Made welcome from the start. Lovely friendly staff, especially Imogen in the Blyth shop. She was polite, a great listener and very clear in explaining options available to me. She had the patience of... See more
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It was my first time booking a holiday abroad,I was really nervous and anxious. The young girl was ever so helpful and showed me patience and empathy towards my feelings and personal situation. I didn... See more
Company replied
As always a friendly welcome from the lovely team at Blyth, especially Tracey & Kirsty who have lots of knowledge about finding the best holiday for me. They never make you feel that you're taking to... See more
Company replied
Fantastic as always, Lauryn made us feel relaxed and answered all our questions with ease. Lovely team at Blyth. Holiday booked without the added stress. Lauryn was knowledgeable and extremely confide... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Regent Street, NE24 1LQ, Blyth, United Kingdom
- 01670 897175
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Friendly
Friendly, knowledgeable, professional, happy relaxing atmosphere in the shop.
I went in to inquire and I happily bought a holiday without any pressure or pushy assistents
Im getting excited and I will certainly use Hays again

Reply from Hays Travel - Blyth
Five *plus from us, always a great experience.
Five *plus from us. All the staff are really lovely, helpful, friendly & make you feel welcome & valued. We’ve booked with them for years because of this, they get to know you as a person & not just a client.

Reply from Hays Travel - Blyth

Reply from Hays Travel - Blyth
Greatful customers report.
Hayes, Blyth, (especially Lauryn), always treat customers with the greatest respect and patience when listening to customers requirements, and always do their very best to give total satisfaction.

Reply from Hays Travel - Blyth
Friendly knowledgeable nothing was too…
Friendly knowledgeable nothing was too much trouble from Lauren!!

Reply from Hays Travel - Blyth
Lovely welcome from the staff …
Lovely welcome from the staff very knowledgeable and helpful

Reply from Hays Travel - Blyth
Would not book holidays anywhere else
Would not book holidays anywhere else, all the staff are always so welcoming and helpful.

Reply from Hays Travel - Blyth

Reply from Hays Travel - Blyth
Friendly Service
Kirsty gave us multiple choices of holidays enabling us to make a final decision for our holiday

Reply from Hays Travel - Blyth
Blyth Hays Travel, a holiday hot spot !
The visit into the Blyth Hays was everything we expected as we found out what holidays are available to get and we booked a vacation accordingly.

Reply from Hays Travel - Blyth
Staff at Blyth branch are always…
Staff at Blyth branch are always knowledgeable and friendly,always manage to make you feel important rather than just another customer.

Reply from Hays Travel - Blyth

Reply from Hays Travel - Blyth
We wont go anywhere else
We wont go anywhere else. Your Blyth shop is a absolute testament to your company. All the staff are so friendly and helpful. Keep up the fantastic work.

Reply from Hays Travel - Blyth
Inspirational
Not sure what we wanted but Lauryn helped us look at options and with lots of patience, helped us decide and eventually we booked with her. We felt she had got us a good deal

Reply from Hays Travel - Blyth
As usual a very helpful and friendly…
As usual a very helpful and friendly staff member. Listened to what we wanted and gave us different options and the prices involved..
Was able to choose our cabin and the deck we wanted.

Reply from Hays Travel - Blyth
They told us about different holiday…
They told us about different holiday packages that would be accommodating for our granddaughter and how far each hotel was away from the beach and shops.

Reply from Hays Travel - Blyth

Reply from Hays Travel - Blyth

Reply from Hays Travel - Blyth
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