Hays Travel - Beverley Reviews 

668
TrustScore 5 out of 5

4.9

33 Toll Gavel, HU17 9AA Beverley, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Initially consulted with Elizabeth who was very helpful, she emailed an itinerary told us that she was then off on holiday but her colleges would be able to help. We returned and was helped by Allie,... See more

Rated 5 out of 5 stars

We visited the shop to just enquire about a cruise, we were so pleased with the attention we received from Lizzy and all the information she gave us. She was friendly and very efficient. We left havi... See more

Rated 5 out of 5 stars

Absolutely amazing we saw lizzie at beverley branch whe was knowledgeable and easy to talk to, highly recommend hays travel Adele & James Langdale

Rated 5 out of 5 stars

The young woman who delt with us very very helpful.We had a few choices she looked up the first which was fully booked the second came up trumps so we made the booking and came away very pleased will... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 33 Toll Gavel, HU17 9AA, Beverley, United Kingdom

  • 01482 534771

4.9

Excellent

TrustScore 5 out of 5

668 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(668)

119,160 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speaking to Helen, was the right choice!!

Your travel advisor Helen, at your Beverley shop, couldn’t have been more helpful. We were impressed by her gentle approach and expertise. This was the first time, in recent years, that we have used the services of a Travel Agent but maybe consult Helen, at Hays Travel, in future. She is a credit to your company.

9 August 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thank you for the amazing review! Helen is glad she was able to help you find a lovely holiday!

Rated 5 out of 5 stars

Amazing service at Hays Travel Beverley

Once again Allie has advised us well and found us an amazing deal on a holiday of our dreams, a family Caribbean Cruise over Christmas. We’ve had all the information for the trip explained and emailed and she even assisted us in setting up our P&O account so we couldn’t ask for more. We always recommend Allie and the ladies at Hays Travel Beverley who do amazing job, thank you so much 🤩

9 August 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

We are really pleased Allie was able to find you your dream holiday! Thankyou for taking the time to recommend us to your family. We hope you have an amazing holiday :)

Rated 5 out of 5 stars

Excellent service

We came away from Hayes Beverley having been assisted in securing the holiday we were interested in taking. Once again guided through the process by Helen. We would never consider going anywhere else to organise our holidays.

30 July 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thank you for the review we appreciate it, Helen is glad she was able to help you find an amazing holiday :)

Rated 5 out of 5 stars

5 stars for Hays travel

Helen was amazing at hays travel Beverley toll gavel! She was very knowledgeable and patient regarding my request and multiple questions! Thanks to Helen, I’m going to Japan next year for a mini break!

31 July 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thankyou Carla for your fantastic review, so pleased you are happy with your booking

Rated 5 out of 5 stars

Excellent experience

Sally spent the time getting to know me and my family to help us decide where to go in a last minute holiday. Nothing was too much trouble and she helped us find the best deal available. Thanks Sally!

22 July 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thank you for the review we are glad we were able to get you a great holiday :)

Rated 5 out of 5 stars

Amazing very helpful sorted our holiday…

Amazing very helpful sorted our holiday out big thank you allie.
Definitely coming back again.

9 May 2025
Unprompted review
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thank you for the review, Allie is glad she was able to help you and get you the perfect holiday :)

Rated 5 out of 5 stars

Hays Beverley is excellent holiday shop

Hays Beverley is great, all the staff are really kind, very helpful in finding holidays for you especially Millie who has booked us numerous holidays. We have just booked Mauritius and sat with us while she rang the company providing this holiday, she sorted everything out, we were offered a drink too and turned the air con on for me too as I was really hot, nothing is too much trouble for this shop and we love booking our holidays with them. The prices are great too very competitive. All the staff are lovely

20 July 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thank you so much for the review, I am glad I was able to help and get you the perfect holiday to Mauritius such a great deal too! Millie :)

Rated 5 out of 5 stars

Lovely welcome.

Initially we saw the holiday advertised in the shop window, called in to ask a couple of questions and we were met by a very welcoming member of staff who answered our questions fully with professionalism. We called in the next day and completed the booking.

19 July 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thank you for the review, Toya is pleased she was able to help get you your holiday :)

Rated 5 out of 5 stars

Booking was very smooth travel agent…

Booking was very smooth travel agent was very friendly and did everything to ensure a smooth booking and explored everything for our holiday, i would highly recommend and will book with them again

17 July 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thank you for the review we appreciate it :)

Rated 5 out of 5 stars

A perfect Holiday. We have looked many times in the window…

We have looked many times in the window of Hays Travel Beverley but never actually went in but there were many holidays we were interested in. We recently finished with our apartment in Greece and decided to go to Hays Travel Beverley. We were not dissatisfied we go in May for a Cruise to Buda Pest only 5 days but looks perfect. We were well advised on the holiday and booked strait away. The lady was well versed on holidays and seemed to know exactly what we wanted. We will go in May 2026. We were delighted with the service we received. Thank you Hays Travel.

11 July 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thank you for the review I am glad I was able to get you your perfect holiday. Millie :)

Rated 5 out of 5 stars

We were looking to book a Caribbean…

We were looking to book a Caribbean cruise and found that Marie provided information relating to all our questions in a friendly and relaxed manner. We was given all the time needed to be reassured that we were making all the right choices for our cruise with continuous guidance and help from Marie.
So many thanks.
John & Kim

8 July 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thank you for the review, I am glad I was able to help you get your cruise booked and sorted! Marie :)

Rated 5 out of 5 stars

Friendly and professional

Toya spent a considerable time successfully finding the best price for our holiday to Barbados. She was friendly, professional and informative. She carefully double checked all details were correct and answered all queries to our satisfaction.

3 July 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thank you for the review, Toya is very happy she was able to find you the perfect holiday :)

Rated 5 out of 5 stars

Sallie is always friendly and her…

Sallie is always friendly and her attention and professionalism alongside her good humour makes the experience of booking a holiday straightforward and stress free.

1 July 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

Thank you for the review, we will pass it on to sally and we are glad she was able to help you find the perfect holiday and you had a great experience in branch :)

Rated 5 out of 5 stars

Fun days, fun Hays

We had interaction with every staff member, we were all laughing and joking. All the more impressive when you think they're having to work on a Saturday.

22 June 2025
Hays Travel - Beverley logo

Reply from Hays Travel - Beverley

We are glad we were able to help you and you had a great experience in store! :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look