Habyt Reviews 

My experience with Habyt was extremely disappointing. The apartment did not meet expectations and was in an unacceptable condition. Customer support was practically non-existent—there was no email or phone number available, and responses, if they came at all, took weeks. Additionally, my termination request was not accepted, resulting in invoices being sent to me for several more months. Ultimately, I had to involve a lawyer, as reasonable communication with Habyt was simply impossible. Even one star is more than this service deserves.

In case of problem there is no reference person to contact.
It is not possible to solve all the problems with tickets.
I had not hot water in winter and it took more than two weeks to get it repaired.

I wanted two rooms but you guys gave me one am not happy with it

Dishwasher still broken from first day. You haven’t sent anyone yet to repair it.

I like the services, the ease of booking a flat, the handling of house wear and tear maintenance related affairs.
I like that the company is international and english friendly.

I dislike the inaction or laxness of Habyt in case of handling house mate related complaints.

The house cleaning service should be weekly instead of biweekly if multiple people living together.
Depending on the number of people staying at an apartment, the service frequency should be increased or decreased.

Hello good day, i got debitted 680 euros instead of 640 euros for my september house rent .

The room and apartment was super dirty. Customer service is not friendly.

Dirty room when I arrived. For almost 2 months I don’t have cleaning service that I am paying for. A lot of people subletting their room and this creates a chaos

User friendly and efficient.

They randomly cancelled my rent contract after 5 years with no explanation. They refuse to answer any of my tickets.
They don't even answer to the lawyer I had to hire at a great expense.
Unbelievably bad and illegal behavior

Very proactive team, contract signature very easy,

this is by far the worst company I've had to deal with in my life, the customer service is non existing. one of my roommate lost their keys and waited 4 month for a new one, we had to open him the door every time and this is just one exemple their are way toooo many.

I have had a room cancelled within two and a half weeks of moving in.

After the first cancellation I was offered solutions. I chose one room and finally they forced me to choose a different one.

I still don't know if this is solved. I hope this is the definitive one.

How simple they made everything and user friendly. The prices are good as well and the rooms are modern, clean and helps feel comfortable.

Everything went wrong

I’ve received absolutely no support or assistance for any of the tickets I’ve raised with Habyt. Despite my contract still being valid, I suddenly received an email instructing me to return my keys. They claim a property manager will contact me, but I highly doubt one even exists since no one has ever reached out to address any of my issues. This organization is a disgrace to the concept of “Customer Service.”

Worst ever customer service, customer service aims for closing a ticket rather than providing a solution even in emergency situations.

Worst Customer service ever

After made you paid the all the fee, they claimed the room was unavailable.

Although sales made you to book and pay immediately to secure the room, they will then dispose of the contract with you arbitrarily, and claiming that ( half way before moving in) the room was double booked. Reservation is nothing，questionable Availability.

After all these, you will find that the sales was the only one who spoke about this.

I could sign the rent contract from abroad before relocating to Berlin. The room exactly as in the picture. Super clean and the overall Apartment is new. All dishes present and perfect. Toilet and shower works perfectly, and wi-fi is fast and constant. Regular cleaning is carried out by external service provider. Hier ist alles Super!