eastleigh Staff! I visited to book one holiday over a second one after Hayes researching the day before, and left having booked the other one! That was because Siannaid did a bit... See more
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As always, The Hayes Eastleigh Staff! I visited to book one holiday over a second one after Hayes researching the day before, and left having booked the other one! That was because Siannaid did a bit... See more
Company replied
Sinead from Hays was superb in everything she help with. From looking into options through to the final booking her help and advise was very good
Company replied
The staff at the Eastleigh branch are always kowledgeable and efficient. It only took 90 minutes to advise and book 2 cruises and deal with a query on a 3rd (already booked) cruise holiday.... See more
Company replied
I want to give a massive shout out to Sienna for helping us get a holiday finally booked! Me and my wife have spent about a month trying to find and tick all the boxes for a relaxing holiday. We decid... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
21 High Street, SO50 5LF, Eastleigh, United Kingdom
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Both Charlotte and Linda very helpful and friendly and did not hurry us at all. We would always go back to Hays for travel.

Reply from Hays Travel - Eastleigh
Linda made it great understands our needs and got a holiday for us . Staff at Eastleigh branch are so helpful and the booking process so easy

Reply from Hays Travel - Eastleigh
We popped in to see Linda (who has been very helpful with holidays in the past) to ask her advice for a holiday abroad in June. After trawling through lots of different hotels and finding out which suited our requirements the best and there were a few between four of us, she came up with the perfect holiday in Crete. Thank you Linda 😁

Reply from Hays Travel - Eastleigh
The gentleman that helped was do helpful as we didnt know what we wanted just we wanted to go to Italy he went through everything until we found what we wanted

Reply from Hays Travel - Eastleigh
Very helpful and talked me through everything. Friendly experience

Reply from Hays Travel - Eastleigh
Linda was friendly, helpful, & knowledgeable.
We felt confident that she would find us a good deal.

Reply from Hays Travel - Eastleigh
The staff were friendly and helpful and went out of their way to find me the holiday I was looking for. The staff member who helped me was very thorough and explained all the options.

Reply from Hays Travel - Eastleigh
The young lady was very helpful with our holiday

Reply from Hays Travel - Eastleigh
Great service and Linda was very helpful and knowledgeable.
Nice to leave it to the expert rather than me stressing.
Definitely recommend booking here .
Thankyou Linda

Reply from Hays Travel - Eastleigh
Always excellent service. Nothing is too much trouble for Linda. Always use them.

Reply from Hays Travel - Eastleigh
We wanted to quickly escape the grey skies and Linda made it happen. Took time to understand our requirements and made booking quickly. Off for a well earned rest in the sun in a month's time. Whilst in branch we made a 2nd booking too.

Reply from Hays Travel - Eastleigh
The whole team came together to make the experience seemless

Reply from Hays Travel - Eastleigh
Great customer service, wasn't hurried, booked for the first time last September with Hays and went back to book a holiday for June. On both occasions we saw Linda Webber, excellent

Reply from Hays Travel - Eastleigh
Very helpfull indeed
Kept searching and eventually saved many pounds

Reply from Hays Travel - Eastleigh
Again the staff at Eastleigh have excelled themselves.
I contacted the store with a dream, and Emma turned it into a holiday that went far beyond my expectations, and it still cost far less than I anticipated.
Great service.

Reply from Hays Travel - Eastleigh
A great experience, our assistant was helpful and nothing was too much trouble to find the right holiday.

Reply from Hays Travel - Eastleigh
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