Hays Travel - Birkenhead Grange Rd Reviews 

I went to hays travel Birkenhead branch, Helen was amazing, I walked in with a big list of needs and accommodations that I needed to be in place for my child, and within a very limited budget. I must have spent an hour or 2 in there while we looked at many places ruling out hotels and chalets and areas that just didn't tick enough of the boxes. Helen was just amazing, she was so very thorough and we did find a holiday that ticked every single box, which is very impressive considering the list of things I needed to be in place. Helen also helped arrange the travel insurance , and advised on the medical screening process with their insurance company I'm also very impressed with, I feel it was reasonably priced for covering our ages and medical conditions. All in all Helen made this holiday booking process a dream and I will definitely use hays travel again.

Very friendly and helpful

Friendly staff had no problem with any questions that were asked and everything was easy to understand

Georgia your apprentice was a little star . She dealt with our request efficiently and with a smile . She has a lovely manner and made the whole booking process painless . I couldn't believe she was still in training . Such an asset to the Birkenhead shop. She was extremely patient whilst waiting for our money to transfer to pay for holiday .

What made this experience great was the staff at hays birkenhead being so friendly and approachable. The company has a welcoming feel and staff are always on hand to help. Sarah was very supportive and swift in assisting us to book our holiday. We have recently had quite a poor experience with a fellow branch so this encounter was refreshing. Would definitely book with hays birkenhead again!

James is an absolute credit to the store. Friendly and helpful

Leah was very patient with us and got us the cruise we wanted. I would recommend her to anyone

I always use Hays and find the staff very helpful and knowledgeable.

Helen was so passionate about finding a holiday for us nothing was to much trouble and she did can't wait.

Lovely team everything was sorted straight away no fuss or stress just perfect

Georgia who sorted my trip to Disney Paris was so helpful and friendly nothing was too much for her xx

Excellent customer service, friendly polite and extremely helpful. Listened to what I wanted, young lady was very patient.

Very helpful

Charleigh was very professional, friendly and listened carefully to my holiday requests. I have booked a number of holidays with Charleigh and have always been very pleased. Looking forward to my next holiday. Thank you Charleigh.

I highly recommend Hays Travel to book holidays.

Honestly. Nothing is ever to much trouble for the staff at hays travel Birkenhead. I wouldn’t go anywhere else.
Always getting the best deals and always going above and beyond. Xx

James is very helpful and knowledgable, he took his time to find us the right kind of holiday. He is an asset to the team and provided amazing customer service, we are so excited to enjoy our Mediterranean holiday in September.

Staff were very helpful friendly and helped find the right holiday for me

James was very helpful.. nothing was to much trouble for him ...we have previously booked holiday with him never having no complains..
So now looking forward to a great holiday

James in the Birkenhead branch was absolutely fantastic that man needs a pay rise 👏 what a credit to your company .helpful .listened to what we want and very patience and genuine lovely lad .