Hamptons Beds Reviews 

298
•
TrustScore 4 out of 5

4.0

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Rated 2 out of 5 stars

These reviews have absolutely nothing to do with hampton beds, hampton, Middlesex. hamptonbeds.co.uk hamptonsbeds.co.uk ceased trading over 18 months ago they were based in Batley Yorkshire

Rated 5 out of 5 stars

We were always kept informed of how things were being handled and delivery dates. Our bed arrived bang on time and we thought we were on a home run at putting it together.... hubbies had couple of... See more

Rated 5 out of 5 stars

What an amazing company! Ordered my bed Friday and came today as advised. Bed is exactly as show as the picture and excellent quality! Deliver service was brilliant even message me to say they were on... See more

Rated 5 out of 5 stars

I was very skeptical with some mixed reviews on here but it is absolutely worth it. It actually doesn’t make sense how much more other branded stores charge, considering this was delivered in a week.... See more

Company details

  1. Bed Shop

Written by the company

Online retailer of bespoke luxury beds and mattresses . We offer delivery available nationwide.


Contact info

4.0

Great

TrustScore 4 out of 5

298 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.0

All reviews

(298)

1 review in the last 12 months

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Rated 4 out of 5 stars

I feel the inconsistencies within this…

I feel the inconsistencies within this company and their poor customer service is what is letting them down.
Having said this, I had a positive experience. The bed came on the day and within the time slot that was given. The bed looks lovely and so is the fabric. Some minor issues were that the instructions are basically none existent and had to YouTube how to fix the bed together. We also found that the metal frame that goes under the bed (for the ottoman) was bent and therefore it wouldn’t have been possible to put the screw in but to save the hassle of returning we just bent it back. I would order from this company again but it seems like it would either be hit ot miss

7 February 2024
Unprompted review
Rated 5 out of 5 stars

Lovely bed

Lovely bed! And great customer service would definitely recommend 🙂

5 February 2024
Unprompted review
Rated 5 out of 5 stars

I’ve bought 2 beds from Hampton beds…

I’ve bought 2 beds from Hampton beds now and won’t go anywhere else both beds have been to a five star standard last bed I ordered was a few hiccups but they went above and beyond to sort it out will be ordering another one soon ⭐️⭐️⭐️⭐️⭐️⭐️

2 February 2024
Unprompted review
Rated 5 out of 5 stars

Iv had clear instructions when it’s…

Iv had clear instructions when it’s being delivered on email and had an inquiry which I did on messenger they were quick to reply and very friendly and helpful. Bed is absolutely amazing I love it exactly what I ordered colour etc, I actually recommend 3 other people and know one ordered and has had hers delivered and the other 2 lady’s are ordering soon.don’t hesitate order quality beds

15 January 2024
Rated 5 out of 5 stars

Trustworthy!

Easy, comfortable and trustworthy from the start! very efficient and exactly what we ordered! Very happy!

27 January 2024
Unprompted review
Rated 1 out of 5 stars

Sent a totally different shade to what I ordered

I purchased a bed from Hamptons beds and was sent a completely different shade to what I ordered. I’ve asked for them to call me but was only sending WhatsApp messages. I’m really disappointed I put a photo on their Facebook with a comment and that was deleted. Poor customer service.if what they were telling me to be the truth why delete my photo and comment on Facebook just shows there guilty I guess and in the wrong.

27 January 2024
Rated 1 out of 5 stars

I ordered and paid for 4 fabric samples…

I ordered and paid for 4 fabric samples of a bed I was interested in buying. Nearly 6 months later I still have not received the samples I paid for. I have emailed countless times and reach out to them on social media and even attempted to phone them with no reply from either customer care sources for “Hampton beds”. I fear what would have happened if I’d have spend the money on a bed what would have happened. Really poor customer service and wouldn’t chance throwing my money at such a poor customer service based company.
Neither is ideal but I’d much rather be out of pocket £5 than £500.

15 January 2024
Rated 5 out of 5 stars

Really nice quality

Really surprised with how nice the quality of the bed was. Solid construction and easy to put together. Daughter loves it. It arrived in good time through Amazon, was left by the driver exactly where asked, was well packaged. Really….no issues whatsoever.

14 January 2024
Unprompted review
Rated 4 out of 5 stars

Good quality bed

The bed arrived earlier than expected with the delivery driver advising on delivery times.
The bed itself is very good quality, my only downside would be the mattress isn’t amazing but doesn’t the job for my son for the time being. Would purchase a bed from them again.

5 January 2024
Unprompted review
Rated 2 out of 5 stars

Beautiful bed but ….

I’d love to give 5 stars the bed itself was beautiful the delivery men were great but upon assembling my bed i found out the feet for the bottom were missing I reached out to hamptons on the Monday as delivery was a Saturday after being told it didn’t come with feet I infact proved it did and was assured these would be sent next day delivery (no problem) only we are nearly two weeks past and still no feet I had to order some at my own cost after spending a nice amount of money for a bed not impressed the bed was not level until I got feet for it so I didn’t sleep on it

28 December 2023

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