Hays Travel - Coventry Reviews 

590
TrustScore 5 out of 5

4.9

4 Smithford Way, CV1 1FX Coventry, GB


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Rated 5 out of 5 stars

What a great store this is (Coventry city centre) we was welcomed as we walked in and Sonia was our consultant asked a few questions as in what we were looking for and when we would like to go she... See more

Company replied

Rated 5 out of 5 stars

Great service from Katie. Booking was easy and thorough. Have booked with Hays several times, always friendly, knowledgeable staff.

Company replied

Rated 5 out of 5 stars

Hays staff in the Coventry branch are always welcoming and friendly. I always book my package holidays and flights with Hays. They know me and I know them, which makes it an enjoyable way to book what... See more

Company replied

Rated 5 out of 5 stars

Sonia the manager dealt with our holiday request. She made sure what we were looking to do, she was able to put it all together. Good job done sonia and we are both looking forward to this special h... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 4 Smithford Way, CV1 1FX, Coventry, United Kingdom

  • 02476993855

4.9

Excellent

TrustScore 5 out of 5

590 reviews

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4.9

All reviews

(590)

117,250 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from Katie

Great service from Katie. Booking was easy and thorough. Have booked with Hays several times, always friendly, knowledgeable staff.

30 August 2026
Hays Travel - Coventry logo

Reply from Hays Travel - Coventry

Thank you so much Brenda, it was a pleasure. Katie :)

Rated 5 out of 5 stars

What a great store this is (Coventry…

What a great store this is (Coventry city centre) we was welcomed as we walked in and Sonia was our consultant asked a few questions as in what we were looking for and when we would like to go she gave us a few ideas as we were happy with the outcome and 2 weeks booked up. Thankyou Hays Travel what a great service we had today your staff are very professional 👍

30 August 2026
Hays Travel - Coventry logo

Reply from Hays Travel - Coventry

Thank you for your lovely feedback Kerry :)

Rated 5 out of 5 stars

the Coventry branch are…

Hays staff in the Coventry branch are always welcoming and friendly. I always book my package holidays and flights with Hays. They know me and I know them, which makes it an enjoyable way to book what you want. I cannot praise them enough.

28 August 2026
Hays Travel - Coventry logo

Reply from Hays Travel - Coventry

Thank you so much Wendy, it is always a pleasure :)

Rated 5 out of 5 stars

Katie was brilliant

Katie was brilliant. As it was a winter break we preferred some heat but thought we couldn’t afford it but she kept going until she found the right place as we needed to be near the beach and fairly flat. All in all a great example. Thanks. G shepheard

27 August 2026
Hays Travel - Coventry logo

Reply from Hays Travel - Coventry

Thank you so much for your lovely review :)

Rated 5 out of 5 stars

Chloe was very nice and very…

Chloe was very nice and very professional with the way that she handled my booking I was very impressed I hadn't really booked a holiday for a long while so the experience was exciting

21 August 2026
Hays Travel - Coventry logo

Reply from Hays Travel - Coventry

Thank you so much for your lovely feedback :)

Rated 5 out of 5 stars

Our special anniversary

Sonia the manager dealt with our holiday request. She made sure what we were looking to do, she was able to put it all together. Good job done sonia and we are both looking forward to this special holiday next June 2027.
Nothing was too much for sonia....so thank you very much from both of us.
Your a STAR xx

13 August 2026
Hays Travel - Coventry logo

Reply from Hays Travel - Coventry

Thank you so much for your lovely feedback Mandy and Michael :)

Rated 5 out of 5 stars

Had a pleasant time booking my holiday…

Had a pleasant time booking my holiday with Katie. She had a very friendly approach and handled a large group booking very well. Katie has also ensured that my food allergies have been passed on to MSC which I am very grateful for. I would recommend this company to my friends.
Thank you again Katie.

9 August 2026
Hays Travel - Coventry logo

Reply from Hays Travel - Coventry

Thank you so much Annette for your lovely feedback, it was a pleasure getting this booked for you all :)

Rated 5 out of 5 stars

Katie

Katie, the assistant, was most helpful and was very patient.

5 August 2026
Hays Travel - Coventry logo

Reply from Hays Travel - Coventry

Thank you so much for your lovely feedback, it was a pleasure to get your holiday all booked for you :) Katie

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