Hays Travel - Donna Payne Reviews 

Friendly knowledge to what your looking for any queries dealt with in a profesional way nothing to much trouble

It's was a great experience easy to work out hotel was brilliant easy to get to shop 😀 booking process was very easy

Donna was very knowledgeable and helpful which put me at ease. We haven't been abroad for a number of years and she took the time to answer any questions I had. Overall pleasant and enjoyable experience would definitely book again.

I've been using Donna Payne for approx 5 years now. She is an absolute diamond, and I wouldn't go to anyone else. She has been so helpful and had guided me through every booking. I have and will always recommend using Donna.

Donna makes booking a holiday so easy taking all the stress out of it
Will definitely be using her again

Donna always makes booking a holiday super smooth. She does everything and has even checked us in. Fabulous service.
Thank you Donna x

Very helpful with great advice and feedback. Made the booking process very easy x

Donna is amazing travelling as a disabled person can be challenging but Donna makes it easy .

Always perfect. Finding the best details great communication nothing ever is a bother nice and simple

First class service.

Once again Donna has got us a fab deal, she is happy to help and quick to reply and I would highly recommend her

Donna is always very helpful

Donna was great and managed to secure a great price for us

Donna was very professional got us the holiday we had asked for totally professional service from start to finish wouldn't think twice about booking with Donna again

Donna got back to me straight away with dates, prices, accommodation and choices of payment plans. This made my booking completely hassle free. Plus, Donna has been there to answer any questions I’ve had. Feels like a very personal service, which I love, because Customer Service is very important to me.

Made booking a holiday easy in a fast and professional manner, would definitely recommend to family and friends

We have used Donna when previously booking holiday, she is always extremely helpful, knowledgeable, and because we have used booked holidays from her in the past she understands our requirements, and leads us accordingly.

We had an excellent service from Donna from Hayes Travel.
One phone call and everything done and explained fully to us. Followed up by email confirmation of all the arrangements for our holiday.

Donna was very helpful and got our holiday sorted with ease