Gunsbet - Aussie Casino  Reviews 139

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I had a very disappointing experience with GunsBet. From the beginning, there were promises of bonuses and offers that were not delivered as advertised. Some of the games were not working prope... See more

Company replied

Rated 1 out of 5 stars

Casino itself is quite ok but I put 1 star because of the non respect of their T&C and delay in withdrawal, which is clearly not acceptable for online casino. I request withdrawal 3 days ago and... See more

Company replied

Rated 5 out of 5 stars

From my experience i will say its the best casino site . they have so many games providers , fast withdrawals each problem you face they have fast solutions , and never forget the best vip manger you... See more

Company replied

Rated 5 out of 5 stars

Gunsbet is a great Casino. Lots of different software providers for slots, live casino and sports all in the one place. Very user-friendly interface which makes it so easy to navigate and find what... See more

Company replied

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3.6

Average

TrustScore 3.5 out of 5

139 reviews

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Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with GunsBet.

From the beginning, there were promises of bonuses and offers that were not delivered as advertised. Some of the games were not working properly, and when it came to withdrawals, the process was either extremely difficult or not possible at all.

What made the situation worse was the lack of clear communication and the long delays in responses. Despite multiple attempts to resolve the issue amicably, I did not receive a clear or professional resolution.

Overall, this platform did not meet my expectations in terms of transparency, reliability, or customer support. I would advise others to be cautious.

29 December 2025
Unprompted review
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Reply from Gunsbet - Aussie Casino

Thank you for sharing your feedback.

We have reviewed your account and the points raised in your comment.

We can confirm that all platform features, including bonuses, games, and account operations, were provided and processed in accordance with our Terms and Conditions, which are applied consistently to all players. No technical or operational issues affecting your account were identified during our review.

We understand that individual expectations may differ; however, based on verified account activity, we are confident that all actions taken were appropriate and compliant with our policies.

We are genuinely sorry to hear that your experience with our platform did not meet your expectations. While we always strive to provide a reliable, transparent, and enjoyable environment for all our players, we understand that individual experiences can vary.

We sincerely appreciate the time you spent with us and the feedback you have shared, as it helps us continue improving our services. Although this experience may not have been what you hoped for, we wish you every success and happiness in your future endeavors, and hope that your next experiences bring you the satisfaction you are looking for.

Best regards,
Gunsbet Casino Team

Rated 1 out of 5 stars

I want to like this place

I want to like this place, decent RTP and layout. However they quite openly display instant withdrawals on their homepage but in practice it takes usually at least a day if not longer. The staff fail to grasp the fact that despite the terms and conditions suggesting 48 hour processing time. Any advertising that offers promises of such things like instant withdrawals, generally by law must be adhered to. Clearly they are happy to rake in the business with the false promise of instant payouts, but in practice it’s all a fabrication. They are happy to help you through a complaint process. But that would only be because by the time the complaint is filed and reviewed days later, the withdrawal probably will have been completed and so there wouldn’t be much of a case. Despite that, they still maintain this practice of false advertising. Either their comprehension skills are non existent or they don’t care about false advertising.

Before you respond gunsbet, save yourself the effort of copy and pasting the same, “as per our terms” and “we are a licensed casino so we don’t break the law”

15 December 2025
Unprompted review
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Reply from Gunsbet - Aussie Casino

Thank you for your feedback.

We understand your frustration regarding withdrawal timing and the way terms like “instant withdrawals” can be perceived.

When a casino advertises instant or fast withdrawals, this typically refers to how quickly the payment is processed once all internal checks and requirements are complete. In reality, the overall time from clicking “withdraw” to funds appearing in your account depends on several factors beyond the casino’s front‑end wording.

These factors often include:

Verification and security checks that must be completed before any payout is processed — this is a standard safety procedure in the industry to protect player accounts and prevent fraud.

The payment method chosen — certain options (e‑wallets, for example) can be much faster once the casino has processed the request, while traditional bank methods naturally take longer due to the banking system.

Compliance and risk review processes that may be triggered depending on account status, amount, or documentation — these reviews are part of responsible operations and can add a short delay.

Because the casino cannot control external banking or third‑party processing times, it is common for what is advertised as “instant” to mean that the casino aims to handle its part of the process quickly, but the total time until the player sees the money will vary based on the above steps and systems in place.

We appreciate you taking the time to share your experience and will consider your feedback on how we describe our payout expectations so they better align with real player expectations.

Kind regards,
GunsBet Casino Team

Rated 1 out of 5 stars

Delay in withdrawal

Casino itself is quite ok but I put 1 star because of the non respect of their T&C and delay in withdrawal, which is clearly not acceptable for online casino.

I request withdrawal 3 days ago and still did not get money. Ther T&C are clear « maximum 48hours » and when I ask the support, they keep telling they will do it asap …

I could change my note if it is sorted shortly and consider that as an isolated incident, but untill it’s not solved, my note will be 1.

23 November 2025
Unprompted review
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Reply from Gunsbet - Aussie Casino

Thank you for sharing your feedback. We’re sorry to hear about the delay in your withdrawal — we understand how frustrating this can be.

Please note that while our Terms & Conditions state typical processing times, certain verification or security checks can sometimes extend this period. Our support team is always available to assist and ensure that withdrawals are processed as quickly as possible. We appreciate your patience and hope to resolve this matter promptly.

Best Regards,
GunsBet Casino Team

Rated 5 out of 5 stars

Best casino & VIP manager Dylan

Amazing online casino, I have the best VIP manager named Dylan! So helpful & always giving me free bonuses. Would highly recommend this online casino 💸

16 August 2025
Unprompted review
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Reply from Gunsbet - Aussie Casino

We’re thrilled to hear that you’re enjoying your experience with our casino and that Dylan, your VIP manager, has been so helpful! Providing excellent support and rewarding our players is very important to us, and your recommendation means a lot.

Thank you for sharing your positive feedback!

Best Regards,
GunsBet Casino Team

Rated 5 out of 5 stars

I love gunsbet casino

I love gunsbet casino. Everything works. My VIP manager Dayan is the best. Always have a good offer, bonus, free spins.. and very helpful no matter what.
I love it! Visit Gunsbet yourself and you know what I am thinking about.

15 August 2025
Unprompted review
Gunsbet - Aussie Casino  logo

Reply from Gunsbet - Aussie Casino

It’s fantastic to hear that you’re enjoying your time at GunsBet Casino! We’re especially glad that Dayan, your VIP manager, has been able to provide helpful support and rewarding offers. Your enthusiasm truly motivates us to keep delivering the best experience possible.

Thank you for taking the time to share your feedback!

Best Regards,
GunsBet Casino Team

Rated 5 out of 5 stars

I love gunsbet casino

I love gunsbet casino. Everything works. My VIP manager Dayan is the best. Always have a good offer, bonus, free spins.. and very helpful no matter what.
I love it! Visit Gunsbet yourself and you know what I am thinking about.

15 August 2025
Unprompted review
Gunsbet - Aussie Casino  logo

Reply from Gunsbet - Aussie Casino

It’s fantastic to hear that you’re enjoying your time at GunsBet Casino! We’re especially glad that Dayan, your VIP manager, has been able to provide helpful support and rewarding offers. Your enthusiasm truly motivates us to keep delivering the best experience possible.

Thank you for taking the time to share your feedback!

Best Regards,
GunsBet Casino Team

Rated 5 out of 5 stars

Lucky Times with Dayan =)

I always have a great time at Gunsbet Casino! Dayan, my VIP manager, always supports me with free spins and answers my questions whenever I need help. Thanks 😃

15 August 2025
Unprompted review
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Reply from Gunsbet - Aussie Casino

We’re so happy to hear that you consistently enjoy your experience at GunsBet Casino! It’s wonderful to know that Dayan, your VIP manager, has been providing helpful support and rewarding you with free spins. Your kind words mean a lot to us and motivate our team to keep delivering great service.

Thank you for sharing your positive experience!

Best Regards,
GunsBet Casino Team

Rated 5 out of 5 stars

Dayan is my VIP manager at Gunsbet

Dayan is my VIP manager at Gunsbet, he is available 24/7, no matter the time, i always get a reply within minutes.

Always super helpful, kind and to the point. I look forward to keep on playing at Gunsbet where the customer service always attends to my needs.

2 August 2025
Unprompted review
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Reply from Gunsbet - Aussie Casino

It’s fantastic to hear that Dayan, your VIP manager, has been providing such prompt and helpful support! We’re thrilled that our customer service has been attentive to your needs and that you enjoy playing at GunsBet. Feedback like yours motivates our team to continue delivering exceptional service.

Thank you for sharing your experience!

Best Regards,
GunsBet Casino Team

Rated 5 out of 5 stars

Gunsbet is a great Casino.

Gunsbet is a great Casino.
Lots of different software providers for slots, live casino and sports all in the one place.
Very user-friendly interface which makes it so easy to navigate and find whatever you desire.
And the best VIP Manager there is. Dayan is always there to help and assist you in every way possible even if its just for a chat and give some support, truly more than a VIP Manager, also a friend.

11 August 2025
Unprompted review
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Reply from Gunsbet - Aussie Casino

Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoy the wide range of game providers and the user‑friendly design of our platform. It’s great to know that navigating the casino feels easy and enjoyable for you.

We’re especially happy to hear such kind words about Dayan. Providing attentive and friendly support is very important to us, and it’s fantastic that he has made such a positive impact on your experience.

We truly appreciate you sharing your thoughts!

Best Regards,
GunsBet Casino Team

Rated 1 out of 5 stars

Total scam

Total scam. I was promised freespins when I made deposit. I asked about the spins many times. Everytime different explanation why cant I have them. Also you can't win anything and can't wager the bonus money. Really rude custom service. Never again.

7 June 2025
Unprompted review
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Reply from Gunsbet - Aussie Casino

We’re sorry to hear about your experience and understand your frustration. Bonuses, including free spins, are subject to specific terms and conditions to ensure fair play and compliance with regulations. We apologize if the communication regarding your bonus was unclear.

Our support team is always available to clarify bonus terms and assist with any account-related questions. We encourage you to reach out to them for guidance and further clarification.

Best Regards,
GunsBet Casino Team

Rated 2 out of 5 stars

I think it’s rigged tbh

I think it’s rigged tbh, i deposited playing my usual games as they usually always get a hit but it felt so off it was glitching and then delaying and I was barely getting wins and if I did get a win it would take forever to get another which is so weird cause my go to games always gives back a decent amount, just not this game site though very obvious it’s being controlled, good games but not when it’s obviously being controlled. &p.s real person, burner account 😂

1 June 2025
Unprompted review
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Reply from Gunsbet - Aussie Casino

Thank you for sharing your experience with us. We’re sorry to hear that your gameplay felt unusual — we understand how frustrating that can be. Please be assured that all game outcomes are determined solely by certified game providers, and neither the casino nor support staff can influence results, odds, or hit frequency in any way.

Glitches or delays can sometimes occur due to connection issues or provider‑side performance, but if you experienced anything abnormal, our support team can always look into it and provide clarification.

We appreciate your feedback and are always here to help if you have further questions.

Best Regards,
GunsBet Casino Team

Rated 1 out of 5 stars

The account was blocked with several…

The account was blocked with several thousand euros without notification and the funds were withheld. Support has been responding for weeks with "I understand your concern, but I won't be able to do anything until I get a response from the relevant department. I will try to speed up
this process!
Now Support is responding again and withholding all funds for no reason. ATTENTION fraud!

30 April 2025
Unprompted review
Gunsbet - Aussie Casino  logo

Reply from Gunsbet - Aussie Casino

We’re very sorry to hear about your concerns regarding your account and funds. Please be assured that account suspensions and fund holds are conducted in line with regulatory requirements and security protocols to protect players and ensure compliance.

Our support team is always available to assist and clarify any account-related issues. We encourage you to continue communicating with them so they can review your case and provide guidance on the next steps.

Best Regards,
GunsBet Casino Team

Rated 5 out of 5 stars

I've been using this casino for 8 years

I've been using this casino for many years now besides having a really fast payout time Dayan VIP Manager always looks after me I normally don't like using the normal deposit bonuses and every time I have a loss I'll email Dayan and ask for a cash back or some free spins and he is always happy to help and replies almost instantly then adds the bonus onto my account if you try Guns Bet Casino ask for Dayan to be your VIP Manager and don't be scared to ask for a bonus if luck has not been on your side or before you make a deposit send Dayan an email first and he's more than willing to help out and often can give you a better bonus than the standard one on offer thanks again Dayan

Peter

5 March 2025
Unprompted review
Gunsbet - Aussie Casino  logo

Reply from Gunsbet - Aussie Casino

We’re thrilled to hear about your long-term experience at GunsBet Casino! It’s fantastic that Dayan, your VIP manager, has been providing such attentive and prompt support, helping you with cashbacks and bonuses whenever needed. Feedback like yours truly motivates us to continue delivering excellent service and a rewarding gaming experience.

Thank you for sharing your experience and recommendation!

Best Regards,
GunsBet Casino Team

Rated 4 out of 5 stars

Gunsbet is a solid casino great range…

Gunsbet is a solid casino great range of games, missing some popular providers but make up for it with great vip managers.

4 March 2025
Unprompted review
Gunsbet - Aussie Casino  logo

Reply from Gunsbet - Aussie Casino

Thank you for your feedback! We’re glad to hear that you enjoy the wide range of games at GunsBet Casino. While we’re always working to expand our game selection, it’s great to know that our VIP managers are making a positive impact on your experience.

We appreciate you sharing your thoughts!

Best Regards,
GunsBet Casino Team

Rated 5 out of 5 stars

Love this casino & love how attentive…

Love this casino & love how attentive my casino VIP manager is special shout out to Lea

4 March 2025
Unprompted review
Gunsbet - Aussie Casino  logo

Reply from Gunsbet - Aussie Casino

We’re thrilled to hear that you enjoy your experience at GunsBet Casino! It’s wonderful that Lea, your VIP manager, has been providing such attentive and supportive service. Your kind words mean a lot and motivate our team to continue delivering excellent care and rewards.

Thank you for sharing your positive feedback!

Best Regards,
GunsBet Casino Team

Rated 5 out of 5 stars

Love this site

Love this site . Love the games and love how prompt my host is always to my requests.

2 March 2025
Unprompted review
Gunsbet - Aussie Casino  logo

Reply from Gunsbet - Aussie Casino

We’re delighted to hear that you enjoy playing at GunsBet Casino! It’s great to know that our games and your host’s prompt support have made your experience enjoyable. Feedback like yours motivates us to keep providing excellent service and an enjoyable gaming environment.

Thank you for sharing your positive experience!

Best Regards,
GunsBet Casino Team

Rated 1 out of 5 stars

Beware of this website!!!!!

Beware of this website!!!!!
They keep spamming you even though you haven't requested their emails. I suspect they might be scammers.

20 January 2025
Unprompted review
Gunsbet - Aussie Casino  logo

Reply from Gunsbet - Aussie Casino

We’re sorry to hear about your experience and understand your concerns. GunsBet Casino respects player privacy and complies with all regulations regarding communication. If you’ve received unwanted emails, you can unsubscribe at any time or contact our support team, who will be happy to assist in managing your email preferences.

Best Regards,
GunsBet Casino Team

Rated 1 out of 5 stars

The games are tight most days

The games are tight most days. When they provide any type of bonus it's always at 40X wager so on a match of 500 you would need to play and win 20,000 before you can withdraw which with games that rarely provide bonuses and Blackjack that shows dealer with 20s on almost every hand it's impossible. I have requested numerous times to close my account and they just throw bonuses in to keep it open. I have asked at least 15 times to close the account and they just won't. When I asked for a time out same thing, they just push amd push and won't comply with my request.

10 November 2024
Unprompted review
Gunsbet - Aussie Casino  logo

Reply from Gunsbet - Aussie Casino

Dear Rob,

Thank you for sharing your feedback and concerns. We sincerely apologize for the frustration and dissatisfaction you’ve experienced while using our platform.

At Gunsbet, we aim to create a fair and enjoyable environment for all players. Regarding your concerns:

We understand that high wagering requirements can feel discouraging. While our bonuses are designed to enhance your experience, we recognize that they may not suit everyone’s preferences. We will share your feedback with our team to consider adjustments to our promotional offers.

All our games are provided by licensed and official providers, ensuring they adhere to strict regulations for fairness and RNG (Random Number Generator) compliance. That said, we understand how disappointing it can be when the outcomes don't meet expectations.

We are deeply sorry to hear about the difficulties you’ve faced in requesting account closure or a time-out. We take responsible gambling seriously and are committed to honoring such requests promptly. We will investigate this matter immediately and ensure that your request is respected. Please contact us at support@gunsbet.com or via live chat so we can address this for you without delay.

Your feedback is extremely important to us, and we deeply regret any inconvenience caused. Thank you for bringing these matters to our attention, and we hope to resolve your concerns to your satisfaction.

Kind Regards,
Gunsbet Casino

Rated 5 out of 5 stars

Easy to use and great variety of slots

Easy to use and great variety of slots
Kaena

28 October 2024
Unprompted review
Gunsbet - Aussie Casino  logo

Reply from Gunsbet - Aussie Casino

Dear Bree,

We are thrilled to hear that you find our casino easy to use and enjoy the variety of slots we offer. Providing a user-friendly interface and a wide selection of games is one of our top priorities, and we are delighted that you have had a positive experience.

Your satisfaction is our greatest reward, and we are committed to continually enhancing our platform to meet your expectations. Thank you for your feedback and for choosing our casino. We look forward to providing you with more exciting gaming moments.

Best regards,
The GUNSBET Casino Team

Rated 5 out of 5 stars

The experience I've had with the casino…

The experience I've had with the casino is very good they handled everything with easy no complications what so ever

22 October 2024
Unprompted review
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Reply from Gunsbet - Aussie Casino

Dear Valued Customer,

Thank you for sharing your positive experience with our casino. We are pleased to hear that everything was handled smoothly and without complications. Our goal is to provide a seamless and enjoyable gaming experience for all our players, and your feedback confirms that we are on the right track.

We appreciate your support and are committed to maintaining the high standards you’ve come to expect from us. Thank you for choosing our casino, and we look forward to serving you again soon.

Best regards,
The GUNSBET Casino Team

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