HandmadePiece.com Reviews 1,267

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the beautifully rendered artwork and the meticulous attention to detail in each piece. Many people also commend the excellent service, noting the professionalism and responsiveness of the staff throughout the entire process, from initial inquiry to final delivery. The delivery service is frequently mentioned as timely and secure, with items arriving well-packaged and in perfect condition. However, some customers also noted issues with the quality of the frames and stretcher bars, describing them as fragile and not suitable for larger paintings. A few other people also felt that some reproductions looked more like printed images with minimal brushstrokes rather than true hand-painted creations, and one reviewer experienced significant distortion due to an improper canvas stretching job.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers are delighted with the quality of the... See more

Quality

Reviewers mention positive feedback about quality. Many customers are delighted with the high quality of the... See more

Service

Users describe positive interactions with service, highlighting excellent quality and communication. Many... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping times, with... See more

Staff

Consumers find staff to be positive. Reviewers consistently praise the team's professionalism and... See more

Based on these reviews

Rated 5 out of 5 stars

This was my second artwork order with Handmade Piece. Having been absolutely delighted with the first order, I ask them to reproduce a very large piece of art, measuring almost 2m x 2m. Turns ou... See more

Company replied

Rated 5 out of 5 stars

What a fantastic service. I couldn’t reccomend Monica and her team enough. I couldn’t find anything online similar to what I was after, so I decided to look into personalised art, which is how I found... See more

Company replied

Rated 5 out of 5 stars

The team at handmade piece were responsive and delivered as expected. I requested a 60cm x 80cm Vincent Van Gogh inspired painting (wheat fields with crows) from landscape picture I had taken. The t... See more

Company replied

Rated 5 out of 5 stars

The artwork itself has been made beautifully. There was a point where i wanted a minor modification- the artist managed to do this very nicely. Additionally- I was hesitant to deal with a name at... See more

Company replied


Company details

  1. Art Gallery
  2. Art Studio
  3. Decoration and Interior Design Store
  4. Paintings Store
  5. Portrait Studio
  6. Sculpture

Written by the company

Representing the world’s largest handmade-only gallery, HandmadePiece collaborates with independent professional artists to offer museum-quality oil painting reproductions, custom paintings, and custom sculptures at favorable prices. In addition to famous painting reproductions and lesser-known painting replicas, we can also customize paintings from your photos or pictures, frame your artwork with the perfect match from over 400 classical and modern wooden frames, and provide worldwide express shipping. We offer free high-resolution photos of all final reproductions before shipment and free painting revisions if you need adjustments or retouching. Artists can make changes for your next preview, ensuring you receive the finished painting exactly as seen in the photo. Based on feedback from thousands of customers, our paintings are even more beautiful than the photo proofs. Additionally, we have a full-refund policy for each order, so there is no risk in purchasing artworks from HandmadePiece. Regarding sculptures, we specialize in customizing with various materials, including bronze, marble, wood, stone, resin, and fiberglass, with sizes ranging from small to extra-large. Our professional sculptors handle all projects with expertise. Please let us know if you have any needs or questions. Your satisfaction is our top priority, and we look forward to creating any artwork for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent service

Excellent service! We have bought more than few paintings from them and the results always met our expectations!

7 April 2026
Unprompted review
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Reply from HandmadePiece.com

Theodoros, thank you! We’re so glad you’re happy with our paintings. Can’t wait to create more for you!

Rated 5 out of 5 stars

The process was simple and quick

The process was simple and quick. Monica responded to my questions right away. I received my painting within a month and it looks just like the picture I sent. I had an opportunity to make adjustments but I didn’t need to. I had a great experience and would recommend.

6 April 2026
Unprompted review
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Reply from HandmadePiece.com

Gayle, thank you so much for your kind words! We’re thrilled to hear that our paintings continue to meet your expectations. Monica is so happy to be helpful. It’s always a pleasure to work with you, and we look forward to creating more beautiful pieces for you in the future!

Rated 5 out of 5 stars

Custom Artwork

What a great experience with HandmadePiece.com! I had a custom piece done and the communication at the beginning and throughout the process was great, the pricing was fair, and the end result was fantastic. I'd highly recommend this company.

2 April 2026
Unprompted review
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Reply from HandmadePiece.com

Thomas, thank you so much for your wonderful feedback! We’re delighted to hear that you had a great experience with your custom piece and that our communication, pricing, and final result met your expectations. Your recommendation means a lot to us, and we look forward to creating more beautiful artworks for you in the future!

Rated 5 out of 5 stars

All of the process was great and the…

All of the process was great and the follow on of everything, the result of the painting was I was expecting it, fantastic so far!

1 April 2026
Unprompted review
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Reply from HandmadePiece.com

Leandro, thank you so much for your kind words! We’re truly glad to hear that you’re happy with both the process and the final painting. It means a lot to us that the result met your expectations. If you ever need anything in the future, we’d be more than happy to assist you again!

Rated 5 out of 5 stars

I ordered a painting reproduction and…

I ordered a painting reproduction and everything went perfectly. Constant and prompt communication with Monica despite my repeated questions, all answered quickly and efficiently.
When the painting arrived it was robustly packaged in a wooden box and wrapped carefully in bubble wrap.
But the painting itself?……..absolutely outstanding. Unbelievably accurate. I chose to have it framed and the frame is also beautiful, sets off the picture nicely.
I cannot recommend this company enough. Thank you so much.

31 March 2026
Unprompted review
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Reply from HandmadePiece.com

Pete, thank you so much for your incredibly kind and detailed feedback! We’re truly delighted to hear that everything went smoothly and that you were happy with the communication throughout the process—it was my pleasure to assist you.

We’re especially glad that the painting and framing met your expectations and that it arrived safely. Your recognition of the quality and accuracy means a great deal to our team.

Thank you again for your trust and recommendation—it truly means the world to us. We would be more than happy to assist you again anytime!

Rated 5 out of 5 stars

Thank you to the “Handmade Piece” team…

Thank you to the “Handmade Piece” team for a wonderful experience in commissioning my very first art piece that represents my heritage. I was hesitant at first ordering a custom oil painting online, but Monica explained the process and made it extremely easy. The art is absolutely stunning!

30 March 2026
Unprompted review
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Reply from HandmadePiece.com

Chhea, thank you so much for your kind words and for trusting us with such a meaningful piece! We’re truly honored to have been part of creating your very first artwork representing your heritage.

Monica is so glad that she could help make the process clear and easy for you, and it means a lot to hear that you love the final result. Your satisfaction is the greatest reward for our team.

Thank you again, and we’d be delighted to work with you again in the future!

Rated 5 out of 5 stars

I have now commissioned 4 paintings and…

I have now commissioned 4 paintings and all have been excellent and very professionally framed .

29 March 2026
Unprompted review
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Reply from HandmadePiece.com

Paul, thank you so much for your continued trust and support! It truly means a lot to us that you’ve commissioned four paintings with us and have been happy with each one.

We’re especially glad to hear that both the artworks and the framing met your expectations. It’s always a pleasure working with you, and we look forward to creating more beautiful pieces for you in the future!

Rated 5 out of 5 stars

Exceeded expectations!

Excellent quality and excellent service. Like many people probably are, I was hugely sceptical about this and if I would get the result I wanted. But I am thrilled with the final artwork I received. It is perfect and a very good likeness to the original. Communication throughout has been excellent. Fast shipping, perfecty packaged. Very very pleased!

26 March 2026
Unprompted review
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Reply from HandmadePiece.com

Kay, thank you so much for your thoughtful feedback! We completely understand the initial hesitation, so it truly means a lot to hear that your experience exceeded expectations.

We’re delighted that you’re happy with the final artwork, its likeness, and the overall quality. It’s also wonderful to know that the communication, packaging, and shipping all met your expectations.

Your satisfaction means everything to us—thank you again for your trust and support!

Rated 5 out of 5 stars

Great: Communication - Product - Delivery

From the moment I sent through my initial inquiry, the team at HandmadePiece has been fantastic. Communication was clear, direct and quick. Recommendations and options were presented and reviewed with me. The payment process was simple. The timeline was true and correct almost down to the day. The actual artwork was exactly what I was hoping for. The preview image was extremely high-res and easy to see/approve. The painting was shipped and delivered in an extremely secure wooden carton to protect the contents. Will certainly choose this company again!

27 March 2026
Unprompted review
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Reply from HandmadePiece.com

Josh, thank you so much for your detailed and thoughtful feedback! We’re truly delighted to hear that your experience with our team was smooth and enjoyable from start to finish.

It’s great to know that the communication, recommendations, and timeline all met your expectations, and that the preview process helped you feel confident before shipping. We’re especially happy that the final artwork was exactly what you were hoping for and that it arrived safely.

Your support and trust mean a lot to us. We would be absolutely delighted to work with you again in the future!

Rated 5 out of 5 stars

Amazing artwork

I could not be happier with the final results. The artwork was incredible! Thank you HandPiece.com and your amazing artist

16 March 2026
Unprompted review
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Reply from HandmadePiece.com

Patrick, thank you so much for your kind words! We’re truly glad you’re happy with the final artwork—it means a lot to us. We’ll be sure to pass your compliments on to the artist. Thanks again for your support!

Rated 5 out of 5 stars

Amazing Artwork and Perfect Service

This was my second artwork order with Handmade Piece. Having been absolutely delighted with the first order, I ask them to reproduce a very large piece of art, measuring almost 2m x 2m. Turns out it was 'Mixed Media' (who knew!) so couldn't be rolled and sent it the normal manner by air. It would have to be sent fully framed and via sea freight. Although slightly more expensive, the main issue was extended delivery time ultimately taking around 16 weeks.

Absolutely worth the wait! Amazing picture beautifully rendered with unbelievable framing. And packing fit for shipping the Mona Lisa! Completely thrilled with the whole process.

I would 100% recommend Handmade Piece without reservation.

19 March 2026
Unprompted review
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Reply from HandmadePiece.com

Chris, thank you so much for your continued trust and for sharing such a detailed experience! We’re truly honored to have worked with you again on such a large and special piece.

We really appreciate your patience with the longer delivery time, and we’re absolutely delighted to hear that the final result made it all worthwhile. Your kind words about the artwork, framing, and packaging mean a great deal to our entire team.

Thank you again for your wholehearted recommendation—it truly means the world to us. We look forward to creating more beautiful pieces for you in the future!

Rated 5 out of 5 stars

An excellent result

An excellent result. And the correspondence service was good. Packaging and delivery were perfect.

16 March 2026
Unprompted review
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Reply from HandmadePiece.com

Roland, thanks for the feedback. We are so glad that you are satisfied with our service and quality. We look forward to creating more pieces for you in the future.

Rated 5 out of 5 stars

The oil painting I ordered was a…

The oil painting I ordered was a Picasso replica of the “Old Guitarist” blue era in 1904 and this artist did an amazing job and I had them frame it for me on a floating frame which came out fantastic. It was packaged and shipped well. They got this done exactly within the time frame 3 weeks which was incredible. Thank you and I will order more and tell my friends.

12 March 2026
Unprompted review
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Reply from HandmadePiece.com

Max, thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your Picasso “Old Guitarist” replica and the floating frame—it’s great to know it arrived safely and looked fantastic.

We’re glad the timing worked perfectly for you, and your kind words about our service mean a lot to our team. We look forward to creating more pieces for you in the future, and we truly appreciate you sharing your experience with your friends!

Rated 5 out of 5 stars

Really happy

Really happy - ordered from the UK, but the turnaround was super quick and postage was fast too. End result was superb.
I was hesitant at first, but checked Trustpilot, and the other reviews gave me re-assurance. Glad I did!

10 March 2026
Unprompted review
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Reply from HandmadePiece.com

Tom, thank you so much for your thoughtful review! We’re really happy to hear that everything—from turnaround time to delivery—met your expectations and that you’re pleased with the final result.

We completely understand the initial hesitation, especially when ordering from overseas, so it means a lot to know that the Trustpilot reviews helped reassure you—and even more that your own experience lived up to that confidence.

Thank you again for your trust and support. We’d be delighted to work with you again in the future!

Rated 5 out of 5 stars

Highly recommend

For my birthday, I decided to commission an oil painting on canvas. I chose a photograph of my two dogs. The painting is terrific and I am very happy with it.
The whole process went very smoothly.
I highly recommend this company.

9 March 2026
Unprompted review
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Reply from HandmadePiece.com

Francesca, thank you so much for your kind review! We’re delighted to hear that you’re happy with the oil painting of your two dogs—what a wonderful birthday gift to yourself.

It’s great to know that the entire process felt smooth and straightforward for you, and your recommendation truly means a lot to our team.

We hope the painting brings you joy for many years to come, and we’d be honored to assist you again in the future if you ever decide to commission another piece!

Rated 5 out of 5 stars

Very responsive

Very responsive. Very high quality result.

6 March 2026
Unprompted review
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Reply from HandmadePiece.com

AC, thanks for the review. The support and trust from customers like you encourages us to keep moving forward and hope everyone can get an amazing artwork. We look forward to hearing from you in the near future.

Rated 5 out of 5 stars

Great quality work

Great quality work! Friendly customer service - very easy transaction.

27 February 2026
Unprompted review
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Reply from HandmadePiece.com

Denise, thanks for the feedback. We will keep on providing the best service to all of our customers. Thanks for your support and trust. We look forward to painting for you again in the near.

Rated 5 out of 5 stars

Family Photo to Family Portrait

We had a photo as a family taken on a mobile with the intent to get a proper professional one taken to get a family portrait done while my Father was still well enough. It just had a fence in the background, but due to unexpected passing away, we could never repeat the exercise and this Company worked with us to take the picture, put it on a nice background of the garden and provide a lovely family portrait of us all. Took a few iterations, but really patient, provided a proof to agree before painting started and then delivered a fabulous quality painting with a high quality frame too. Fantastic, and many thanks

9 February 2026
Unprompted review
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Reply from HandmadePiece.com

Adrian, thank you so much for your heartfelt review. We are truly sorry for your loss, and we’re honored that you entrusted us with something so meaningful.

It means a great deal to us that we could help transform your photo into a family portrait that preserves such an important memory. We’re also glad that the revision process and previews helped ensure everything felt just right before the final painting.

Your kind words about the quality and framing mean a lot to our entire team. Thank you again for allowing us to be part of this special piece—we’re grateful to have been able to create something lasting for your family.

Rated 5 out of 5 stars

They are very professional

They are very professional, and the reproductions are exact copies of the originals. A true work of art. The projects are very well managed.

22 February 2026
Unprompted review
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Reply from HandmadePiece.com

Pascal, thank you very much for your kind words! We’re delighted to hear that you’re satisfied with both the quality of the reproduction and our project management.

Our team always strives to deliver artwork that stays as faithful as possible to the original, while ensuring a smooth and professional experience throughout the process.

We truly appreciate your support and look forward to working with you again in the future!

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