We travel from Shaw Manchester to Brighouse's Hays travel as we've found no matter which server you see it's always excellent service. Each member of staff is well informed about which holiday you cho... See more
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We found Rachel to be very helpful, she really did her best to put our cruise package together for us, very happy with the service received. Usually book travel myself over Internet, but I could not... See more
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Very attentive service from Zoe. We were looking for inspiration for a land holiday as we normally cruise and we fancied a change. We wanted to go to mainland Spain but to somewhere we had never bee... See more
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Always happy with the service at Hays Travel Brighouse. Zoe very competent in her job & very efficient finding us the best deals. Many Thanks Jayne Bloomer.X
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
19 Commercial Street, D6 1AF, Brighouse, United Kingdom
- 01484 818694
4.9
Excellent
1K reviews
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The booking lady was very helpful and…
The booking lady was very helpful and had me all booked within 30 minutes after giving my nice to haves. Very helpful indeed
2 August 2026
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! Great to hear you found Rachel helpful and I look forward to seeing you again soon :) x
Becky is very helpful
Becky is very helpful. Found us the best deals. Had knowledge of the places we wanted to stay. Got back to us quickly and made changes we needed after booking. Great friendly service. Thank you Becky
24 May 2026
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! I am pleased to hear you found Becky helpful & she was able to get back to you quickly. We look forward to seeing you again soon :) Zoe
Polar bears
Zoe was amazingly helpful booking my holiday. It was a complicated process with lots of options. Nothing was too much trouble. Thanks again.
31 July 2026
Reply from Hays Travel - Brighouse
Thank you for your fantastic 5-star review! We are so pleased to hear that our colleague was incredibly helpful in booking your holiday, especially with the many options available. It's wonderful to know that nothing was too much trouble and we hope to see you instore again soon. Thanks, Ellen :)
Staff always helpful
Staff always helpful, knowledgeable & friendly. Feel safe & confident booking with Hays , Brighouse.
29 July 2026
Reply from Hays Travel - Brighouse
Thank you for your wonderful feedback! We are so pleased to hear that our team is helpful, knowledgeable, and friendly. We appreciate you feeling safe and confident booking with us and we hope to see you instore again soon. Thanks, Ellen :)
Zoe and Rachel did an amazing job with…
Zoe and Rachel did an amazing job with finding my holiday wouldn’t trust anyone else with my bookings
29 July 2026
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! Always a pleasure to book your holiday and great to hear you found me and Rachel amazing. I look forward to seeing you again soon :) Zoe x
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! Was a pleasure to book your cruise and thank you for your patience. I look forward to seeing you again soon :) Zoe x
Booked the hotel we wanted at a good…
Booked the hotel we wanted at a good price. Staff very efficient as always
20 July 2026
Reply from Hays Travel - Brighouse
Thank you for leaving 5* review! It is great you found Ellen very efficient and she was able to give you a good price on the hotel you wanted. We look forward to seeing you again & I will make sure to pass your lovely words on to Ellen. Zoe :)
Mini break
I would just like to thank Ellen for spending time to find us exactly what we are looking for also great communication as we are currently on holiday at the moment , she not only found the mini break she communicated all the way and called us to let us know we were booked in I will definitely be using hays travel brighouse and Ellen again well done .
17 July 2026
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! Great to hear you found Ellen's communication great and you would use us again! I will make sure to pass on your lovely review. Zoe :)
Friendly helpful staff
Friendly helpful staff, following our wishes and making sure we get the holiday that we want.
17 July 2026
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! Great to hear you found Ellen friendly and will make sure to pass on your review :) Zoe
Seeing the ladies
Seeing the ladies . Always very welcoming and always sort out my holidays . Thank-you to u all in brighouse shop .
15 July 2026
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! Always a pleasure to have you in store and lovely to see you again :) Zoe
Zoe found us an extremely good offer…
Zoe found us an extremely good offer for the cruise. She is excellent.
16 July 2026
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! Always a pleasure to have you in store and still amazed by the price!! I look forward to seeing you again soon :) Zoe x
Ellen was friendly and polite but knew…
Ellen was friendly and polite but knew what she was doing,
16 July 2026
Reply from Hays Travel - Brighouse
Thank you for your kind review! We are so pleased to hear that our team member was both friendly and knowledgeable and we hope to see you instore again soon. Thanks, Ellen :)
Reply from Hays Travel - Brighouse
Thank you so much for leaving 5* review! Always a pleasure to have you in store, I will make sure to pass your message on to Rachel :) Zoe
As always fantastic service Zoe booked…
As always fantastic service Zoe booked our holiday taking into account all our requirements for a fantastic price thank you
14 July 2026
Reply from Hays Travel - Brighouse
Thank you for leaving 5* review! It is always a pleasure to have you in store as always thank you for your support and I look forward to seeing you again soon :) Zoe x
Excellent service
Becky was brilliant, friendly and listened to what I was looking for. Very slick process…..thank you🙂
12 July 2026
Reply from Hays Travel - Brighouse
sharon,
Thank you for your wonderful feedback! We are so pleased to hear that your experience was brilliant and that the process was slick.
Kind Regards
Hays Travel Brighouse
Fabulous experience with Hays travel…
Fabulous experience with Hays travel Brighouse! Ellen in particular has been so helpful from start to finish.
We recently enquired about booking a holiday for our elopement in 2028. The trip includes multiple destinations, flights, hotels and a cruise. Ellen was able to get us the perfect package organised which includes everything we want. It’s perfect and we are counting down the days! This holiday means a lot to us as we will be getting married whilst there; we wanted to make sure it was extra special which it definitely is!
We can’t thank Ellen enough for her time and kindness.
Alex & Elliott
27 June 2026
Reply from Hays Travel - Brighouse
Thank you so much for your amazing review! 💙
We’re delighted to hear that Ellen was able to help create the perfect itinerary for your very special trip. Planning an elopement abroad is such an exciting milestone, and it means a lot to know that Ellen was able to bring together all the elements of your holiday. We’ll be sure to pass on your lovely comments to Ellen, who will be thrilled to hear how much her time, care and dedication were appreciated. We wish you both every happiness for your upcoming wedding and an unforgettable adventure in 2028. The countdown is officially on! ✈️💍🥂
Great service
We went in with an idea of what we wanted in our first cruise holiday. Zoe took the time to patiently go through all the options available on terms of cabins and extras. The booking experience was easy and fun
3 July 2026
Reply from Hays Travel - Brighouse
Thank you so much for leaving a 5* review! I am really pleased to hear you found me patient and I was able explain everything for you, making the process easy! I hope your looking forward to your first cruise, I am sure you will love it! I look forward to seeing you again soon :)
Really easy to book with HAY’S travel
Really easy to book with HAY’S travel. Went through everything with me. And found me the holiday I was looking for. And did everything for me really professionally. Will definitely use HAY’S travel again. 😁
8 July 2026
Reply from Hays Travel - Brighouse
Thank you for your fantastic review! 😁
We're delighted to hear that you found the booking process easy and that our team was able to find the perfect holiday for you. Providing professional, friendly service and taking the stress out of planning your trip is exactly what we aim for, so it's wonderful to know we delivered that experience for you.
Thank you for choosing Hays Travel. We truly appreciate your support and look forward to helping you plan your next getaway! ✈️☀️
Hays Travel Brighouse 💙💛
Very knowledgeable and friendly service…
Very knowledgeable and friendly service from Ellen.
Took a lot of time and effort to find our perfect vacation
Follow up to confirmation, first class
Would definitely recommend
8 July 2026
Reply from Hays Travel - Brighouse
Thank you for your wonderful review! We are so pleased to hear that our team provided such knowledgeable and friendly service in finding your perfect vacation. We appreciate your recommendation and we hope to see you instore again soon. Thanks, Ellen :)
Rachel at Hays Travel is brilliant and…
Rachel at Hays Travel is brilliant and professional 😊
6 July 2026
Reply from Hays Travel - Brighouse
Thank you for your wonderful review! I am so pleased to hear that you found me to be brilliant and professional. I hope you and your family have a wonderful holiday and I will look forward to seeing you again soon. Rachel
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