I've had great customer service from Hayo'u, and have bought numerous items which I use all the time. My good friend has had incredible results on her legs with the Body Sculptor, but now Hayo'u have... See more
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Some products are fine but others are plain silly. Avoid the bulky but fragile Body Sculptor - an expensive and poorly designed gadget. I used it only for 2 weeks before it broke into pieces after fal... See more
Company replied
Everything I've bought from HAYO'U has been lifechanging! I now gua sha every night - and everyone comments on my how good my skin looks! I'm now onto the body sculptor too and couldn't manage life wi... See more
Company replied
I ordered 3 gua sha's & one was faulty with a sharp edge. When I asked for a replacement I received an email that basically said I wasn't believed when I was told - Please can you send me a photo of... See more
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Company details
Information provided by various external sources
Expert advice by qualified Chinese medicine practitioner Katie Brindle. De-stress rituals, Gua Sha massage tools & luxury, natural beauty products - Hayo'u
Contact info
Shelton Street 71-75, WC2H 9JQ, London, United Kingdom
- 07841448194
- info@hayoumethod.com
- www.hayoumethod.com
Fab products!
I’ve ordered from Hayo’u a few times and ordered for friends too. The products are great, I started with the tapper followed by the combs, shower gel and now the body restorer. The order and delivery is is fantastic, no problems every time I’ve ordered.
1 October 2020
Unprompted review
Reply from Hayo'u Method
Thank you Navdeep, for taking the time and trouble to write such a generous review. We are so glad you are sharing your appreciation of your product range with your friends.
Best wishes from The Hayo'u Team
For me the oil is far too flowery and doesn’t smell like the pure essential oils I love
I like the product but find the oil too flowery rather than herbal and woody which would have been a massive preference and ensured my future use.
As it is I think I might go back to Clarins Huile de Santal - honest feedback x
1 October 2020
Unprompted review
Reply from Hayo'u Method
Dear Caroline
Thank you for your honest feedback and sorry to hear you are not so keen on our signature scent - we do hope you can find other products within Hayo'u Method that you can enjoy.
With very best wishes The Hayo'u Team x
Struggling to achieve the correct…
Struggling to achieve the correct tapping angle I hope with practice I will feel the benefit 😁
1 October 2020
Unprompted review
Reply from Hayo'u Method
Hello
Thank you for taking the time to comment on The Bamboo Tapper. Feel free to practice firmly to invigorate your senses and enliven your skin or slowly to release tension and unwind!
More information is available by emailing info@hayoumethod.com, please do get in touch so we can understand how we can support you further.
With very best wishes The Hayo'u Team
Just the best!
I stumbled across this during lockdown and was looking for ‘stuff’ for self help and to improve how I was feeling. I’ve followed the classes and made the purchases and now it all forms part of my daily routine. It doesn’t take long and I always feel better in myself.. so every cloud ... 😁. The service and products are lovely and Katie is a joy to tune into .. thank you for helping me feel better 🥰
1 October 2020
Unprompted review
Reply from Hayo'u Method
That is amazing Paula! Thank you so much for taking the time to share such a positive review of Hayo'u Products and Katie's classes - it is very much appreciated!
With best wishes
The Hayo'u Team
Hayo'u tools
I love the jade tools and metal body restorer, great results. Also the tapper is a life saver.
Coupled together with the wealth of knowledge from Katie Brindle, a brilliant all round health benefit.
24 September 2020
Unprompted review
Reply from Hayo'u Method
Hi Marion
Thank you for taking the time to review your Hayo'u Experience. We are delighted to hear how these products from our Restore & Reset ritual range have helped you. If you ever need a further information or guidance, we are always happy to help. Wishing you well The Hayo'u Team
I absolutely love my Jade Comb…
I absolutely love my Jade Comb specifically for releasing scalp tension. Amazing service and and very well packaged.
9 September 2020
Unprompted review
Reply from Hayo'u Method
Thank you Alexandra, the Jade Comb is amazing, isn't it! So pleased that you love it and thank you for your review.
With best wishes,
The Hayo'u Team
And the wait continues
Team Hayou-
Can you please come back to me on the Amsterdam orders:
Order #48888] (19th June 2020)
Order #48890] (19th June 2020)
And the Dubai order:
Order #51221] (26th July 2020)
It has been months. When do you trigger a refund?
Thank you-
5 September 2020
Unprompted review
Reply from Hayo'u Method
Thank you for your valued comments - we fully empathise with our Customers and the delays some countries are experiencing with the postal system outside the UK. I am grateful you confirmed the safe arrival or your Amsterdam order and aware our Customer Wellness Team are in communication regarding your Dubai order.
Lovey product
Lovey product. Product delivered in a timely matter. Cannot wait to start using them. The oils have a wonderful feel.
4 September 2020
Unprompted review
Reply from Hayo'u Method
So pleased you love the products Lynne - and thank you so much for leaving such a lovely review, it is much appreciated.
With best wishes,
The Hayo'u Team
Easy to order
Easy to order, quick delivery, nicely packaged and excellent product 😀
2 September 2020
Unprompted review
Reply from Hayo'u Method
So pleased your order arrived quickly Susie - thank you for taking the time to leave a review.
With best wishes,
The Hayo'u Team
Highly recommended
I took the group class (3*45 minute sessions) on how to use the Hayo’u gua sha and precision tool. The session was led by Katie Blake and was very comprehensive and well taught. The three day format was perfect as we got three practice opportunities and there were plenty of opportunities to ask questions. At the end of the sessions, we were sent the slides and very helpful videos on how to use the gua sha and precision tool for further reference. Excellent value for money- highly recommended! Incidentally, I also booked a 1-2-1 with Katie after the group class and again, very helpful to discuss my skin care needs in detail. Also excellent value for money and well worth it!
18 August 2020
Unprompted review
Reply from Hayo'u Method
Hello PM,
Thank you so much for taking the trouble to post such a lovely review of Katie Blake's Masterclasses - they are wonderful, aren't they? We are delighted that you found it so worthwhile.
With best wishes,
The Hayo'u Team
A must have, awesome experience!!
Wonderful experience today having one on one with Katie Blake. If you are investing in the Gua Sha products, and they are amazing, I would highly recommend a session with Katie to get a personal tailored program to suit your needs. I have been using the tools since March hoping I was using it correctly, how wrong I was. My skin feels amazing after today’s session & now I know how to use it to suit my needs. Thank you Katie
13 August 2020
Unprompted review
Reply from Hayo'u Method
Hello Julie,
What a wonderful, glowing review - and by now I'm sure that your skin is wonderful and glowing too!
If you have any questions or if we can help you further, please don't hesitate to let us know.
With best wishes,
The Hayo'u Team.
Excellent products and customer service
The products are beautifully made and there is masses of free support online to help you get the best from them. I've done one of the courses which was really good value and can highly recommend that. Customer services were fantastic when I had a query, very speedy response, replacing an item immediately. Delighted, would thoroughly recommend.
12 August 2020
Unprompted review
Reply from Hayo'u Method
Hello Larissa,
So thrilled to hear that you are enjoying our products and our online tutorials - I hope that you are now putting into practice all that you learnt on your course!!
Thank you for taking the trouble to write a review - very much appreciated - and if there is anything else that we can help you with you know that we are here for you.
With very best wishes
The Hayo'u Team
Hi Katie and the team
Hi Katie and the team, absolutely loving my products also all the lives and little films from Katie help so much to use them at best!
11 August 2020
Unprompted review
Reply from Hayo'u Method
Hello Adriana,
So pleased to hear that you are enjoying your products and Katie's live feeds - we are happy to have you in our lovely community!
And thank you so much for taking the trouble to write a review - it is very much appreciated!
With very best wishes from us all at Hayo'u xxx
Thank-you Katie and everyone!
Thank-you Katie and everyone!
I love all the products I have ever bought, and people for whom I have bought things for special gifts are also enthusiastic! Thank-you ever so much!
Jane H.
11 August 2020
Unprompted review
Reply from Hayo'u Method
Hello Jane,
Thank you so much for taking the time to post a lovely review - it is very much appreciated!
So pleased to hear that you love our products.... and what a wonderful gift giver you are! Your friends are very lucky!
With best wishes,
The Hayo'u Team
A revelation in skin care💕
I received my first Hayo'u tool as a birthday present and I loved it so much, I have since gone on to get the body, rose quartz and body comb tools.
The facial and body rituals are so wonderful to do and have lifted my feeling of wellbeing, especially during the lockdown. But most of all, the results are fantastic. I have gone on to ditch my usual creams etc and just now use the oil facial/body tools. Thank you Hayo'u 💕💕
6 August 2020
Unprompted review
Reply from Hayo'u Method
Hello Anna,
What a lovely review to receive - thank you so much for taking the trouble to write it. We are delighted to hear that you love our products so much and thrilled to hear that your feeling of well-being has improved. Keep it up!
With very best wishes,
The Hayo'u Team
Love these products and method
Love these products and method, so supportive and empowering.
3 August 2020
Unprompted review
Reply from Hayo'u Method
Hello Sandra,
Delighted that you love our products and the Hayo'u Method - we're a little bit in love too!
But mostly we love our wonderful customers who take the time to write in and leave lovely messages - very, very much appreciated.
With best wishes,
The Hayo'u Team.
Got my first order in 9 days love the…
Got my first order in 9 days love the items but not real clear how to use precision tool
3 August 2020
Unprompted review
Reply from Hayo'u Method
Hello Frances,
I'm delighted to hear that you love your items - we love them too. If you haven't yet had chance to do so, you should look at our Instagram account https://www.instagram.com/thehayoumethod/channel/?hl=en
as we have some great tutorials by our expert gua sha facialist Katie Blake and you will find very precise posts on how to use the Precision tool.
Many thanks and very best wishes,
The Hayo'u Team.
This was my third order and frin…
This was my third order and frin ordering to receipt I was kept in touch with the progress of my order. It arrived on time safely packed. Thank you
2 August 2020
Unprompted review
Reply from Hayo'u Method
Hello Wayfarer,
Thank you so much for taking the trouble to leave a review for us - very much appreciated.
I hope that you are enjoying your products!!
With best wishes.
The Hayo'u Team.
Love the products
Love the products! Quick delivery and I love that their is lots of info on their site and insta!
2 August 2020
Unprompted review
Reply from Hayo'u Method
Hello Dee,
So pleased to hear that you love our products and that you are finding our information useful. Anything else that you want to know about, please just get in touch and we will help as much as we can.
Thanks so much for taking the trouble to leave a lovely review - very much appreciated!
With best wishes,
The Hayo'u Team
Always a return customer
Always a return customer.. products are amazing with the best customer service. Addicted to the HayouMethod. Maria x
2 August 2020
Unprompted review
Reply from Hayo'u Method
Hello Maria,
Thank you for leaving such a lovely review - much appreciated.
So thrilled to hear that you are a return customer and addicted to The Hayo;u Method - we are addicted too!
With best wishes,
The Hayo'u Team.
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