Harmony Reviews 

1,481
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very easy to use website , discount code easily applied and an excellent shipping service ( Royal Mail tracked ) possibly the most user friendly website I have ever ordered from . Items arrived very... See more

Rated 5 out of 5 stars

In store purchase on the Oxford Street branch during December. Greah store layout, friendly staff and considering it was Christmas there was barely any queue time. Bonus: my lingerie fit perfectly (I’... See more

Company replied

Rated 5 out of 5 stars

The product is beautiful. It is like a piece of jewellery. A nice balance, between masculine and feminine. Meaning the choice of medium, being a metal ( is the masculine) and the finish in gol... See more

Rated 1 out of 5 stars

I had a problem, sent an email, and 3 months later am still waiting a response. After posting this review, I had a reply on 24 July asking me what the problem was. I found the email I had sent -in... See more

Company replied

Company details

  1. Sex Toy Store

About Harmony

Written by the company

Harmony Store is the UK’s leading premium sexual wellness retailer.

Exploring and discovering your sexuality and pleasure is a journey and we believe it should be free from stigma and judgement.

As a destination for Every Body – people of any gender and orientation, whether you play solo, in a couple or in groups – we make shopping for sex toys, seductive lingerie and bondage gear as normal as shopping for any other lifestyle, wellness or fashion item.

With Harmony you can be sure to have a safe and easy shopping experience, discreet packaging and receive expert advice.

Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(1,481)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely horrible experience

Absolutely horrible experience. Would not recommend buying from the site. Almost think I have been scammed. Careful not to lose your money like I did!! Place my order on 27/04. Nothing has arrived yet. Followed up with them on 06/05, 15/05 and they totally ignored me. They got back to me on 22/05 saying they had shipped it. It hasn’t arrived and it’s 1 June now.

22 May 2024
Rated 3 out of 5 stars

Well

Well, I dislike that I had to pay additional custum fees so it costed me more than expected, and I also wasn't sure when my package will arrive, I didn't get text message day before, but it's not big deal.
The toy itself has slight demage on the back that doesn't prevent me from using it properly but I wish it's not there. Material could be a bit better, but it's understandable that it would then cost more. Toy is very versetile and I can think of many ways to use it, I don't think that it will last me long time but I'm sure that I will have quite fun time using it.

1 April 2024
Rated 5 out of 5 stars

Attentive and quality.

The items are quality, and when ordering I forgot to add an item, instead doing it in a separate order. They noted this, and put them together appling the fast delivery to both. Such attentiveness is rare, and deserves praise.

2 March 2024
Rated 1 out of 5 stars

Hygiene? What hygiene?

What they don't tell you on their website is that most of their items are opened and security tagged for display in their store - so they break the hygiene seal and re-tape the box, leaving no way to tell if your item has been tampered with.

16 February 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look