Haru Haru Beauty Reviews 

649
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I love ti get into the store and listen to suggestions and new tips. But I had to say I was in need of some of my fav products as my holidays was prolonged! U guys had my back

Rated 5 out of 5 stars

Haru Haru has given me excellent advice regarding my skin care routine, in store and online. They’ve helped me clear my skin for which I am forever grateful, their detailed and competent information i... See more

Rated 5 out of 5 stars

When I still lived in Rotterdam, I used to shop at Haru Haru directly. Having moved away but not wanting to miss out on thei rgreat Korean treatment products, I ordered everything online for the first... See more

Rated 5 out of 5 stars

I recently discovered Haru Haru while searching for a specific Needly Daily toner . Not only did they have the item I was looking for, but their selection was vast, and the prices were competitive. Th... See more

Company details

  1. Cosmetics Store
  2. Health and Beauty Shop

Written by the company

Get the best Korean skincare and cosmetics directly in the Netherlands, Belgium and Germany. Shop online and offline in Rotterdam and Amsterdam, the Netherlands...


Contact info

4.9

Excellent

TrustScore 5 out of 5

649 reviews

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4.9

All reviews

(649)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Haru Haru has given me excellent advice…

Haru Haru has given me excellent advice regarding my skin care routine, in store and online. They’ve helped me clear my skin for which I am forever grateful, their detailed and competent information is what I liked the most in the (Rotterdam) store. Furthermore when I ordered online they also shipped my package very quickly, were generous with new samples and other small gifts which was also very much appreciated! Thank you guys.

30 December 2023
Rated 5 out of 5 stars

excellent service

I regularly visit the Haru Haru Beauty store in Amsterdam and I've always had a great experience there. The workers are friendly, educated and willing to help you with picking out new skincare. I didn't have the time to come by the store, so i ordered online! There is a big variety of products to choose from and you can easily filter your needs so that you can find the right product for you :) You can also use the 'compare' setting to compare multiple products. Furthermore, if you are unsure of what kind of products you should be looking for and what suits your skin there is also a page dedicated to helping you find out. The shipping was very fast and I received multiple notifications of when my package would arrive. The products arrived nicely packed and undamaged. Overall a great experience, I would order again! :)

22 November 2023
Rated 1 out of 5 stars

Did not receive the product i paid for…

Did not receive the product i paid for yet

13 September 2023
Haru Haru Beauty logo

Reply from Haru Haru Beauty

Hi Andriana, according to the track and trace of your parcel it shows that it was successfully delivered to you. If this is not the case could you please reply to my email send you on the 26th?

Rated 4 out of 5 stars

Expensive but fast

I normally go to the store, so I knew that I like the products. Shipping is very expensive, but was very fast.

23 July 2023
Rated 2 out of 5 stars

Late shipping

In your website standing 1-2days shipping time. I ordered friday, next monday, didnt come. Tuesday i travel for vacation without my order. Im totally dissapointed. I find other korean skin webshop.

26 July 2023
Haru Haru Beauty logo

Reply from Haru Haru Beauty

Hi Marian, it is true that packages are usually delivered within 1-2 working days as stated on our website. In this case, your order was placed just before the weekend (not working days) and delivered to your neighbors after the weekend. The said delay was caused by PostNL and we have no control over this.

I am sorry that you did not receive your products on time, but if you had informed us that you were leaving on Monday/Tuesday, we would have told you that you had better come to one of our physical stores because it is much too risky.

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