I had a very disappointing experience with GunsBet. From the beginning, there were promises of bonuses and offers that were not delivered as advertised. Some of the games were not working prope... See more
Company replied
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I had a very disappointing experience with GunsBet. From the beginning, there were promises of bonuses and offers that were not delivered as advertised. Some of the games were not working prope... See more
Company replied
Casino itself is quite ok but I put 1 star because of the non respect of their T&C and delay in withdrawal, which is clearly not acceptable for online casino. I request withdrawal 3 days ago and... See more
Company replied
From my experience i will say its the best casino site . they have so many games providers , fast withdrawals each problem you face they have fast solutions , and never forget the best vip manger you... See more
Company replied
Gunsbet is a great Casino. Lots of different software providers for slots, live casino and sports all in the one place. Very user-friendly interface which makes it so easy to navigate and find what... See more
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I had a very disappointing experience with GunsBet.
From the beginning, there were promises of bonuses and offers that were not delivered as advertised. Some of the games were not working properly, and when it came to withdrawals, the process was either extremely difficult or not possible at all.
What made the situation worse was the lack of clear communication and the long delays in responses. Despite multiple attempts to resolve the issue amicably, I did not receive a clear or professional resolution.
Overall, this platform did not meet my expectations in terms of transparency, reliability, or customer support. I would advise others to be cautious.

Reply from Gunsbet - Aussie Casino
I want to like this place, decent RTP and layout. However they quite openly display instant withdrawals on their homepage but in practice it takes usually at least a day if not longer. The staff fail to grasp the fact that despite the terms and conditions suggesting 48 hour processing time. Any advertising that offers promises of such things like instant withdrawals, generally by law must be adhered to. Clearly they are happy to rake in the business with the false promise of instant payouts, but in practice it’s all a fabrication. They are happy to help you through a complaint process. But that would only be because by the time the complaint is filed and reviewed days later, the withdrawal probably will have been completed and so there wouldn’t be much of a case. Despite that, they still maintain this practice of false advertising. Either their comprehension skills are non existent or they don’t care about false advertising.
Before you respond gunsbet, save yourself the effort of copy and pasting the same, “as per our terms” and “we are a licensed casino so we don’t break the law”

Reply from Gunsbet - Aussie Casino
Casino itself is quite ok but I put 1 star because of the non respect of their T&C and delay in withdrawal, which is clearly not acceptable for online casino.
I request withdrawal 3 days ago and still did not get money. Ther T&C are clear « maximum 48hours » and when I ask the support, they keep telling they will do it asap …
I could change my note if it is sorted shortly and consider that as an isolated incident, but untill it’s not solved, my note will be 1.

Reply from Gunsbet - Aussie Casino
Amazing online casino, I have the best VIP manager named Dylan! So helpful & always giving me free bonuses. Would highly recommend this online casino 💸

Reply from Gunsbet - Aussie Casino
I love gunsbet casino. Everything works. My VIP manager Dayan is the best. Always have a good offer, bonus, free spins.. and very helpful no matter what.
I love it! Visit Gunsbet yourself and you know what I am thinking about.

Reply from Gunsbet - Aussie Casino
I love gunsbet casino. Everything works. My VIP manager Dayan is the best. Always have a good offer, bonus, free spins.. and very helpful no matter what.
I love it! Visit Gunsbet yourself and you know what I am thinking about.

Reply from Gunsbet - Aussie Casino
I always have a great time at Gunsbet Casino! Dayan, my VIP manager, always supports me with free spins and answers my questions whenever I need help. Thanks 😃

Reply from Gunsbet - Aussie Casino
Dayan is my VIP manager at Gunsbet, he is available 24/7, no matter the time, i always get a reply within minutes.
Always super helpful, kind and to the point. I look forward to keep on playing at Gunsbet where the customer service always attends to my needs.

Reply from Gunsbet - Aussie Casino
Gunsbet is a great Casino.
Lots of different software providers for slots, live casino and sports all in the one place.
Very user-friendly interface which makes it so easy to navigate and find whatever you desire.
And the best VIP Manager there is. Dayan is always there to help and assist you in every way possible even if its just for a chat and give some support, truly more than a VIP Manager, also a friend.

Reply from Gunsbet - Aussie Casino
Total scam. I was promised freespins when I made deposit. I asked about the spins many times. Everytime different explanation why cant I have them. Also you can't win anything and can't wager the bonus money. Really rude custom service. Never again.

Reply from Gunsbet - Aussie Casino
I think it’s rigged tbh, i deposited playing my usual games as they usually always get a hit but it felt so off it was glitching and then delaying and I was barely getting wins and if I did get a win it would take forever to get another which is so weird cause my go to games always gives back a decent amount, just not this game site though very obvious it’s being controlled, good games but not when it’s obviously being controlled. &p.s real person, burner account 😂

Reply from Gunsbet - Aussie Casino
The account was blocked with several thousand euros without notification and the funds were withheld. Support has been responding for weeks with "I understand your concern, but I won't be able to do anything until I get a response from the relevant department. I will try to speed up
this process!
Now Support is responding again and withholding all funds for no reason. ATTENTION fraud!

Reply from Gunsbet - Aussie Casino
I've been using this casino for many years now besides having a really fast payout time Dayan VIP Manager always looks after me I normally don't like using the normal deposit bonuses and every time I have a loss I'll email Dayan and ask for a cash back or some free spins and he is always happy to help and replies almost instantly then adds the bonus onto my account if you try Guns Bet Casino ask for Dayan to be your VIP Manager and don't be scared to ask for a bonus if luck has not been on your side or before you make a deposit send Dayan an email first and he's more than willing to help out and often can give you a better bonus than the standard one on offer thanks again Dayan
Peter

Reply from Gunsbet - Aussie Casino
Gunsbet is a solid casino great range of games, missing some popular providers but make up for it with great vip managers.

Reply from Gunsbet - Aussie Casino
Love this casino & love how attentive my casino VIP manager is special shout out to Lea

Reply from Gunsbet - Aussie Casino
Love this site . Love the games and love how prompt my host is always to my requests.

Reply from Gunsbet - Aussie Casino
Beware of this website!!!!!
They keep spamming you even though you haven't requested their emails. I suspect they might be scammers.

Reply from Gunsbet - Aussie Casino
The games are tight most days. When they provide any type of bonus it's always at 40X wager so on a match of 500 you would need to play and win 20,000 before you can withdraw which with games that rarely provide bonuses and Blackjack that shows dealer with 20s on almost every hand it's impossible. I have requested numerous times to close my account and they just throw bonuses in to keep it open. I have asked at least 15 times to close the account and they just won't. When I asked for a time out same thing, they just push amd push and won't comply with my request.

Reply from Gunsbet - Aussie Casino
Easy to use and great variety of slots
Kaena

Reply from Gunsbet - Aussie Casino
The experience I've had with the casino is very good they handled everything with easy no complications what so ever

Reply from Gunsbet - Aussie Casino
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