GunBroker.com Reviews 

53,788
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 6,502 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the accuracy of product descriptions, noting items arrive exactly as pictured and described. Many people find the website easy to use and navigate, appreciating the seamless process for buying firearms. Reviewers also highlight the excellent product selection and quick, secure delivery services. However, some customers experienced slower than expected shipping or found products not entirely as described, occasionally missing parts. A few people also mentioned dissatisfaction with the website's search functionality and overall navigation. Additionally, some reviewers reported slow customer service responses and concerns about seller vetting.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the wide selection and the... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as fantastic, seamless,... See more

Website

Users describe positive interactions with the website, often recommending it for its ease of use, great... See more

Service

Reviewers highlight positive aspects of service, with many praising the quick and clear communication from... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast and swift shipping.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Thompson 1927A1 was well represented in photos posted by the seller. The price was fair, based on current market. Shipping was slower than expected, seemingly due using USPS... for a... See more

Company replied

Rated 5 out of 5 stars

I've bought plenty of guns over plenty of years through Gunbroker, with some deals being great and others less so; such is the nature of used cars and horse traders. But I've never had to worry about... See more

Company replied

Rated 5 out of 5 stars

Immediate response upon winning the bid, the seller contacted me right away. The transaction went smoothly. I haven't received my revolver yet but expect it this week. I have purchased several firea... See more

Company replied

Rated 5 out of 5 stars

I live all the way down in North Georgia, this purchase came from Alaska, made two purchases, each one came shipped my door in like 2 to 3 days from Alaska! Not knowing what to expect, I was anticipa... See more

Company replied


Company details

  1. Gun Shop
  2. Ammunition Supplier
  3. Archery Store
  4. Hunting and Fishing Store
  5. Online Marketplace
  6. Outdoor Clothing and Equipment Shop

Written by the company

GunBroker.com is the world's largest online marketplace for firearms, ammo and accessories. Launched in 1999, GunBroker.com is an informative, secure and safe way to buy and sell firearms, ammunition and hunting/shooting gear online. GunBroker.com promotes responsible ownership of guns and firearms. Aside from merchandise bearing its logo, GunBroker.com sells none of the items listed on its website. Third-party sellers list items on the site and Federal and state laws govern the sale of firearms and other restricted items. Ownership policies and regulations are followed using licensed firearms dealers as transfer agents. Please note: Due to increased sales there have been delays in customer service response times. We will respond to inquiries as soon as possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

54K reviews

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4.6

All reviews

(53,788)

6,174 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy purchase

Easy purchase, they make the whole process simple!

18 July 2026
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Rated 2 out of 5 stars

I can’t see tiny photos

You really need to make the photos enlarge when used on a phone this is just not okay in today’s standards and the overall navigation of gunbroker is terrible. Otherwise thank you the rest is just fine

16 July 2026
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Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 5 out of 5 stars

Great Process

Fast, Easy and Good Communication throughout the transaction

20 July 2026
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Rated 5 out of 5 stars

Gunbroker was the only online outlet…

Gunbroker was the only online outlet with the gun being available. Quality.com it was a new release and quantities were scarce everywhere. They had it in stock at a fair place. Thanks so much! Smooth transaction!

21 July 2026
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Rated 5 out of 5 stars

Easy purchase

Easy purchase, easy pay. Smooth transactions

21 July 2026
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Rated 5 out of 5 stars

Excellent Experience

It was a straightforward transaction. Communication was excellent. I would not hesitate to work with GunBroker.com

20 July 2026
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Rated 1 out of 5 stars

Gunbroker doesn't vet its sellers?! Apparently not.

Can't trust this website. There was a seller who was a scam/fraudulent seller and they took my money and didn't ship the merchandise or respond to messages. Gunbroker essentially said it's up to the seller to refund me even though they have a clear policy where they are supposed to refund the buyer. Will NOT be buying from this website again as they apparently do not vet their sellers and do not stand behind their buyers.

15 July 2026
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Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com. We have referred your comments to the appropriate customer service team members. Your concerns will be addressed shortly.

Rated 4 out of 5 stars

expo

It was just fine.

20 July 2026
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Rated 5 out of 5 stars

New Gun

Everything was easy and went as planned.

20 July 2026
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Rated 5 out of 5 stars

You can trust GUN Broker

I’ve purchased several firearms on Gun Broker. This and all my previous purchases have gone very smoothly.

20 July 2026
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Rated 4 out of 5 stars

delivery is key

Gun Broker needs to provide tracking for shipping. Job is complete when delivery is acheived...

20 July 2026
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Rated 5 out of 5 stars

Good site for used firearms

Seller communication was very good. Description of the item was accurate. It was easy to find an FFL in my area to receive the item

20 July 2026
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Rated 5 out of 5 stars

Straightforward and non eventful…

Straightforward and non eventful ordering process. Great communication with seller and buyer.

20 July 2026
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Reply from GunBroker.com

Thank you for your feedback about your experience with GunBroker.com

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