Handystraps Reviews 

110
•
TrustScore 2.5 out of 5

2.5

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Rated 5 out of 5 stars

My experience of this company has been excellent. Was able to collect goods when up in the Plymouth area. Sadly, it now appears that they have ceased to trade. A great shame.

Rated 1 out of 5 stars

Ordered Felix Cat Food in 17th December and paid £63.06. Food had not arrived by mid-January and numerous attempts have been made to contact them by email. They keep telling me they will sort it... See more

Rated 1 out of 5 stars

I've only given this company one star as there is no option for no stars! Unless you have money to burn, don't bother with this company as they will not bother with you. I ordered and paid for my good... See more

Rated 1 out of 5 stars

Extremely poor after sales service. Ordered an anchor chain with advertised 5000kgs breaking load to fit to our 1000kgs boat. Following Storm Francis on Tuesday the chain snapped and our boat was wash... See more

Company details

  1. Construction & Manufacturing

Information provided by various external sources

Handy Straps, Ratchets, Webbing, Buckles, Lifting Slings, Chains, Hooks, Handy Straps are providers of quality stainless steel and galvanised lifting gear and all types of strapping items including velcro.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

110 reviews

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2.5

All reviews

(110)

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Rated 1 out of 5 stars

Done a Runner!

I've only given this company one star as there is no option for no stars! Unless you have money to burn, don't bother with this company as they will not bother with you. I ordered and paid for my goods and still have nit received them as of 12th April. I have called on multiple occasions but the phone just rings out and eventually disconnects. I have also emailed and Whatsapp'd a different number. Same result.... no response.

12 April 2022
Unprompted review
Rated 1 out of 5 stars

I HAVE PLACED AN ORDER WITH THESE GUYS…

I HAVE PLACED AN ORDER WITH THESE GUYS AND DISPITE THE FACE THAT THEY HAVE TOLD ME IT WILL BE SENT OUT asap.
its BEEN 4 months !!

I still haven't received my items and they wont answer the phone or any of my emails.
id rate it a zero if i could.

12 April 2022
Unprompted review
Rated 1 out of 5 stars

Avoid Handystraps

Avoid Handystraps, I've been waiting for my order for over a month, they have stopped responding to my emails and they dont pick up the phone, I'm guessing they are going bankrupt and I'm not getting a refund

18 March 2022
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE
YOU WILL NOT RECIEVE YOUR GOODS BUT WILL LOSE YOUR MONEY!

14 March 2022
Unprompted review
Rated 1 out of 5 stars

Awaiting refund since 17 December

Ordered Felix Cat Food in 17th December and paid £63.06. Food had not arrived by mid-January and numerous attempts have been made to contact them by email. They keep telling me they will sort it out but I am still waiting on 10th February. I will never buy anything from this lot again. They are not answering their phone or replying to my emails.

Saturday, 12th February - I am happy to say that at long last I received my refund from Handy Straps via my PayPal account.

10 February 2022
Unprompted review
Rated 1 out of 5 stars

Poor after sales service, buyer beware!

Bought some long link 12mm 'mooring' chain for my boat (on the strength of their advert), the chains tangled up & were totally unsuitable for the purpose. Contacted them to explain & was promised that they would take the chain back & I could buy some short link chain at a discount..... then they changed their mind and said they couldn't take the chain back, but I could still buy the short link chain??? Advert says excellent for mooring use but product not fit for purpose. Owner of business would not acknowledge the fact that the product was not fit for purpose & tried blaming me for buying the wrong product when the advert clearly states that it was 'excellent for mooring chains'. Leaves me out of pocket & having to chase my refund throught the courts. I wouldn't recommend buying from them because the after sales service is diabolical & if you have a problem they're not interested in helping you out unless there is a profit involved for them.... BUYER BEWARE!!

27 February 2021
Unprompted review
Rated 5 out of 5 stars

Thay are fast and have good quality and…

Thay are fast and have good quality and affordable items. I could find very useful things on their website. They sent my items fast and the customer service answered me very quickly. They know exactly how to behave with their customers. Thank you guys!

19 October 2020
Unprompted review
Rated 1 out of 5 stars

Extremely poor after sales service

Extremely poor after sales service. Ordered an anchor chain with advertised 5000kgs breaking load to fit to our 1000kgs boat. Following Storm Francis on Tuesday the chain snapped and our boat was washed up on the beach. Handy straps were not interested, advising me that the chains were untested and to take it up with ebay knowing that it was outside their 30 day gurantee period. I requested a refund but was told no. The advert has now been changed and does not mention the breaking load. DO NOT BUY FROM THIS COMPANY -FALSE ADVERTISING.

27 August 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Very impressed with how easy it was create my order & its subsequent price, including postage. Received e-mails outlining acceptance/progress of the order & its dispatch. Delivery came within 36hrs of that dispatch e-mail. Very much recomend this company.

22 July 2020
Unprompted review
Rated 5 out of 5 stars

Good quality products at great prices

Ive had a few things from handy straps. Everything has been sold at a lower price than I could find any where else for the same quality product. Ive been very happy with every thing I have ordered. I will continue to use handy straps and would recommend them to anyone.

21 June 2020
Unprompted review
Rated 5 out of 5 stars

Top service

I have used handy straps a couple of times and am more than happy with the quality and price, so I will be using them again. Thanks

19 June 2020
Unprompted review

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