Harvey Norman Security Reviews 

Bought washing machine from Harvey Norman Belrose. Took the extra cover as we were told it would cover everything for 5 years. Approx 10 days ago the machine went down with a leak..Contacted LG number on the warranty reffered to harvey Norman , reffered to product care.Serviceman came looked at machine and said not under warranty. Tried to call LG , Harvey Norman , Product Care & all general White Goods. All companies pointed me in other directions. OWhen I pointed out that I had bought the Washing machine in good faith & that I would approach NSW Fair trading if not addressed told do whatever you want..."""" I have spent minimum of 6 phone calls. I am quadriplegic and paid for the washing machine and need this working for my carers, thats why I paid for the full extended warranty as advised. NO ONE IN MY FAMILY WILL EVER DEAL WITH HARVEY NORMAN AGAIN
HIGHLY NOT RECCOMMENDED

Don't bother with Click and Collect. "Security review" ensures it takes days rather than the stock standard "i'll just go out the back and get it for you". If the product is in stock it should be literally that simple. Kicking myself I didn't go to JB HiFi.

Zero stars.
So I purchased items online via click & collect (1 hour). Turn up at the store and they’re “reviewing” my order. Up to 24 hours. Can’t get onto any customer service, online, phone, email. In store are hopeless because they’re waiting for the order to come through from the online process. They took my money though - that’s a given. Would have been easier presenting at the store with my cash or card. This is a nightmare. Avoid this bast@rd business like the plague

Excellent product, value for money and outstanding customer service.

Quick response. Quick service. No complaints!