Hays Travel - Broadstone Reviews 

very helpful, patience, help researching many options

Great customer service and very helpful booking a group holiday

We decided to visit Hays to discuss cruise options flying from Bournemouth - we saw Emma who could not have been more helpful.
Given it's taken more time than I care to remember to get my partner to agree to go on a cruise she was very patient and understanding throughout our discussions. She provided a lot of helpful information and clarity throughout, both about our options as well as our chosen cruise, and what to expect from our experiences as first time 'cruisers'.
We wouldn't hesitate to recommend Emma!

Excellent service, found our flights, beat the Internet quote, so helpful and friendly, definitely will use Broadstone Hayes for future bookings!!

the lady that dealt with me

They nearly matched the price of an online company and kept to that price whereas the online company dramatically increased their price when i came to place order .
The assistant was very helpful and presented the holiday itinerary in a far better professional layout which helps with the confidence that you are getting what you expect .

Very efficient service by Lindsay in Broadstone.
Today she kindly printed our boarding passes
You can always rely on Hays !

Emma was very helpful and professional

She was very helpful and took time to understand what I wanted in my Hoilday

Poor Chloe had to put up with all my changes and what if’s questions.. SHE DID A GREAT JOB!

Very helpfull & friendly lady booked our holiday for us. She was very good & looked after us very well.

Welcoming, friendly, quick professional package booking exactly as required, perfect!

Chloe who made our booking, was very knowledgeable and very helpful, she made sure she got us the best deal and was a lovely person. Never having been on a cruise before we were very grateful for the help and advice.

I found Chloe at your Broadstone branch very helpful and informative.
She helped us through the booking process, which was a comfort as we really don't know what we're doing as far as foreign holidays are concerned.
So she put us at ease and sorted everything out.

Was greeted with a huge smile. All of our questions were answered. even when we changed our minds a couple times, nothing was too much trouble

Very helpful travel consultant very knowledgeable help us with arranging hotels travel assistance for my partner

Sue was really helpful and knowledgeable about our destination and suggested suitable hotels. She clearly communicated effectively with the rest of the team so I could complete my booking with another team member the next sat.

Brilliant experience -Sue Clarke was so helpful. She arranged a brilliant trip for me and a big group of friends. She outlined the breakdown of all the costs, itinerary and ship layout, to make everything easy to follow and book. Thank you!

1st time in years decided to use a Travel Agent.
Analiese, who dealt with us, was very patient- 4 adults to book for, all with slightly different requirements.
We got to a suitable destination quite quickly and covered the majority of our requirements.
Whole process was very smooth and professional. Lets hope the resort lives up to expectations