We were greeted by Victoria (Vic) who was fantastic from start to finish. She was incredibly knowledgeable and was very interested to understand what we were looking for. Everything was booked and s... See more
Company replied
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We were greeted by Victoria (Vic) who was fantastic from start to finish. She was incredibly knowledgeable and was very interested to understand what we were looking for. Everything was booked and s... See more
Company replied
Sophie was wonderful! Got us exactly what we were looking for much cheaper than expected! Customer service was brilliant and we shall definitely be booking with Hays for our next holiday!
Quick service with attention to the fine details. Ruby was brilliant, kept us up to date will all the details. Organising assistance and attention to our medical requirements. Big thank you 😊
Company replied
Helpful and friendly staff. They took their time going over options with me and helped me navigate the up and coming solo travel.
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
6 Market Place, YO25 6AP, Driffield, United Kingdom
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We were dealt with quickly and efficiently. The price was exactly as we expected.

Reply from Hays Travel - Driffield
Ruby was great.She listened to my requirements and challenges and met/exceeded them all !
I got the holiday I wanted and she also gave me a sweetener of a price reduction to seal the deal.
I couldn’t be happier!

Reply from Hays Travel - Driffield
The staff at Driffield were,as ever, pleasant and helpful. Victoria was patient and knowledgeable and assisted us in choosing a holiday in Cyprus which should cater for all our needs. About an hour after the booking we asked to make a room upgrade and Victoria did this without any problem.

Reply from Hays Travel - Driffield
We received a very warm welcome our holiday was thoroughly checked against various sites so we received the best possible result for the best price.
We have received our tickets and cannot wait to start our holiday

Reply from Hays Travel - Driffield
This is the first time we have used Hays Travel and it was a great experience. Victoria was very helpful and knowledgeable about the area we had chosen. Would definitely book again.

Reply from Hays Travel - Driffield
The staff at Driffield branch are very helpful. Cassia was very knowledgeable and helpful. A great experience.

Reply from Hays Travel - Driffield
Called into your Driffield branch to enquire about book flights to France .
I got sorted from your very helpful staff

Reply from Hays Travel - Driffield
Rachael was very attentive and listened very carefull to what was required.
Only one minor tweak needed to the itinery she sent initially.
It was a very relaxing experience.

Reply from Hays Travel - Driffield
Nice present staff town centre location easy booking

Reply from Hays Travel - Driffield
Very good - although I was switched from one representative to another having organised everything so that was a bit frustrating

Reply from Hays Travel - Driffield
Friendliness of staff.
Ability to offer alternatives to our initial holiday ideas.

Reply from Hays Travel - Driffield
Rachel the travel assistant was very pleasant and helpful

Reply from Hays Travel - Driffield
I have booked through Hays Driffield many times before because of their customer service, & I did so again yesterday & as usual they were 💯. Many thanks to Victoria for her help 😁😁

Reply from Hays Travel - Driffield
I have used hays travel before and they have never let me down and it's the same again. Wonderful customer service, amazing at answering my questions about currencies and the hotel and delightful way on how the advisor helped us!

Reply from Hays Travel - Driffield
Excellent as always.
Molly was very patient and thorough with our requests. She looked at all options to find the cruise we were looking for.
Thank you Molly for looking after us.
Loretta, Mark, Katie & Graham.
( All staff are pleasant, helpful & friendly)

Reply from Hays Travel - Driffield
Cassia worked very hard to get me the holiday I wanted at a great price

Reply from Hays Travel - Driffield
We went in to book a holiday and were looked after by Victoria who went above and beyond to make sure we had got the best value that was possible
Coffee or tea was offered if we wanted and nothing was too much trouble
Hence the reason we always book at hays travel

Reply from Hays Travel - Driffield
I told them what I wanted, when and where and they came up with the goods.
Nothing was too much trouble for my assistant.

Reply from Hays Travel - Driffield
I came in to the Driffield branch to enquire about a holiday. Rachael Horrocks who served me was very pleasant and helpful. She followed my appointment up with an email and a couple of phone calls. I thought she was very knowledgeable, helpful and ultimately made me want to buy from her. Thank you for all your help Rachael.

Reply from Hays Travel - Driffield
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