Hays Travel - Clydebank Reviews 

622
TrustScore 5 out of 5

4.9

56 Sylvania Way, G81 2TL Clydebank, GB


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Rated 5 out of 5 stars

The agent who helped me was great i was looking to book a hols and hotel same as last year and could not find the hotel she managed to find it and im now all booked up for next year and so happy and c... See more

Company replied

Rated 5 out of 5 stars

Carol at Hays Travel in Clydebank. was really nice & polite, she helped me book my holidy to Turkey. Which i've never been to, she even sorted special assistance for my daughter who has special need... See more

Company replied

Rated 5 out of 5 stars

We went into Hays Travel in Clydebank. We were greeted by Carol. We were looking for a cruise. Carol was very knowledgeable. She gave us lots of good information and sourced the best deals available o... See more

Company replied

Rated 5 out of 5 stars

Very helpful and friendly staff. Good information and advice given to me during the booking process. Booking agent Carol was very pleasant and took time to check everything with me before finalising t... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 56 Sylvania Way, G81 2TL, Clydebank, United Kingdom

  • 01415301550

4.9

Excellent

TrustScore 5 out of 5

622 reviews

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4.9

All reviews

(622)

116,812 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks to Donna at Hays in Clydebank…

Thanks to Donna at Hays in Clydebank for helping us to book our holiday for 2026.
10 out of 10.

23 October 2025
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Thank you for your kind review, i hope you have a great holiday

Rated 5 out of 5 stars

Superb service from Hays Travel Clydebank

My husband and I were drawn into the agency after seeing a river cruise advertised on the window. The staff member Ceilidh who dealt with us was superb. Very friendly, polite and extremely knowledgeable. She spent about an hour answering all of our questions, and checking out our requests and options. The cruise leaves from Tilbury Cruise Port which from Glasgow is not straightforward to reach. However she persevered and found us the best and most cost effective way to get there.
Excellent service. This is a very nice travel agency. All of the staff are friendly and very eager and willing to help customers. Highly recommend Hays Travel Clydebank, for whatever type of holiday you’re looking for.

23 October 2025
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Reply from Hays Travel - Clydebank

Thank you so much for your lovely review! 😊
It was an absolute pleasure helping you both plan your river cruise. I’m so glad we were able to find the best option for you both. Wishing you a fantastic trip, and I’d be delighted to help you again in the future! Best wishes, Ceilidh.

Rated 5 out of 5 stars

Easy , fast and pleasant.

Hays travel was very quick and easy, very friendly staff.

16 October 2025
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Reply from Hays Travel - Clydebank

Thanks for your lovely feedback! We’re so glad you had a great experience with our friendly team 😊 Ceilidh

Rated 5 out of 5 stars

Great staff very helpful this is my…

Great staff very helpful this is my first holiday abroad and they made me feel comfortable and confident

16 October 2025
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Reply from Hays Travel - Clydebank

So glad we could help and hope you have a lovely holiday! Thanks, Rebecca

Rated 5 out of 5 stars

Easy to talk to and understood my…

Easy to talk to and understood my requirements. Helped make decisions and plan and looked for best deals and got back to me in good time. Very accommodating!

16 October 2025
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Reply from Hays Travel - Clydebank

Thank you for your kind review Lindsay, i hope you and your friend have a great time.

Rated 5 out of 5 stars

The staff were amazing and even told us…

The staff were amazing and even told us about their own holidays and experiences before we booked anything, we have used you before and will definitely use you again

8 October 2025
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Reply from Hays Travel - Clydebank

Hi Lesley thank you so much for your lovely review! And thank you for booking with us glad we managed to get your holiday booked! Thanks Becky :)

Rated 5 out of 5 stars

I was very anxious as I've never took…

I was very anxious as I've never took my kids abroad and i will be taking them by myself. Carol in Hays was amazing and looked for something to suit myself and my kids. She was very friendly and got me the best deal for my needs. I told Carol my kids are both autistic so she put that in my booking. This will help in the airport to make the experience not so overwhelming for them. She's a star ✨️

14 October 2025
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Reply from Hays Travel - Clydebank

Hi Colleen, thank you for your kind words, it was lovely seeing you all excited, Christine & Jai are going to love it :-)

Rated 5 out of 5 stars

Great service and friendly staff

Great service and friendly staff, very helpful and could not do enough to help.
Ceilidh was really good and explained everything very helpful and was easy to talk with.

13 October 2025
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Reply from Hays Travel - Clydebank

Hi Paul, thank you for your feedback :-)

Rated 5 out of 5 stars

Best Travel Agents

We love booking through Hays Travel. They always go above and beyond when trying to find the best deal.

11 October 2025
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Reply from Hays Travel - Clydebank

Hi Paula, thank you so much for your review and for always booking with us! Glad we got flights sorted for you and have a great holiday when it comes, Thanks Becky :)

Rated 5 out of 5 stars

Staff

The girls, Hayley and Rachel were both very pleasant and helpful.

9 October 2025
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Reply from Hays Travel - Clydebank

Thank you for your lovely feedback, we hope you have a great holiday

Rated 5 out of 5 stars

A friendly visit

Your Staff made us very welcome and answered our questions in a friendly manner

9 October 2025
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Reply from Hays Travel - Clydebank

Thank you for your kind feedback, look forward to helping you again in the future. Donna

Rated 5 out of 5 stars

Excellent service!

I popped in one afternoon and Katie helped us first, and very helpful too, but was off sick and Donna picked it up from there. She was so helpful looking through lots of options to suit my granddaughters needs. She found us a great holiday at a great price, thanks Donna

5 October 2025
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Reply from Hays Travel - Clydebank

Thank you for your kind review Lorna :) I'm glad you are happy with the holiday and hope you and your family have a great time when it comes

Donna

Rated 5 out of 5 stars

Booking our Cruise

Ceilidh was very helpful and shared her experiences of both the ship and destination.

22 September 2025
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Reply from Hays Travel - Clydebank

Thank you for your feedback, i hope you have a great holiday
Ceilidh

Rated 5 out of 5 stars

Had a good experience with hays and…

Had a good experience with hays and Ceilidh was really informative and got me the best price. Hays were the most professional and least pushy of the agents in the shopping centre. Ceilidh still provided a great service as it took me a couple of weeks from initial contact from researching to find what i exactly needed. In store Ceilidh knew her stuff about cruise ships and took time to explain about the ship and also the excursions. She had a great knowledge. I normally book trips myself but in future will look at hays to see if they can find me anything better.

29 September 2025
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Reply from Hays Travel - Clydebank

Hi, thank you so much for your lovely feedback! I'm really glad I could help. I’m always here if you need anything in future. Hope you have an amazing trip!

Thanks
Ceilidh 😊

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