Harper Macleod LLP Reviews 

228
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Clients frequently highlight the exceptional dedication of the staff, describing them as professional, knowledgeable, and genuinely supportive during difficult and emotional legal procedures. Many people emphasize how wonderful it is to receive prompt communication, regular updates, and clear guidance from the very beginning to the final outcome. Though some customers noted that the journey could occasionally involve a lengthy process or minor delays due to external factors outside the team's control. Despite these occasional setbacks, consumers remain extremely satisfied with the successful results and expert handling of their personal injury or property claims.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, helpfulness, and clear... See more

Service

Customers consistently note positive experiences with service, describing the staff as professional,... See more

Customer service

People report overwhelmingly positive experiences with customer service, highlighting clear communication and... See more

Claim

Users describe positive interactions with claim handling, highlighting professional and efficient service... See more

Response time

Reviewers mention positive feedback about response time, highlighting prompt communication and regular... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the pleasure of having Alana deal with my case and she was wonderful from the beginning to the end. She got in touch with me and talked me through my options and what needs to happen/ will happ... See more

Company replied

Rated 5 out of 5 stars

Craig has been handling our case for over a year and he has been nothing but the best. Craig has kept us informed about the progress from start to finish, every update was communicated to us w... See more

Company replied

Rated 5 out of 5 stars

Kate and Aileen were fabulous helping with my purchase as a first time buyer in Edinburgh. The vetting process was upfront and very quick even with overseas parties. Aileen was supportive and efficien... See more

Company replied

Rated 5 out of 5 stars

Laura McLean has been my solicitor through an extremely long, difficult divorce and she has been an absolute rock throughout. Always totally focussed on my best interests, but also always mindful of c... See more

Company replied


Company details

  1. Lawyer

Written by the company

Harper Macleod is a leading independent Scottish law firm with offices in Glasgow, Edinburgh, Inverness, Lerwick and Thurso, offering a full range of commercial and personal legal services across Scotland, the UK and further afield. At Harper Macleod, it's all about you, not us. We put your needs at the heart of everything we do. We believe that your success determines our success and because no two clients are the same to us, we'll work harder than anyone else to understand your needs and objectives. You need problem solvers and advisers, not just lawyers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

228 reviews

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No recent history of asking for reviews

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4.9

All reviews

(228)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Karen!

I can’t recommend Karen Barre highly enough. From the very beginning, she was professional, approachable, and incredibly supportive throughout what was a really difficult time following my car accident.

She explained everything clearly, kept me updated at every stage, and always took the time to answer my questions — no matter how small. I felt listened to and reassured throughout the whole process, which made such a difference.

Thanks to Karen’s hard work and dedication, my case was settled successfully, and I genuinely felt she had my best interests at heart the entire time. I’m so grateful for her support and would not hesitate to recommend them to anyone needing legal help after an accident.

Thanks for everything Karen!

9 January 2026
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

Hello Ian, we appreciate you taking the time to share your thoughts. It’s great to hear that your experience with us was a good one.

Rated 5 out of 5 stars

Stuart Cameron took care of everything…

Stuart Cameron took care of everything with no hassle or fuss. Every contact was precise and to the point, which made it easy for communications, and every step of the claims process was explained and expertly guided through.
Would highly recommend Harper Macleod for their professionalism and ease of communication.

30 December 2025
Unprompted review
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Reply from Harper Macleod LLP

Dear Ian, thank you so much for your feedback – we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!

Rated 5 out of 5 stars

Personal Injury Experience

I was injured in a minor car crash and used Craig McKellar as my solicitor for the personal injury claim. From start to finish he was highly professional and approachable, and he took the time to clearly explain every step of the process so I always knew what was happening. He made what could have been a stressful experience much easier to deal with and ultimately secured a settlement that was more than I was expecting. I wouldn’t hesitate to recommend Craig to anyone needing a personal injury solicitor.

12 January 2026
Unprompted review
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Reply from Harper Macleod LLP

We’re so pleased to hear that – thank you for letting us know! Your feedback is important to us and always appreciated.

Rated 5 out of 5 stars

Olivia for Harper Macleod

Olivia has been an amazing help to me over the past year in regards to a compensation claim after my car accident just before Christmas 2024.
Olivia is extremely thorough in her work and dedicated to getting the best result possible. Added to this her communication is fantastic.
Thank you so much Olivia.

6 January 2025
Unprompted review
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Reply from Harper Macleod LLP

Hi Eilidh, thanks so much for your review! We’re happy to hear that you enjoyed your experience with Harper Macleod. Your feedback means a lot to us!

Rated 5 out of 5 stars

5* star service

Having recently dealt with Harper Macleod, I would definitely recommend to others. Friendly and professional. Alana handled my case and got the best outcome for me. Thanks again.

12 December 2025
Unprompted review
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Reply from Harper Macleod LLP

Dear Sam, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.

Rated 5 out of 5 stars

Insurance claim

I was updated frequently about my claim and was happy with the outcome I would like to thank Alana for her help in settling my claim would highly recommend using Harper Macleod

16 December 2025
Unprompted review
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Reply from Harper Macleod LLP

Dear Alexander, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

Rated 5 out of 5 stars

Exceptional service throughout.

From start to successful conclusion, I found the communication and support provided by the team at Harper Macleod to be exceptional, and I would highly recommend to anyone looking for legal representation in a personal injury claim.

16 December 2025
Unprompted review
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Reply from Harper Macleod LLP

We’re so pleased to hear that – thank you for letting us know! Your feedback is important to us and always appreciated.

Rated 5 out of 5 stars

Excellent conveyancing from Susan…

Excellent conveyancing from Susan Breen.

Harper Macleod have been our solicitors for many years and we would recommend them highly.

1 December 2025
Unprompted review
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Reply from Harper Macleod LLP

Thank you for taking the time and rating your experience with Harper Macleod. Your feedback is much appreciated!

Rated 5 out of 5 stars

Callie MacKay at Harper Macleod…

Callie MacKay at Harper Macleod answered all our queries very promptly and made us feel like we were her only clients. She provided a very professional and personal service throughout the process of selling our house and purchasing our new home. She was outstanding.

1 December 2025
Unprompted review
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Reply from Harper Macleod LLP

Dear Steve, thank you for your feedback. We’re happy that you had a great experience with Harper Macleod and appreciate you sharing it with us.

Rated 5 out of 5 stars

5 stars is not enough

5/5 is not enough for the service provided by all at Harper Macleod. Stuart Cameron dealt with my personal injury claim and he is a credit to the company, from the outset Stuart filled me with confidence that my claim was in experienced hands. Each step was explained thoroughly and progressed efficiently. My claim settled for substantially more than I thought it would, great job all.

24 November 2025
Unprompted review
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Reply from Harper Macleod LLP

Dear Ruth, thank you so much for your feedback – we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!

Rated 5 out of 5 stars

Highly Recommended Company

Rachael had been brilliant. Kept me up to date at every possible point and always been professional throughout the time.

Highly Recommend!

25 November 2025
Unprompted review
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Reply from Harper Macleod LLP

Hi Ryan, thanks so much for your review! We’re happy to hear that you enjoyed your experience with Harper Macleod.

Rated 5 out of 5 stars

Excellent service from Susan Breen and…

Excellent service from Susan Breen and the team who looked after the sale and conveyance of my property. Definitely recommended

14 November 2025
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

We’re so pleased to hear that – thank you for letting us know! Your feedback is important to us and always appreciated.

Rated 5 out of 5 stars

Rachael was so professional throughout…

Rachael was so professional throughout the process. She kept me informed at every stage and I'm very grateful for her guidance and advice. Huge thanks to her for her patience and hardwork, it is very much appreciated.

18 November 2025
Unprompted review
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Reply from Harper Macleod LLP

Thank you for taking the time and rating your experience with Harper Macleod. Your feedback is much appreciated!

Rated 5 out of 5 stars

Kept me informed

I was kept informed and updated with progress throughout the process of my claim.
I found that they sourced good medical advice.

6 November 2025
Unprompted review
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Reply from Harper Macleod LLP

Dear Janice, thank you for taking the time and reviewing your experience with Harper Macleod. Your feedback is much appreciated!

Rated 5 out of 5 stars

House purchase conveyancing

Will Davidson was prompt, communicative and extremely professional throughout my house purchase conveyancing. He was proactive and made a potentially stressful process as straightforward as possible. I really felt that he had my best interests at heart and wouldn't hesitate to recommend him.
Ian Mitchell

4 November 2025
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

Dear Ian, thank you so much for your feedback – we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!

Rated 5 out of 5 stars

Sean was a great help with my case

Sean was a great help with my case, answering all my questions promptly. Everything was done swiftly and the advice I was given worked out for the best.

29 October 2025
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

We appreciate you taking the time to share your thoughts. It’s great to hear that your experience with us was a good one!

Rated 5 out of 5 stars

I am very happy with my recent…

I am very happy with my recent experience with Harper Macleod.Very good communication throughout.Everything explained clearly with no problems.My claims advisor Stuart Cameron was very helpful.He kept in touch through the whole process,and made everything very clear.I am very happy with the whole process.

24 October 2025
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

We’re so pleased to hear that – thank you for letting us know! Your feedback is important to us and always appreciated.

Rated 5 out of 5 stars

Callie Mackay… Fantastic!!

Callie Mackay has recently acted on our behalf whilst purchasing a property. She has been continuously responsive and extremely supportive throughout the whole process. We can not recommend Callie high enough! We would have no hesitation in using Callie again!

17 October 2025
Unprompted review
Harper Macleod LLP logo

Reply from Harper Macleod LLP

Dear Ben & Angela, thank you so much for your feedback – we’re really pleased to hear you had a positive experience. We’ll be sure to pass your kind words along to the team!

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