Haus installations Reviews 

199
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the staff's expertise and helpfulness from start to finish. Many people commend the installation teams for their politeness, tidiness, and the high quality of their workmanship. The products, such as doors and windows, are frequently described as amazing, looking new, and enhancing the overall appearance of homes. However, some customers also noted that installations occasionally took longer than initially expected, sometimes requiring multiple follow-up visits to address minor snags.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the professionalism, efficiency, and... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, efficiency, and... See more

Product

Reviewers express delight with the product, consistently praising the outstanding quality of new windows and... See more

Quality

Users describe positive interactions with quality, consistently praising the high standard of products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tyree & Bobby fitted my new front door. They were very friendly, professional, efficient & did a first class job. They explained what they had done & how the new door locks & unlocks. I was very happ... See more

Rated 5 out of 5 stars

Today we had Lewis and Louie ,our installation team from Haus round for about 4 hours to remove old door and windows and replace with a new more efficient door and windows and far better locking mech... See more

Rated 5 out of 5 stars

We are really happy with our new windows and also looking forward to the installation of our new front door soon. Molly came out to see us and she was really friendly and extremely knowledgeable abou... See more

Rated 5 out of 5 stars

On Friday, Alan & Ant returned to complete our installation of doors and facia boards. The work was carried out in a superior professional way. Nothing was a problem with any issue's to be rectif... See more


Company details

  1. Window Installation Service
  2. Conservatory Construction Contractor
  3. Conservatory Specialist
  4. Door Supplier
  5. Siding Contractor
  6. Window Supplier

Written by the company

Haus Installations is a local, family run company specialising in the supply and installation of: Windows, Doors, Fascia, Soffits, Guttering, Conservatories, Warm Roofs, Modular Build Extensions, Bi-folding doors, Cladding and Mock Tudor Boards. Covering Worcestershire, Herefordshire, Gloucestershire and Birmingham. Haus Installations take on all aspects of uPVC and aluminium installations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

199 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(199)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great experience

From Molly to the window installers, Darren and Jay, our experience with Haus has been a happy one. Our new windows are a big improvement.

19 July 2024
Unprompted review
Rated 5 out of 5 stars

I'm a returning customer

I'm a returning customer. Molly, Jay and Darren you have been fabulous, and the surveyor was great too. After leaving a review with only 4 stars previously, it's thanks to Tom the service engineer for being so efficient and reliable, putting right a few issues that we encountered during our previous installation that we came back for more! Jay and Darren were polite, friendly, tidy and professional whilst installing this time, nothing was too much trouble, we couldn't have asked for anything better, our windows look great, Thank you. Keep being you Haus so that I can keep recommending you!

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Trouble free double glazing experience.

This was an impulse buy of a relatively small window to prevent dead leaves blowing into an open porch. Haus made the purchase trouble-free from the initial order and signed contract, no deposit necessary, through the survey visit, to the completed installation, when payment is due.
The two fitters were polite and courteous, and finished the job quickly and efficiently.
Overall a five star experience.

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Haus

I recently had my door replaced by Haus Installations and the experience was outstanding from start to finish. The team’s professionalism, attention to detail, and commitment to quality were evident in every step. The installation was seamless, living close to the M5 the noise reduction is remarkable. Not only is my home becoming more energy-efficient, but it also looks great. I couldn’t be happier with the results and highly recommend Haus Installations to anyone seeking top-notch service and exceptional products. Thank you very much Tom and the team 👍
Bill, Oddingley

8 July 2024
Unprompted review
Rated 5 out of 5 stars

The fabulous Dan and Wayne Team really…

The fabulous Dan and Wayne Team really made the installation of my new warm Conservatory roof a great experience. They were speedy operators as well as being very knowledgable, pleasant and polite. They were such clean and efficient workers and are a credit to Haus. They are welcome back any day!

4 July 2024
Unprompted review
Rated 5 out of 5 stars

Thanks HAUS

Thanks HAUS
All round top job, from start to finish.
The whole team were a pleasure and the work was top notch.
We cannot recommend These guys enough.
Thanks again

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased with Haus

Great product, Haus kept us informed how our door was progressing, turned up on-time to install.
The 2 guys who did the installation were great, very approachable. They did not do any damage to the paintwork and cleaned the site once completed. Very pleased with the door and would highly recommend Haus.

13 June 2024
Unprompted review
Rated 5 out of 5 stars

We had Haus back again today to do the…

We had Haus back again today to do the gutterings and fascias, Tom and Jonny were friendly and quick and did a perfect job, Jonny spent alot of time clearing up the mess afterwards nothing left behind at all, very neat and tidy and the gutterings and fascias were perfect, had molly out again to give us a quote as usual very friendly and easy to sort it out.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent response to maintenance issue

Haus built an extension for us in 2020, we have encountered a problem with some weatherboards which have warped so I emailed their customer service team. The team were v polite and sent a service team who on the spot removed the existing boards and fitted a complete set of new boards. They were quick tidy and efficient I would recommend Haus to anyone thinking of home improvements.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to…

Excellent service from start to finish!! Really impressed with our new front door. Thanks to Emily, Adam, Isabel and Alan, who were very kind, professional and excellent throughout. Thanks to John for designing our door too. Would definitely recommend Haus.

12 June 2024
Unprompted review
Rated 4 out of 5 stars

All problems resolved

Since leaving a bad review Tom contacted me within 24 hours and the issues were resolved within 48 hours.

As mentioned previously everything up to and including fitting was 5 stars. A few issues afterwards but once Tom became aware, it was resolved quickly snd professionally. Adam was brilliant and professional and they are training new staff to improve the service going forward.

Overall i would now use them again.

25 March 2024
Unprompted review
Haus installations logo

Reply from Haus installations

Hi Andrew. I'm very sorry to hear this. We absolutely pride ourselves on the best aftercare. We have just taken on a new member of staff to soley manage any service calls like this to make sure they are not missed and to keep you updated. So i am very disappointed to learn that you have been missed. I don't have your full name on here so please phone tomorrow and ask for me personally and I will make sure your issue is resolved. Many thanks, Tom

Rated 5 out of 5 stars

New front door

Had a new door and a little bit of cladding installed, great process from start to finish. Really happy with the end result. Alan arrived at 8am and worked non stop. Lovely job.

7 June 2024
Unprompted review
Rated 5 out of 5 stars

A new house ready for Winter

Our initial enquiry and sign up for Replacement Windows and Soffits and Fascias were well executed by Jason and Molly.

Installation of the Replacement Windows by Darren and Jaydon was very efficient and extremely professional - and they are so tidy, cleaning up all the time - it was an honour to be in the presence of 70's local street dancer in Darren and retained firefighter Jaydon.

Finally the icing on the cake was the install of Soffits and Fascias by Tom and Jonny.

Such really lovely tradesmen. So polite and so conscious of where they are working - very impressed.

28 May 2024
Unprompted review
Rated 5 out of 5 stars

Customer Service at it's best 👌🏽

Customer Service at it's best 👌🏽 . Thank you Haus Installations for installing our beautiful Composite door. The sales experience was smooth, the designer was very patient and professional. It is a bespoke service and you do feel that you are getting what you paid for. The door looks really well made, the hardware is definitely robust and you get a 10year warranty for your piece of mind. Thank you Haus, we will definitely use your services again without hesitation.

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Issy was very friendly, knowledgeable and professional. Adam was very quick and efficient on the survey. Jay and Lewis went above and beyond on the install, and left it all neat and tidy, despite the awful weather on the day. Ricky came round about 10 minutes after they had finished to make sure we were happy with everything. Great job. The new front door looks amazing. Would definitely recommend.

22 May 2024
Unprompted review

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