Made welcome from the start. Lovely friendly staff, especially Imogen in the Blyth shop. She was polite, a great listener and very clear in explaining options available to me. She had the patience of... See more
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It was my first time booking a holiday abroad,I was really nervous and anxious. The young girl was ever so helpful and showed me patience and empathy towards my feelings and personal situation. I didn... See more
Company replied
As always a friendly welcome from the lovely team at Blyth, especially Tracey & Kirsty who have lots of knowledge about finding the best holiday for me. They never make you feel that you're taking to... See more
Company replied
Fantastic as always, Lauryn made us feel relaxed and answered all our questions with ease. Lovely team at Blyth. Holiday booked without the added stress. Lauryn was knowledgeable and extremely confide... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Regent Street, NE24 1LQ, Blyth, United Kingdom
- 01670 897175
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Excellent Service
Service we received from Kirsty was brilliant, she was very knowledgeable and made the booking process easy. We are very happy with the holiday we booked and would definitely recommend. We would have no hesitation in booking another holiday through her.

Reply from Hays Travel - Blyth
Fantastic as always
Fantastic as always, Lauryn made us feel relaxed and answered all our questions with ease. Lovely team at Blyth. Holiday booked without the added stress. Lauryn was knowledgeable and extremely confident and approachable. Wouldn’t go anywhere else. Brilliant !!

Reply from Hays Travel - Blyth
Great service as usual
Great service, advice and price from great staff, Lauryn and Kìrsty +++++ highly recommend +++++

Reply from Hays Travel - Blyth
We book all our holidays with your…
We book all our holidays with your company,staff are great, knowledgeable friendly and the advice they give is always welcome.

Reply from Hays Travel - Blyth
Tracey booked me the perfect holiday at…
Tracey booked me the perfect holiday at a perfect price. Many thanks

Reply from Hays Travel - Blyth
The girls at Blyth are very helpful and…
The girls at Blyth are very helpful and informative they are a pleasure to talk to and nothing is too much trouble

Reply from Hays Travel - Blyth
Go yo hays blyth northumberland ask for Tracy
I always go to Tracy who is the most patient caring person you could meet nothing is ever a problem

Reply from Hays Travel - Blyth
The staff in the Blyth branch have…
The staff in the Blyth branch have always gone above and beyond, to assist in our holiday booking.
And Kirsty the manager, has been so helpful and understanding in helping us through the process of cancelling a holiday due to a recent family bereavement.
We wouldn’t consider using any other provider to book future holidays with.

Reply from Hays Travel - Blyth

Reply from Hays Travel - Blyth
Always good service at hays travel to…
Always good service at hays travel to help you find the holiday your looking for

Reply from Hays Travel - Blyth
Hays travel who would go elsewhere
I was attended to by the extremely helpful and efficient Lauryn.the booking process was seamles.

Reply from Hays Travel - Blyth
First class service
A frequent customer with special and specific needs Kirsty always finds solutions. At every occasion I’m treated with courtesy and warmth by all the staff.
Thank you

Reply from Hays Travel - Blyth
Brilliant staff
Everytime I book with hays Blyth all the girls are super helpful and friendly wouldn't go anywhere else.i went in with an inquiry and walked out booking a cruise they are so helpful and book exactly wat I asked.

Reply from Hays Travel - Blyth
Travel agent could not have been more…
Travel agent could not have been more helpfull last few hols this is where we have gone and will for future ones

Reply from Hays Travel - Blyth
Total personal assistance very…
Total personal assistance very knowledgeable and a great personality,makes you feel at ease and deal with all of your needs

Reply from Hays Travel - Blyth
The excellent knowledge and time the…
The excellent knowledge and time the lady took (Kirsty) to find us our holiday she was brilliant

Reply from Hays Travel - Blyth
Helpful staff
Imogen was very helpful and knowledgeable while helping us with our holiday booking.

Reply from Hays Travel - Blyth
Amazing customer service
Amazing customer service. Kirsty and all the staff always do what they can to get the best holiday.

Reply from Hays Travel - Blyth
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