Two trips today with courteous, friendly and helpful drivers. To and from both sides of Chelmsford (Great Baddow/Springfield) in peak periods. Avoided busy routes to reach destinations in go... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A Happycabs driver (Ali) was available straight away even though it was a busy Friday morning & other taxis had nearly an hour's wait. The driver's car was very clean & had a nice refreshing scent (n... See more
Company replied
We had a message to advise the taxi was on its way, turning up 5 minutes before the prescribed time. The drive was very polite helping load all the luggage and seeing us into his car. He was polite... See more
Company replied
Unbelievable..in times of need …. We were stranded due to incident outside of Colchester so our train was sent back to kelvedon… happicabs picked us up hassle free and had us to a family funeral p... See more
Company replied
Company details
Written by the company
Need a friendly, reliable ride? Happicabs is here to make your journey a breeze! We proudly provide taxis, minibuses, and minicabs across Chelmsford, Braintree, Witham, Maldon, South Woodham Ferrers, and surrounding areas. With over 60 years of experience, we’re dedicated to offering safe, smooth, and efficient rides that’ll have you smiling all the way to your destination! Whether you're off to the airport, heading to a hotel, enjoying a day out in London, attending a business meeting, going to the hospital, dropping the kids off at school, or catching a train or ferry, we’ve got the perfect ride for every occasion. Our team of DBS-checked, professional drivers will ensure you travel safely, comfortably, and on time. We make paying easy with options like cash, Apple Pay, and Google Pay. Plus, our handy taxi booking app (available for iOS and Android) lets you book and track your ride in real-time—making your travel experience smoother than ever. Just search for "Happicabs" in your app store and download it today! Whether it’s a quick trip, a special outing, or a group journey, Happicabs is here to provide you with top-quality service across Chelmsford, Braintree, and beyond. Whatever your transportation needs, you can always count on us for a friendly, reliable ride every time!
Get a Taxi within minutes!
Download the FREE App!
Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex!
Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses.
Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes.
We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles.
Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.
Contact info
Unit 8 Reeds Farm Estate, CM1 3ST, Chelmsford, United Kingdom
- 01245443443
- info@happicabs.com
- www.happicabs.com
4.3
Excellent
2K reviews
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brian!
I had Brian. Absolute guy he was, had great music playing (you can choose your own song with a device in the back) he has party lights, it was absolutely amazing
5 April 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Freddie, thank you so much for your very kind review. I am thrilled you enjoyed our party bus and that Brian looked after you. sincerely hope we continue to meet your expectations during your next journey with us,
The taxi driver has been very helpful
The taxi driver has been very helpful
4 April 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Elvira, thank you for your kind words. it is much appreciated by our entire team. sincerely hope we continue to meet these standards during your next journey.
Easy to book good price and a great…
Easy to book good price and a great driver couldn’t be happier
1 April 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Stuart, thank you for your kind words. It is much appreciated by our entire team. sincerely hope we continue to meet your expectations in the future. Kind regards
Taxi driver was very well experienced…
Taxi driver was very well experienced and friendly, helped me with luggages. Overall wonderful experience with very reasonable price.
28 March 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good afternoon, thank you for your very kind words. It is appreciated by our entire team. I sincerely hope that we continue to meet your expectations should you decide to use our services again.
Good time managers
Good time managers, come on time. No regrets with happicabs.
27 March 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good afternoon Patrick, thank you so much for your kind words. We strive hard to give everyone the service we believe they deserve and although sometimes we do fall short on the standards we set for ourselves I am thrilled that we managed to meet your expectations and sincerely hope we continue to do so. Kind regards.
Reply from Happicabs - Essex Taxi Service
Good afternoon Danielle, thank you so much for your kind words. It is much appreciated by our entire team. I sincerely hope we continue to meet your expectations during your next journey with us. Kind regards.
Good taxi service
I have used this company on a number of occasions and have always been happy with the service they provided. The online booking system is easy to use, and all drivers have been friendly and efficient
25 March 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening, Thank you so much for your kind words. I am thrilled that we have met your expectations and hope we continue to do so should you require our services in the future.
Driver when you said she would and looked after two elderly people well
Cab arrived on time. Driver helpful and courteous.
25 March 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Miall, thank you so much for your very kind review. It is much appreciated by our entire team. I sincerely hope we continue to meet your expectations in the future.
Abu was punctual and friendly
Abu was punctual and friendly, good service all round
22 March 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Thank you so much for your very kind words. I am thrilled that Abu met your expectations and I sincerely hope we continue to do so in the future.
Love Happicabs
Love Happicabs, fast service, on time and friendly drivers. Thank you
20 March 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Julie, thank you so much for your kind words. It is much appreciated by our entire team. I sincerely hope we continue to meet your expectations in the future.
Prompt arrival and friendly driver.
Prompt arrival and friendly driver.
20 March 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Donna, thank you so much for your very kind words. It is appreciated by our entire team. I hope we continue to meet your expectations during your next journey.
First class service …
We had a message to advise the taxi was on its way, turning up 5 minutes before the prescribed time. The drive was very polite helping load all the luggage and seeing us into his car. He was polite and engaged in a conversation on our journey. You could have a laugh with him.
From this and previse experiences this is the only taxi company we will ever use.
19 March 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Martin. I am so glad we met your expectations on this occasion and I genuinely hope we continue to do so in the futute.
Unbelievable..in times of need …
Unbelievable..in times of need ….
We were stranded due to incident outside of Colchester so our train was sent back to kelvedon… happicabs picked us up hassle free and had us to a family funeral promptly… fantastic driver very polite and helpful ….. 5* thank you
19 March 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Na, I am so glad we were able to give you the service you deserve on this occasion. I sincerely hope we meet your expectations should you need us again in the future.
Drivers are always friendly and helpful…
Drivers are always friendly and helpful - and keep you informed of arrival and vehicle identity which is very useful and secure
18 March 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Sacha, thank you so much for your very kind words. This is appreciated by our entire team. I hope we continue to give you this level of service during your next journey.
Airport pickup
Very reliable and great service. Booked online, driver was outside my house early very efficient and polite. Will definitely booke again with Happicabs, thank you.
18 March 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Jackie, thank you so much for your very kind words. I sincerely hope we meet your expectations in the future.
Made a very difficult journey to see a…
Made a very difficult journey to see a friend in hospital,,,,Glen the taxi driver helped me by just chatting,,,,being a genuine soul......💛 It could of turned out not well,,,,,,but he was fantastic....in fact,,,,all the taxi drivers at Witham Happicabs are great...lovely lads and lasses. Thankyou soooooooo much guys and gals. Regards,,,,jules ..(Carlos friend)
11 March 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Jules, thank you so much for your very kind words. I am sure our entire team will be thrilled by your kind words. I sincerely hope your friend is feeling better. Kind regards
Reply from Happicabs - Essex Taxi Service
Good evening Mrs Serrano, thank you so much for your very kind words. I sincerely hope we continue to meet your expectations in the future.
Driver arrived on time
Driver arrived on time. Despite roadworks blocking our route the driver found an alternative which got me to my destination on time
9 March 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Susan, thank you so much for your kind words. I hope we continue to meet your expectations in the future.
Check the route
Took the long way home. Cost £14.40 against normally around £12.5
5 March 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Paul, so sorry to hear you had an issue during your last journey. I have sent you a request for further information so I can address this for you.
Efficient and quick taxis with…
Efficient and quick taxis with affordable price as ever! Keep up the good work chaps 👏🏽👏🏽
1 March 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good Evening Ammar, thank you so much for your very kind review. It is much appreciated by our entire team. I sincerely hope that your next journey with us continues to meet your expectations,
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.