Hamptons Beds Reviews 

298
•
TrustScore 4 out of 5

4.0

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Rated 2 out of 5 stars

These reviews have absolutely nothing to do with hampton beds, hampton, Middlesex. hamptonbeds.co.uk hamptonsbeds.co.uk ceased trading over 18 months ago they were based in Batley Yorkshire

Rated 5 out of 5 stars

We were always kept informed of how things were being handled and delivery dates. Our bed arrived bang on time and we thought we were on a home run at putting it together.... hubbies had couple of... See more

Rated 5 out of 5 stars

What an amazing company! Ordered my bed Friday and came today as advised. Bed is exactly as show as the picture and excellent quality! Deliver service was brilliant even message me to say they were on... See more

Rated 5 out of 5 stars

I was very skeptical with some mixed reviews on here but it is absolutely worth it. It actually doesn’t make sense how much more other branded stores charge, considering this was delivered in a week.... See more

Company details

  1. Bed Shop

Written by the company

Online retailer of bespoke luxury beds and mattresses . We offer delivery available nationwide.


Contact info

4.0

Great

TrustScore 4 out of 5

298 reviews

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4.0

All reviews

(298)

1 review in the last 12 months

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Rated 5 out of 5 stars

Excellent

Excellent, second bed I have ordered from here, first a superking and then a double for my son. Great quality prompt delivery.

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Ordered my stunning bed from this…

Ordered my stunning bed from this amazing site! The service could have not been any better. They are so helpful & so understanding. And delivery is so quick.
The quality of this bed is so unreal & for the price you can’t get any better.
Would definitely recommend❤️

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Hamptons Beds communication throughout the purchase was excellent- I had questions answered by the chat service promptly and efficiently before ordering and then lots of messages to confirm when the delivery would be. All of this communication was friendly and helpful. We’ve been ordering quite a bit recently for the house and Hamptons Beds customer service really was far superior to anyone else. The bed itself is lovely and was very easy to assemble, we didn’t chose a particularly expensive bed so I was surprised by the quality and finish. When we need beds again in the future we will definitely be looking here first!

3 August 2024
Unprompted review
Rated 3 out of 5 stars

The delivery was within the time specified

The bed is a great value for the price. The delivery was within the time specified. The guys were nice and fast in assembling the bed but one of them broke my wardrobe mirror while trying to fix the bed which is going to cost me a fortune to fix, hence the 3 star rating.

27 July 2024
Unprompted review
Rated 1 out of 5 stars

Cheap for a reason…

Had a bed delivered and paid £50 for assembly. The two guys assembled the bed and once finished one of the guys said to me in a few days you will need to tighten the screws with a spanner. I have no idea why he did not assemble it properly in the first instance.

They refused to take the bed packaging with them too.

I have no tools at home as I’ve just moved and I paid for assembly.
The bed is still shaking after poor assembly and head board shakes just touching it.

I complained 3/4 times via email and WhatsApp and a phone call but was met with extremely rude customer service via email who refused to give me their name.

I was told they would contact the manufacturer and get back to me and now it’s been over two weeks with no response whatsoevr. Absolutely shocking customer service if something goes wrong! Hence why to steer clear of these cheap and so called cheerful small businesses.

I will never use these cowboys again or recommend them to anyone

30 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company

I had my bed frame and mattress delivered within a week. The customer service was amazing. I had answers to all my questions almost immediately. I felt so supported and informed. The delivery and assembly team were quite friendly and did a good job. I would definitely buy again from Hamptons bed.

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Bed of Dreams

I had been searching for a new bed for a few weeks and after the one I chose from a large well know supplier of beds and sofas fell through I panicked and came across Hampton Beds.

Well, I am a firm believer in everything happens for a reason because the bed frame and mattress I purchased (that was delivered within a week - to the north of Scotland when they are based in England) is an absolute bed of dreams.

The customer service portal that I used through WhatsApp was so helpful and I’m not sure who helped me and all of my tedious questions was wonderful.

I am absolutely delighted with my bed and mattress - the quality is absolutely fantastic and no different to any beds that you would expect from larger companies.

I am so pleased that I found Hampton Beds on instagram and cannot thank them enough. You have made a girl with the stress of moving house very, very happy! I could not recommend Hampton Beds enough.

Thank you x

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Helpful company and great prices

Was living house and wanted to order a bed and get it delivered to the new house. All done nice and easily with them and no hassle at all. Delivery was great and now the beds built I’m happy with the style and quality

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Very good bed

Easy getting my bed from start to finish, Delivered in time slot provided with texts nearer the arrival time. Easy to assemble, made with good quality materials 😃

21 May 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Fast delivery and was clear communication all away through. The two guys who delivered were really nice too. My bed is so comfy I love it. Thanks so much Hampton beds.

2 May 2024
Unprompted review
Rated 4 out of 5 stars

It’s a nice bed

It’s a nice bed, and good quality mattress. The delivery communication was brilliant. However the one downside is that the bed isn’t exactly what was shown in the picture. This was a bed for my son, and in the picture the studs looks small, however when we got the bed, the studs were huge, making it look very blingy which isn’t what we were after.
Bit on the whole it was good.

1 May 2024
Rated 5 out of 5 stars

Fast delivery and received updates the…

Fast delivery and received updates the day before and the day of arrival. Arrived within 60 minutes allocated time slot. Very easy to assemble and very comfy bed. I ordered the 1000 spring mattress alongside the new bed which is very comfy. Overall very pleased with my order, thank you and I will be recommending to others!

9 May 2024
Unprompted review

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